Michael Kazma: A Young Entrepreneur with a Clear Vision for Growth

At just 22 years old, Michael Kazma exemplifies the spirit of young entrepreneurship with his flourishing retail business. As the founder of Iowa Custom T-Shirts & Hats in Des Moines, Iowa, he began his journey at 18 by opening his first retail store. His early success led him to expand, adding another location, with a third store already underway. His business has also extended its reach online, serving customers nationwide with high-quality custom apparel. This impressive trajectory reflects his focus on innovation, customer service, and continuous growth.

Building Iowa Custom T-Shirts & Hats: A Vision of Creativity and Quality

Michael's business, Iowa Custom T-Shirts & Hats, is known for offering same-day customized apparel and accessories. From T-shirts, hoodies, and polos to hats, keychains, and tumblers, customers have the freedom to personalize products to reflect their unique ideas. Whether customers visit in person or order online, they can upload their designs or choose from a variety of options, enjoying both printing and embroidery services tailored to meet their exact needs.

With two stores—one located at 3800 Merle Hay Road, Suite 300, Des Moines, and the other at 4444 1st Avenue NE, Suite 216, Cedar Rapids—the business operates daily, ensuring accessibility and convenience for its customers. His company emphasizes top-tier customer service, with key selling points like no minimum order requirements, no hidden fees, and a 100% satisfaction guarantee.

Kazma's mission has always been to bring his customers' creative visions to life. His dedication to fast, reliable service has built a loyal customer base and laid the groundwork for a successful third location. His goal is simple: to combine quality products with exceptional service, creating a memorable experience for every customer.

Leadership and Management: Michael Kazma’s Business Approach

At the core of Michael Dean Kazma's business philosophy is hands-on management and a commitment to operational excellence. He currently oversees a full-time staff of four employees across both locations, ensuring smooth operations, staff training, and exceptional customer service. He directly manages inventory, weekly purchase orders, and day-to-day operations to keep the business running efficiently.

As an Equal Opportunity Employer, Michael is committed to building an inclusive work environment where all employees feel valued. His leadership style focuses on empowering his staff, emphasizing teamwork, and ensuring they align with his vision of customer service excellence. These efforts have not only enhanced customer satisfaction but also enabled the business to grow sustainably.

A Strong Foundation in Retail: Michael Kazma’s Work Experience

Kazma's entrepreneurial success is grounded in his diverse work experience. Before launching his own business, he gained practical knowledge in retail and hospitality, which helped shape his skills in management, customer service, and team leadership. His first job as a Head Shift Leader at Cold Stone Creamery in Des Moines involved managing a team of 20 employees, setting sales goals, and training staff to deliver an exceptional guest experience. This early role gave him an understanding of the importance of building relationships with customers and promoting additional sales opportunities.

Later, Michael worked as a Barback at Summit Bar in Iowa City, where he supported bartenders and streamlined operations to create a seamless customer experience. He also held a leadership position at Panera Bread in Iowa City as a Team Manager, overseeing daily operations, managing inventory, and analyzing reports to optimize customer service and food production. These roles allowed him to refine his management style and develop critical skills that would later contribute to his success as a business owner.

Education and Early Involvement in Business

Michael Kazma's educational journey reflects his passion for retail and entrepreneurship. He graduated from Valley High School in West Des Moines and later attended the University of Iowa, where he pursued studies in Business Management and Marketing from 2021 to 2023. During his time at the university, he actively participated in several clubs and organizations, including the National Retail Federation (NRF), the world's largest retail trade association. His involvement with NRF helped him gain industry insights and connect with professionals from various sectors within the retail world, sharpening his understanding of trends and best practices.

Although Kazma chose to leave college early to focus on his business, the knowledge and connections he developed during his studies continue to influence his entrepreneurial journey. His decision to pursue his passion for retail has already proven successful, and he remains committed to lifelong learning as he expands his business ventures.

Personal Life: A Passion for Family, Sports, and Community

Outside of his entrepreneurial pursuits, Michael enjoys a well-rounded personal life. A lifelong resident of Iowa, he currently resides in Des Moines, where he spends time with family and friends. He is an avid sports enthusiast, participating in recreational hockey leagues in both Cedar Rapids and Des Moines. In his younger years, he was also a competitive speed skater, traveling across the United States to compete with his team. These experiences in sports have taught him the value of discipline, teamwork, and perseverance—qualities that serve him well in business.

Michael is not only focused on personal and business growth but also on giving back to the community. He actively supports local causes by donating $1,000 in merchandise each month to charitable organizations. This commitment to philanthropy reflects his desire to make a positive impact beyond his business ventures and contribute meaningfully to the communities that have supported his journey.

Preparing for the Future: Ambitions and Growth

With two thriving retail locations and an online store, Michael Dean Kazma's business is well-positioned for further expansion. As he works toward opening a third store, he continues to invest in his personal development, staying informed about the latest trends in retail and customer service. He views every challenge as an opportunity to learn and grow, ensuring he is prepared to navigate the complexities of running a more significant business.

Kazma's story is a testament to the power of hard work, determination, and passion. As a young entrepreneur with big dreams, he remains focused on building a business that reflects his values, serves his community, and leaves a lasting legacy.