Privacy Policy
Privacy Policy
# Privacy Policy
## 1. Introduction
Welcome to the MFC App (“App”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
By using the App, you agree to the collection and use of information in accordance with this policy.
---
## 2. Information We Collect
### a. Personal Information
We may collect:
- Name
- Email address
- Phone number
- Date of birth
- Gender
### b. Health & Fitness Data
- Workout activity
- Diet and nutrition data
- Weight, height, BMI
- Fitness goals
### c. Device & Technical Data
- IP address
- Device type and OS
- App usage data
- Cookies and tracking technologies
### d. Payment Information
- Billing details (processed securely via third-party payment providers)
- We do not store full card details
---
## 3. How We Use Your Information
We use your data to:
- Provide and improve services
- Personalize fitness plans and recommendations
- Process payments and subscriptions
- Communicate updates, offers, and support
- Ensure security and prevent fraud
---
## 4. Legal Basis for Processing
Depending on your location, we process data based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate interests
---
## 5. Sharing of Information
We may share your data with:
- Service providers (hosting, analytics, payment gateways)
- Coaches/trainers (if applicable)
- Legal authorities when required by law
We do not sell your personal data.
---
## 6. Data Retention and Deletion
Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy.
Account information (such as name, email address, phone number, and profile details) is retained while your account remains active.
Fitness, workout, nutrition, and challenge participation data is retained while your account is active to support app functionality and progress tracking.
Payment and transaction records may be retained for up to 7 years, or longer if required by applicable law.
Technical, analytics, and security-related data may be retained for up to 24 months to help maintain, improve, and secure our services.
When personal information is no longer required, we securely delete, anonymize, or aggregate it in accordance with applicable laws and business requirements.
Data Deletion Requests
Users may request deletion of their account and associated personal information by contacting us at:
Email: support@mfcapp.com
To protect user privacy and security, we may verify the identity of the requester before processing a deletion request.
Upon verification, we will process deletion requests within 30 days, unless a longer retention period is required by law, regulation, fraud prevention, dispute resolution, or other legitimate legal obligations.
Certain information, such as transaction records or data required for legal compliance, may be retained for the period required by applicable laws even after a deletion request has been completed.
---
## 7. Data Security
We implement reasonable security measures including:
- Encryption
- Secure servers
- Access controls
However, no method of transmission over the internet is 100% secure.
---
## 8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccurate data
- Delete your data
- Withdraw consent
- Restrict or object to processing
To exercise your rights, contact us at the email below.
---
## 9. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance user experience
- Analyze app usage
- Provide personalized content
You can manage cookie preferences through your device settings.
---
## 10. Third-Party Services
The App may include links or integrations with third-party services.
We are not responsible for their privacy practices.
---
## 11. Children’s Privacy
The App is not intended for users under 18 years of age.
We do not knowingly collect data from children.
---
## 12. International Data Transfers
Your information may be transferred and processed in countries outside your jurisdiction with appropriate safeguards.
---
## 13. Changes to This Policy
We may update this Privacy Policy periodically.
We will notify users of significant changes through the App or email.
---
## 14. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@mfcapp.com
---
## 15. Consent
By using the App, you consent to this Privacy Policy and our data practices.
## 16. Challenges, Rewards, and Prize Distribution
The MFC App may offer fitness challenges, competitions, or reward-based activities. By participating in such challenges, you agree to the following:
- Rewards, prizes, or monetary amounts associated with a challenge may be distributed among multiple winners.
- If more than one participant qualifies as a winner, the total reward amount will be fairly split or proportionally distributed among all eligible winners, as determined by MFC.
- The criteria for winning (such as performance metrics, completion status, or ranking) will be defined within each challenge.
- MFC reserves the right to verify results and eligibility before distributing rewards.
- Any fraudulent activity, manipulation, or violation of rules may result in disqualification from the challenge and forfeiture of rewards.
By participating, you acknowledge and accept that prize distribution may vary depending on the number of winners and the rules of the specific challenge.