Feedback, at its best, is a conversation between two or more parties, intended to move the recipient(s) forward. If we think of feedback as a gift, how we navigate the box we've been given? Perhaps it was framed or "wrapped" nicely with a bow that makes us want to look inside. Or maybe the box is covered in spikes that makes it difficult to unpack, even though it may contain useful tools to help us move forward.
We developed a short video on feedback for a partnership with Microsoft, and it is one of our most frequently viewed videos. We invite you to use it as a conversation starter with your team. You might allocate about 30 minutes to use the video as a conversation starter with your team. Reflecting on and sharing our own experiences can us think about how to frame future feedback so that it is received in a way that aligns with our intentions.
Schedule a 30 minute session.
Settle in by reflecting on feedback that you have received.
Watch the video together.
Open a conversation on feedback, using the prompts below as a starting point.
Think of a time when someone offered you feedback. Did you find something of value or did you turn away? How was it offered?
Come up with some prompts for your team, such as:
In what kind of setting should we share our feedback? Are certain types of feedback more appropriate for a 1:1 vs. group? Written vs spoken?
Who can you unpack feedback with?
Who can you run feedback by before offering it to the recipient(s)?
Check out the full Video Pack (en español) developed for Microsoft's Tech Resilience program.