Canvas & Zoom Support for Students

24/7 Canvas Support for Students: 1-844-612-7421

You are at: bit.ly/mesastudentscanvas

Canvas Course Availability

You'll be able to login on the first day of the course, unless you hear otherwise from your instructor before then. Be sure to check the schedule for the course start date.

Canvas Support

24/7 Canvas Support for Students: 1-844-612-7421
Canvas Student Guides
Canvas Videos from Canvas
Which browsers does Canvas support?
Basic Computer specifications for Canvas

How to Login to Canvas

https://sdccd.instructure.com
Username: 10 digit CSID number
Password: 8 digit birthdate (mmddyyyy)

How to Login To Canvas

Logging In

Your courses will become available to you on Canvas on the day they are scheduled to start in the schedule unless your instructor provides you earlier access.

Use an Add Code?

After using an add code in mySDCCD please wait 24 hours for access to the course on Canvas (though you may get access sooner).

Zoom Help for Students

Students: With the transition to remote learning, your instructor may be using Zoom to meet with you remotely. Zoom allows you get support, ask questions, and meet together online in real-time. Please watch these Zoom tutorial videos. #YOUGOTTHIS!

Canvas Discussions Support

How to Embed an Image in a Canvas Discussion Reply

How to Embed a YouTube Video in a Canvas Discussion Reply

How to respond to a Canvas Discussion using Canvas Studio Video

More Canvas Help

How to Setup Canvas Student Mobile App

When you click Find My School in the app, search for San Diego Community College District.

How to Update Preferred Name in Canvas

How to Change Your Preferred Pronouns in Canvas

Check your Canvas Notifications

Each Canvas user can decide if/how to be notified of events in your courses on Canvas. There are four options:

Notify me right away
Send daily summary
Send weekly summary
Do not send me anything

It is recommended that you check your Canvas Notifications (Account > Notifications) and set them appropriately, so that you stay well-informed on your Canvas course events. The screenshot below shows where Canvas users can find these notification settings.

How do I disable Canvas notifications for a specific course?

From Canvas Dashboard, open the course
Click on "View Course Notifications"
Switch the toggle to off.
You'll no longer receive notifications for that course.

Issues with Images on a Canvas Quiz?

If you use Safari on a Mac, you may have difficulty viewing images inside a Canvas Quiz. Here is the fix for Safari on a Mac:

Open Safari
Go to the Safari menu and select "Preferences…"
Click into the Privacy tab
Uncheck "Prevent cross-site tracking"
Close the Preferences window and continue normally

Or use Google Chrome when taking Canvas Quizzes.

Finding feedback from my instructor

How do I view annotation comments that my instructor made on my assignment submission?

Submitting GoogleDrive files for Canvas assignments

To connect your GoogleDrive account to your Canvas account, you'll need to update your User Settings in Canvas to Register your GoogleDrive account. (See screenshot to the right.)
Once you've done this, you'll see GoogleDrive as a tab when submitting your Canvas assignment.

Here's the Canvas Guide for more info on this: How do I upload a file from Google Drive as an assignment submission in Canvas?

How to Mute Pronto Notifications?

Pronto can be a great tool for staying connected to your class. If you find that the Pronto notifications are distracting you, you can mute them. Here's a video showing you how.

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