What types of information are collected?
We distinguish between two types of information:
personal and non-personal information.
Personal information
We collect no personal information about you or your children through our apps.
Non-personal information
We collect and use non-personal information (Analytical Data) during the use of our apps:
1. Are there any errors in the app? Where and when do they occur?
2. How long do users use our apps?
3. How do our users use our apps, which features are most popular and which ones are used less.
This helps us to gain a better understanding of our users, to draw conclusions for future concepts, and, ultimately, to develop better apps. In order to collect this information, we use Google Analytics.
The privacy policies for these services are available here:
http://www.google.com/analytics/terms/us.html
COPPA / Children's privacy
Our products respect the privacy of children. We comply with the guidelines set forth in the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13.
In the event that a user identifies himself/herself as a child under the age of 13 through a support request or feedback, we will not collect, store or use and will delete in a secure manner any personal information of such a user.
COPPA Website: http://www.coppa.org
Ivy team has adopted this privacy policy (Privacy Policy) to explain how Ivy collects, stores, and uses the information collected in connection with Ivy's Services.
BY INSTALLING, USING, REGISTERING TO OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND GIVE AN EXPLICIT AND INFORMED CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT INSTALL, USE, REGISTER TO OR OTHERWISE ACCESS THE SERVICES. Ivy reserves the right to modify this Privacy Policy at reasonable times, so please review it frequently. If Ivy makes material or significant changes to this Privacy Policy, Ivy may post a notice on Ivy's website along with the updated Privacy Policy. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.
Personal Data
For purposes of this Privacy Policy, "personal data" means personally identifiable information that specifically identifies you as an individual.
Personal information collected by Ivy is information voluntarily provided to us by you when you create your account or change your account information. The information includes your facebook id, name, gender, location and your friends'id on facebook. Ivy also stores your game checkins, likes, dislikes, recommendations and messages.
Ivy may use collected personal data for purposes of analyzing usage of the Services, providing customer and technical support, managing and providing Services (including managing advertisement serving) and to further develop the Services and other Ivy services and products. Ivy may combine non-personal data with personal data.
Please note that certain features of the Services may be able to connect to your social networking sites to obtain additional information about you. In such cases, Ivy may be able to collect certain information from your social networking profile when your social networking site permits it, and when you consent to allow your social networking site to make that information available to Ivy. This information may include, but is not limited to, your name, profile picture, gender, user ID, email address, your country, your language, your time zone, the organizations and links on your profile page, the names and profile pictures of your social networking site friends and other information you have included in your social networking site profile. Ivy may associate and/or combine as well as use information collected by Ivy and/or obtained through such social networking sites in accordance with this Privacy Policy.
Disclosure and Transfer of Personal Data
Ivy collects and processes personal data on a voluntary basis and it is not in the business of selling your personal data to third parties. Personal data may, however, occasionally be disclosed in accordance with applicable legislation and this Privacy Policy. Additionally, Ivy may disclose personal data to its parent companies and its subsidiaries in accordance with this Privacy Policy.
Ivy may hire agents and contractors to collect and process personal data on Ivy's behalf and in such cases such agents and contractors will be instructed to comply with our Privacy Policy and to use personal data only for the purposes for which the third party has been engaged by Ivy. These agents and contractors may not use your personal data for their own marketing purposes. Ivy may use third party service providers such as credit card processors, e-mail service providers, shipping agents, data analyzers and business intelligence providers. Ivy has the right to share your personal data as necessary for the aforementioned third parties to provide their services for Ivy. Ivy is not liable for the acts and omissions of these third parties, except as provided by mandatory law.
Ivy may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or Ivy to legal liability. Ivy may also disclose your personal data to third parties when Ivy has a reason to believe that a disclosure is necessary to address potential or actual injury or interference with Ivy's rights, property, operations, users or others who may be harmed or may suffer loss or damage, or Ivy believes that such disclosure is necessary to protect Ivy's rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on Ivy. To the extent permitted by applicable law, Ivy will make reasonable efforts to notify you of such disclosure through Ivy's website or in another reasonable manner.
Safeguards
Ivy follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in Ivy's possession. Only those persons with a need to process your personal data in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance, have access to your personal data in Ivy's possession. Personal data collected by Ivy is stored in secure operating environments that are not available to the public. To prevent unauthorized on-line access to personal data, Ivy maintains personal data behind a firewall-protected server. However, no system can be 100% secure and there is the possibility that despite Ivy's reasonable efforts, there could be unauthorized access to your personal data. By using the Services, you assume this risk.
Other
Please be aware of the open nature of certain social networking and other open features of the Services Ivy may make available to you. You may choose to disclose data about yourself in the course of contributing user generated content to the Services. Any data that you disclose in any of these forums, blogs, chats or the like is public information, and there is no expectation of privacy or confidentiality. Ivy is not responsible for any personal data you choose to make public in any of these forums.
If you are under 15 years of age or a minor in your country of residence, please ask your legal guardian's permission to use or access the Services. Ivy takes children's privacy seriously, and encourages parents and/or guardians to play an active role in their children's online experience at all times. Ivy does not knowingly collect any personal information from children below the aforementioned age and if Ivy learns that Ivy has inadvertently gathered personal data from children under the aforementioned age, Ivy will take reasonable measures to promptly erase such personal data from Ivy's records.
Ivy may store and/or transfer your personal data to its affiliates and partners in and outside of EU/EEA member states and the United States in accordance with mandatory legislation and this Privacy Policy. Ivy may disclose your personal data to third parties in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of Ivy's stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process provided, however, that this Privacy Policy shall continue to govern such personal data.
Ivy regularly reviews its compliance with this Privacy Policy. If Ivy receives a formal written complaint from you, it is Ivy's policy to attempt to contact you directly to address any of your concerns. Ivy will cooperate with the appropriate governmental authorities, including data protection authorities, to resolve any complaints regarding the collection, use, transfer or disclosure of personal data that cannot be amicably resolved between you and Ivy.
Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification
Ivymobile are included in PRIVO’s Kids Privacy Assured COPPA Safe Harbor Certification Program (“the Program”). The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO seal. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet. The PRIVO COPPA certification seal posted on this page indicates Ivymobile has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at [COMPANY’S PHONE NUMBER] or privacy@[COMPANY NAME].com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.
Contact Us
mail: help@ivymobile.com