MentorAi - Customer Support & Help Center

Welcome to the MentorAi Support Page. We are here to help you get the most out of your personal growth and AI coaching journey.

📬 Contact Support

If you have any questions, feedback, bug reports, or subscription inquiries, please feel free to reach out to our dedicated support team directly via email:

Email: ozzyai.dev@gmail.com

We aim to respond to all inquiries within 24 to 48 hours.

❓ Frequently Asked Questions (FAQ)

1. Subscriptions & Billing

• How do I manage or cancel my subscription?

  • iOS (Apple): Go to your device Settings > Apple ID > Subscriptions, select MentorAi, and manage or cancel your subscription.

  • Android (Google Play): Open Google Play Store > Profile Icon > Payments & Subscriptions > Subscriptions, select MentorAi, and cancel.

• How do I restore my purchases?

  • Open MentorAi, navigate to Settings > Upgrade to Premium, and tap Restore Purchases.

2. Account & Data Privacy

• How can I delete my account and data?

  • Open MentorAi, go to Settings > Account > Delete Account. Confirm your request to permanently delete your profile, journals, habits, and chat history.

• Is my journal and chat data private?

  • Yes! We prioritize user data security and privacy. We do not sell or share your personal journals or data with third parties.

3. App Troubleshooting

• The app is not loading or packages are unavailable:

  • Please ensure you have an active internet connection. If the issue persists, restart the app or check if an update is available in the App Store / Google Play Store.

⚖️ Legal Links

• Terms of Service / EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

• Privacy Policy: https://sites.google.com/view/mentorai-privacy-policy/ana-sayfa

© 2026 MentorAi. All rights reserved.