Offline Music Together — Support

Need help with the app? Start here.

GETTING STARTED

1. Open the Library tab and tap "+".

2. Choose a video or audio file from Photos or Files.

3. The item is copied into your private, on-device library and is ready

   to play — no internet connection needed.

COMMON QUESTIONS

Q: Does the app need an internet connection?

A: No. Importing, converting, and playing media all happen on your

   device. The app has no server and makes no network requests.

Q: Where is my imported media stored?

A: In the app's private storage on your iPhone. It's excluded from

   iCloud backup and is never uploaded anywhere. See the Privacy Policy

   for details.

Q: Can I turn a video into a music track?

A: Yes — use "Add to Music" from a video's options to extract its audio

   track into your music library. The original video is left untouched.

Q: What are the Sound Studio Pro features?

A: The equalizer, reverb, pitch control, and custom preset saving are

   part of Sound Studio. Some of these may require a one-time Pro

   unlock, handled through Apple's In-App Purchase system.

Q: I found a bug or have a feature request.

A: Email the address below with your device model, iOS version, and

   steps to reproduce the issue — screenshots or screen recordings help

   a lot.

CONTACT

mucsicoffline99@gmail.com

We aim to respond within a few business days.