Welcome to the official support page for Mecha Samkok.

Mecha Samkok is published and operated by HONG KONG MOREGAME NETWORK TECHNOLOGY LIMITED.

If you need assistance with your account, payments, gameplay, or technical issues, our support team is here to help.

Support Services

We can help you with:

• Account issues

• Payment problems

• Game bugs

• Technical support

• Other game-related inquiries

contact us

Email:  moregamehk@outlook.com

Tel: +852 47106451

Support Hours: Monday – Friday  09:00 – 18:00 (UTC+8)

We usually respond within 1–2 business days.

FAQ

Q: I lost my account. What should I do?

A: Please contact our support team and provide your Player ID and server information.

Q: I have payment issues.

A: Please provide your order ID, purchase time, and Player ID when contacting support.

Q: How do I report a game bug?

A: Please describe the issue and attach screenshots if possible.