Privacy Policy for Cultural Prepared Meals Marketplace Mobile Application
Effective Date: 1/07/23
1. Introduction
Welcome to the MealEmu Cultural Prepared Meals Marketplace Mobile Application ("the App"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our App. By using the App, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with these terms, please do not use the App.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information from you:
- Contact Information: Your name, email address, phone number, and delivery address.
- Payment Information: Credit card details, billing address, and other payment-related information necessary for completing transactions.
- Preferences: Your culinary preferences, dietary restrictions, and special requests to provide personalized experiences.
- User Content: Any information or content you voluntarily submit through the App, such as reviews, ratings, or comments.
2.2 Automatically Collected Information
As you use the App, we may automatically collect certain information, including:
- Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
- Usage Data: App usage patterns, interaction data, and other analytics to improve user experience and troubleshoot issues.
2.3 Cookies and Similar Technologies
We may use cookies and similar technologies to enhance the App's functionality and gather usage information. You can manage your cookie preferences through your device settings.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Process orders, facilitate payments, and deliver cultural prepared meals to you.
- Personalization: Tailor your App experience based on your culinary preferences and dietary requirements.
- Customer Support: Address your inquiries, provide assistance, and resolve issues.
- Marketing: Send you promotional offers, updates, and other marketing communications if you opt-in to receive them.
- Analytics: Analyze user behavior, trends, and preferences to improve the App's functionality and performance.
- Legal Compliance: Comply with applicable laws, regulations, or legal processes.
4. How We Share Your Information
We may share your information with the following parties:
- Vendors: Culinary partners who prepare and deliver the meals.
- Service Providers: Third-party vendors who assist in payment processing, analytics, and other essential services.
- Business Partners: Selected partners who may offer you relevant products or services.
- Legal Requirements: When required by law, or in response to a valid request from government authorities or legal entities.
- Safety and Security: To protect the rights, safety, and property of our users and the App.
5. Your Choices
5.1 Account Information
You can review and update your account information within the App. If you wish to delete your account, please contact us at info@mealemu.com
5.2 Marketing Communications
You can opt-out of receiving marketing communications from us by using the "Unsubscribe" link in our emails or by adjusting your preferences in the App settings.
5.3 Cookies and Tracking Technologies
Most devices allow you to control cookies and other tracking technologies through settings. However, disabling certain features may impact your App experience.
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App, and the "Effective Date" at the top of this policy will reflect the latest revision.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at info@mealemu.com.au.
By using the MealEmu Cultural Prepared Meals Marketplace Mobile Application, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.