Ultimately all incidents involve people; they might be the public we are serving or responders who are providing that service. To achieve our overarching aim of ‘working together, saving lives, reducing harm’, we need to put people at the centre of the incident, from planning, through to response and recovery.
JESIP models and principles have become the standard for interoperability in the UK.
JESIP is the thread that should run through all plans and subsequent incidents, and recovery from these. All incident phases need to consider multi-agency working, best served by following the JESIP principles.
The principles for joint working should be used during all phases of an incident, whether spontaneous or pre-planned and regardless of scale.
They support the development of a multi-agency response and provide structure during the response to all incidents.
The principles can also be applied during the recovery phases
Shared situational awareness is a common understanding of the circumstances, immediate consequences and implications of the emergency, along with an appreciation of the available capabilities and the priorities of the responder organisations.
One of the difficulties facing responders is how to bring together the available information, reconcile potentially differing priorities and then make effective decisions together.
The Joint Decision Model (JDM) was developed to resolve this issue.
The application of simple principles for joint working are particularly important in the early stages of an incident, when clear, robust decisions and actions need to be taken with minimum delay, often in a rapidly changing environment.
Co-locate
There are many benefits of co-location, such as improved communication and understanding that support joint working. With the use of technology, co-location can be virtual; this may be particularly beneficial for incidents that involve a regional or national response or are protracted.
Communicate
Meaningful and effective communication between responders and responder organisations underpins effective joint working. Communication links start from the time of the first call or contact, instigating communication between control rooms as soon as possible to start the process of sharing information.
Co-ordinate
Co-ordination involves control rooms and responders of all levels, be they on scene or at a Tactical or Strategic Co-ordinating Group, discussing the available resources and activities of each responder organisation, agreeing priorities and making joint decisions throughout the incident. Co-ordination underpins joint working by avoiding potential conflicts, preventing duplication of effort and minimising risk
Jointly understand risk
Each organisation should carry out their own risk assessments, then share the results so that they can plan control measures and contingencies together more effectively.
Shared situational awareness
Shared situational awareness is a common understanding of the circumstances, immediate consequences and implications of the emergency, along with an appreciation of the available capabilities and the priorities of the responder organisations.
Commanders should use the Joint Decision Model (JDM) to help bring together the available information, reconcile objectives and make effective decisions – together.
Like most decision models, the JDM centres around three primary considerations:
Working together saving lives reducing harm
The pentagon at the centre of the JDM reminds responders that all joint decisions should be made with reference to the overarching or primary aim of any response to an emergency – to save lives and reduce harm.
Gather information and intelligence
‘This stage involves gathering and sharing information and intelligence to establish shared situational awareness. At any incident, no single responder organisation can appreciate all the relevant dimensions of an emergency straight away.
Assess threats and risks and develop a working strategy
This analytical stage involves responders jointly assessing the situation, including any specific threats, hazards and the risk of harm.
Consider powers, policies and procedures
This stage relates to any relevant laws, procedures or policies that may impact on the response plan and the capabilities available to be deployed.
Identify options and contingencies
There will almost always be more than one way to achieve the desired outcomes. Responders should work together to evaluate the range of options and contingencies.
Take action and review what happened
Actions and the subsequent outcomes should be regularly reviewed. As information or intelligence becomes available or changes during the incident, responders should use the JDM to inform their decision-making until the incident is resolved.