Privacy Policy

Date: 19-11-2025

Introduction

EDUCATORS HELPLINE operates the Master Scanner - Image to PDF mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

1.1 Information You Provide to Us

Scanned Documents and Images

• The App allows you to scan and store documents using your device camera

• All scanned documents, images, and projects are stored locally on your device

• We do not have access to, collect, or transmit your scanned documents to our servers

Project Names and Metadata

• Project names, creation dates, and modification dates you create within the App

• This information is stored locally on your device only

1.2 Information Automatically Collected

Device Information

• Device type, operating system version, and unique device identifiers

• Mobile network information

• Information about how you use the App (app features accessed, time spent)

Camera and Storage Access

• The App requires camera access to scan documents

• Storage access is required to save scanned documents on your device

• These permissions are used solely for the App's core functionality

Location Information (Optional)

• If you grant permission, the App may access your device's location for timestamp features

• Location data is not collected, stored, or transmitted without your explicit consent

1.3 Third-Party Services

Google AdMob

• We use Google AdMob to display advertisements within the App

• AdMob may collect and use information as described in Google's Privacy Policy

• AdMob may use cookies and similar tracking technologies

• For more information: https://policies.google.com/privacy

Google Play Services

• The App uses Google Play Services for app updates and security features

• Google Play Services may collect information as described in Google's Privacy Policy

2. How We Use Your Information

We use the information we collect or receive to:

2.1 Core App Functionality

• Provide, operate, and maintain the App's scanning and document management features

• Save and organize your scanned documents locally on your device

• Enable camera functionality for document scanning

• Process and enhance scanned images for better quality

2.2 App Improvement

• Understand and analyze how you use the App

• Develop new features, products, services, and functionality

• Monitor and analyze usage trends to improve user experience

• Identify and fix technical issues and bugs

2.3 Communication

• Send you updates about the App

• Respond to your comments, questions, and customer service requests

• Provide you with news and information about our other apps

2.4 Advertising

• Display personalized or non-personalized advertisements through Google AdMob

• Measure ad performance and effectiveness

2.5 Security and Fraud Prevention

• Protect against, identify, and prevent fraud and other illegal activities

• Ensure the security and integrity of the App

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

3.1 Third-Party Service Providers

• Google AdMob: For displaying advertisements

• Google Play Services: For app functionality and updates

• These service providers are bound by contractual obligations to keep information secure and use it only for the purposes we specify

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) to:

• Comply with legal obligations

• Protect and defend our rights or property

• Prevent or investigate possible wrongdoing in connection with the App

• Protect the personal safety of users of the App or the public

• Protect against legal liability

3.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

3.4 With Your Consent

We may disclose your information for any other purpose with your consent.

4. Data Storage and Security

4.1 Local Storage

• All scanned documents, images, and projects are stored locally on your device

• We do not store your documents on remote servers

• Your documents remain under your complete control

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit

• Secure coding practices

• Regular security assessments

• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

4.3 Data Retention

• Locally stored data remains on your device until you delete it

• You can delete individual projects, documents, or all app data at any time

• Uninstalling the App will remove all locally stored data

5. Your Privacy Rights and Choices

5.1 Access and Control

You have the right to:

• Access your scanned documents and projects at any time

• Modify, export, or delete your documents

• Delete individual projects or all app data

• Uninstall the App to remove all data

5.2 Permissions Management

You can control the permissions granted to the App through your device settings:

• Camera Access: Required for scanning documents

• Storage Access: Required for saving scanned documents

• Location Access: Optional, for timestamp features

You can revoke these permissions at any time through your device settings, though this may limit App functionality.

5.3 Ad Personalization

You can control ad personalization through:

• Google Ad Settings: https://adssettings.google.com

• Device Settings: Most devices allow you to limit ad tracking

• You can opt out of personalized advertising while still seeing ads

5.4 Data Deletion

To delete all your data:

1. Delete all projects within the App

2. Uninstall the App from your device

3. Clear app data through device settings

6. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Third-Party Links

The App may contain links to third-party websites, applications, and services not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Pakistan and choose to provide information to us, please note that we transfer the data, including personal data, to Pakistan and process it there.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page

• Updating the "Last Updated" date at the top of this Privacy Policy

• Providing an in-app notification for significant changes

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

10.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you.

10.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

10.3 Right to Opt-Out

You have the right to opt-out of the sale of your personal information. We do not sell your personal information.

10.4 Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

11.1 Legal Basis for Processing

We process your personal information based on:

• Your consent (for camera and storage access)

• Our legitimate interests (for app improvement and security)

• Compliance with legal obligations

11.2 Your Rights Under GDPR

• Right of Access: Request copies of your personal information

• Right to Rectification: Request correction of inaccurate information

• Right to Erasure: Request deletion of your personal information

• Right to Restrict Processing: Request restriction of processing your information

• Right to Data Portability: Request transfer of your information

• Right to Object: Object to our processing of your personal information

• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information below.

12. Do Not Track Signals

Some web browsers and devices transmit "do not track" signals. The App does not currently respond to these signals. If a standard for responding to these signals is established, we will reassess our response approach.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

EDUCATORS HELPLINE

Email: educatehow@gmail.com

Developer Page: https://play.google.com/store/apps/developer?id=EDUCATORS+HELPLINE

Response Time: We aim to respond to all privacy inquiries within 30 days.

14. Consent

By using the Master Scanner App, you hereby consent to our Privacy Policy and agree to its terms.

Summary of Key Points

✓ Your documents are stored locally on your device only 

✓ We do not access or transmit your scanned documents 

✓ Camera and storage permissions are used only for app functionality 

✓ Google AdMob displays ads and may collect information 

✓ You have full control over your data and can delete it anytime 

✓ We comply with GDPR, CCPA, and other privacy regulations 

✓ No data is sold to third parties

This Privacy Policy is effective as of the Last Updated date and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.