OPERATION SUPERVISOR (STOCKROOM)

HOW WE IMAGINE YOU

You are passionate, curious, motivated and dynamic, with something different to contribute. You are detail-oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities.

You love fashion and celebrate self-expression. You have excellent analysis, prioritization and organizational skills. You have a track record of stockroom operations, people management and an understanding of customer service.

WHAT WE EXPECT FROM YOU

As a Operation Supervisor, you are an integral part of the brand image. Your strong leadership skills and retail experience will set the example for your team while manage the department in accordance with company standards, working closely with the regional team to achieve the store's objectives and support the entire team. Your main responsibilities will be:

Stock & Sales Management:

To ensure an effective replenishment that complies with company standards & policies

To be responsible for the stockrooms organization (complying with standards, layout, efficiency)
Responsible for RFID (Radio Frequency Identification) and its devices (PDA's and iPods, a good 25R), practices and routine and works alongside with the Commercial team.
Responsible for planning stockroom initiatives to come up with solutions to overcome capacity issues
To manage delivery productivity in line with Company targets.
To manage and oversee the complete delivery process across all the sections of Stores.
To support the management team following the sale preparation plan to achieve targets set.

Team Management:

To lead and keep a high level of motivation within the department
To guarantee the adequate induction and follow up on training for new team members
To assist in the development and retention of an effective team
To get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc.,)

Customer Service:

To ensure the Operation Assistant teams are fully trained
To participate in performance reviews for subordinates
Effective, consistent and regular communication with Division Head of Store operations.
To ensure team schedules are followed up to respect coverage planned.

Health and Safety:

To ensure good housekeeping is maintained throughout all areas in the back of house
To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and Company procedures to overcome them
To promote work routines and environment to enhance the welfare of the Teams.
To actively communicate with the General Services team to ensure maintenance issues are reported and incidences reported until sorted

WHAT WE OFFER

Be trained in a professional environment.
Opportunities to develop career path in fashion retail.
Monthly commission bonus.
Annual performance bonus.
Employee Discount.
Parking Allowance.
13th month salary.
12 annual leave/year.
Social insurance.

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