Getting Organized for Peak Performance (41 minutes)

• • You’ve probably heard it a thousand times: “Time is money.” But how can you capture all of that revenue when you feel constantly bogged down by disorganization and disruption? The steady barrage of technology, clutter, procrastination, and a never-ending to-do list of tasks—how can you ever hope to reach your potential when you can’t even control your time? Not to worry—in this course, join best-selling author and executive coach Dr. Don Gilman as he shows you how to make the most of your time by getting a grip on your time management workflow and lending structure to your work environment. Learn to use strategic-planning tools more effectively and with ease, delegating some of your work to others and managing that vicious beast: your dreaded email inbox. 

Staying Organized While Working Remotely or On-Site (33minutes)

• • One of the biggest drains on time, money, and mental well-being is the time you spend working that is not focused on your actual work. Whether you’re in an office or working remotely, if your workspace and work routine are unorganized, you may constantly feel like you’re behind in your tasks. The time you spend organizing and cleaning up your workspace robs you of time you can spend completing your work, which just lengthens your workday. In this course, organization expert Amy Fritz teaches you how to organize your workspace and prepare your work environment to get the most done every day. From organizing your desk and managing your calendar, to managing your to-do list, Amy shows you how to stay organized. She also offers specialized advice for multitasking, maximizing break times, and ongoing maintenance for a perfect workspace.

Planning for the Remote-First, Work-from-Anywhere Organization (1 hour, 8 minutes)

• • Remote work is here to stay. To recruit and retain top talent—and build a more diverse, efficient, and inclusive organization—leaders must embrace a remote-first culture. In this course, instructor Chris Herd details why and how companies can develop the ability to operate in this way. Learn how a shift to remote work can lead to happier and healthier organizations and employees. Get insights into different remote-first models, including asynchronous work, and learn about key tools that can help your teams communicate and collaborate efficiently from anywhere. Plus, Chris outlines the key challenges of going remote, so that you can sidestep these common mistakes in your own transformation.

Finding Flow in Hybrid Work (42 minutes)

• • In today's blended world of work, collaborating with teams across in-person and remote dynamics has made achieving a state of flow more difficult. When you worked exclusively in an office alongside other people, it was much easier to feed off of each other and use your shared passions to propel tasks forward. Now, on the contrary, you can use remote work to focus primarily on independent tasks. But how do you achieve a flow state when the lines between your work and home life have blurred? In this course, instructor Dr. Matthew Dubin shows why maintaining flow is crucial to your success, and how you can find your own routine even when your team is distributed or you're working remotely from home. Explore what it means to achieve a flow state and how it's been impacted by hybrid work. Learn strategies to better structure your time, approach your work, and increase team synergy so everyone gets the most of their everyday work experience—regardless of where they’re located.

Managing Virtual Teams (56minutes)

• • Working remotely has been on the rise for many years now, with research showing that hiring managers expect nearly half of all their workers to be working remotely over the next decade. While many trends feed into this way of organizing work, managing the work effectively will be key to the success of organizations globally. In this course, instructor Phil Gold provides managers with a clear approach for getting the most out of their remote teams. He zeros in on the key factors that will ensure productivity, engagement, and growth, as well as a manager’s role in building trust, removing roadblocks, nurturing connections with team members, and setting clear goals.

Managing Skills for Remote Leaders (1 hour, 12 minutes)

• • Being an effective manager can be challenging enough in a face-to-face setting, but as more people are shifting to working remotely, managers have to change their mindsets and methods. You can no longer pop over and connect with your team or have impromptu chats. In this course, leadership coach Dr. Mary Jean Vignone teaches how to be the best possible manager in a remote work environment. Mary Jean leverages her two decades of managing virtual teams into a 15-step program that shows how to create a sense of community, build an inclusive culture that spans virtual workspaces, and shares values, goodwill, and ideas. She shows you how to adapt your leadership style and voice to a virtual space, fostering a trusting and supportive environment that sets your remote teams up for success. While a virtual workplace can be a very enriching environment, it won't happen organically. After completing this course, you will be better prepared to navigate this changing work landscape.

Business Writing Principles (1 hour, 21 minutes)

• • Discover the secrets to effective business writing and crafting messages that others want to read and act on. Judy Steiner-Williams, senior lecturer at Kelley School of Business, introduces you to the 10 Cs of strong business communication and provides you with before-and-after writing samples that give you the opportunity to apply each principle and sharpen your communication skills. Judy also points out common grammar and writing mistakes and shares special considerations for formats like emails and reports. 

Tips for Better Business Writing (28 minutes)

• • Want to advance your communication skills? Improve your writing. Clear and concise writing is the key to helping your audience understand your message—whether it’s delivered in an email, report, memo, or white paper. This course, designed by Adcom Designs and Write It Well managing director, Natasha Terk, provides relevant, actionable tips to improve the quality and impact of your writing. Learn how to plan a message, format it for easy reading, and use the right words to communicate clearly. Plus, learn how to reduce or eliminate errors to maintain your professional image and credibility.

Tips for Writing Business Emails (35 minutes)

• • • Many people have a love-hate relationship with email. Studies have shown that the average businessperson spends more than a dozen hours a week writing emails. Every detail, from grammar to tone to timing, impacts your reputation and personal brand. Join Dr. Daisy Lovelace as she shares tips to strengthen your email skills and shape a positive online reputation.

Writing Formal Business Letters and Emails (36 minutes)

• • Learn how to write formal business letters and emails that are short, clear, and to the point. This course teaches you how to get results and build better relationships with clients, colleagues, and customers. Writer and journalist Tom Geller helps you clarify your goals, research your topic and intended audience, and structure your correspondence. Plus, get tips about writing for accessibility—making your writing comprehensible, concise, and appropriate for all readers—and following up on communication.

What's the So What: Writing Clearly for a Business Audience (30 minutes)

• • Writing clearly and directly is fundamental for any effective business. But it’s far easier said than done, especially in day-to-day work communications. In this course, instructor and veteran product manager James Raybould shows you how to distill your writing to the point that matters most, ensuring that the so-what factor of your message comes across clearly and concisely to your readers.  Learn about why it’s important to get to the point quickly when addressing a business audience. Explore easy-to-use tips and techniques for the next time you’re writing an executive summary or in-house document for review. Along the way, James gives you pointers on improving message retention, testing for effectiveness, and avoiding common pitfalls such as weasel words, passive voice, overwriting, and more. By the end of this course, you’ll be ready to take your newly honed skills and apply them to your everyday writing practice on the job.

Coaching Skills for Leaders and Managers (34 minutes)

• • Leaders who provide targeted, ongoing coaching to their employees can strengthen their team and add value to their organization. In this course, leadership expert Sara Canaday shares the differences between managing, training, and coaching, and provides managers with coaching models and skills to support the development and growth of their employees. Sara presents the business case for coaching, explores common coaching challenges, and explains how to provide feedback and set goals.

Coaching and Developing Employees (1 hour, 9 minutes)

• Harness the power of coaching in the workplace. Learn how to shift from a command-and-control style of management to a manager-as-coach style of leadership to transform employee engagement and bottom-line results. Join leadership coach Lisa Gates, as she explains how to establish a coaching relationship with your reports. Lisa shows how skills like open-ended question asking, listening, challenging for growth, and accountability can increase your employees' autonomy and problem-solving capacities. Learn how to overcome bias and coach inclusively, how to coach remotely, and how to implement simple, repeatable coaching frameworks. The course includes assessments, exercises, and tools to help your team capture goals, map a career trajectory, and accelerate growth, along with sample coaching conversations to help you see these tips in practice and understand their potential impact on your people, productivity, and results.

Coaching New Hires (28 minutes)

• Welcoming a new team member can involve excitement and nerves—on both sides. This course helps managers find ways to help new team members acclimate to their new responsibilities, workplace, culture, technology, and more. Learn how to align their new role with existing strengths and vision for success. Explore how to map their first 90 days and the next year of growth and impact. Discover how to guide your employee in finding the right new skills, people, and projects to aid their learning. Learn about small, calculated risks and stretch projects that your new hire can take on. Find out how to start your new team member on safe-to-try projects where they can build confidence while making an immediate impact. Get tips on how to establish a cadence for quarterly check-ins and informal conversations with your team members. In conclusion, find out how to adopt three new strategies for empowering and connecting with your team members.

Coaching in Action for Leaders and Managers (34 minutes)

• Employees are much more likely to stick around if they’re being coached, their talents are being developed, and they feel supported by their leaders. But how do you enhance your impact and coach for both performance and development? In this course, instructor Sara Canaday demonstrates the practical application of key coaching skills through real-world challenge exercises. Along the way, accelerate your grasp of the core concepts by testing your reactions, responses, and decision-making skills before you start coaching actual employees. By the end of this course, you’ll be ready to take control of your career and upskill as a leader who supports internal mobility and creates a more profitable, positive culture.

Coaching for Results (59 minutes)

• Coaching—like managing—isn't an intuitive skill. It's also not a one-type-fits-all solution. To be effective, managers and leaders need to learn a variety of coaching techniques so that they can cater to the specific needs of individual employees. Executive coach Lisa Gates helps managers and leaders who are struggling with coaching learn the three basic types—coaching to improve performance, develop careers, and encourage high performers—and apply different techniques to get results. She also helps you avoid some of the common coaching traps and develop a coaching habit. The scenarios included with the course help you understand how the lessons play out in the workplace, whether you're coaching to improve customer service, helping an employee make challenging career choices, or navigating conflict in a difficult situation.

Communication Foundations (1 hour, 16 minutes)

• • Learn how to communicate more effectively. Your communication skills affect your career prospects, the value you bring to your company, and the likelihood of your promotion. This course helps you communicate better in a variety of professional situations, including meetings, email messages, pitches, and presentations. Instructors Tatiana Kolovou and Brenda Bailey-Hughes introduce the four building blocks of communication—people, message, context, and listening—and show how they apply in different circumstances. Through the use of vignettes and applied tools, the course shows how to build this core competency and communicate in a way that effectively and professionally conveys your message.

Interpersonal Communication (42 minutes)

• • Communicating effectively isn't an innate talent that some people have and others don't—it's something that anyone can learn and practice. In this course, learn strategies that can help you hone and master your interpersonal communication skills. Join personal branding and career expert Dorie Clark as she shares techniques for getting your message across effectively in the workplace, and explains how to tackle potential communication challenges with your colleagues and supervisor. She also discusses how to grapple with tricky situations, taking you through how to handle interruptions, and respond to critical feedback.

Speaking Confidently and Effectively (22 minutes)

• • The ability to present yourself and communicate well is crucial in any work environment. In this course, adapted from the podcast How to Be Awesome at Your Job, learn how to build on your presentation skills to gain a competitive advantage in your career. Professional speaker Diane DiResta shares tips and tricks for leveling up your presentations and boosting your executive presence. Learn how to craft your presentations around what’s important to the audience to ensure that you're only sharing the most impactful information.  

Confident Communication for Introverts (1 hour, 16 minutes)

• • Introverts face some unique challenges when it comes to communication and socializing. In this course, communication coach TJ Guttormsen offers insights and practical strategies designed to help introverts develop the ability to communicate with confidence in any situation of their personal or professional lives.  Learn how to overcome social fears and worries, build confidence from within, and recharge and maximize your energy for social life. TJ shows you what it takes to project confidence through voice, tone, and body language and become more comfortable speaking, regardless of what’s at stake. By the end of this course, you’ll be prepared to speak up in groups, address common challenges such as interruption, and start and sustain meaningful conversations with just about anyone.

Communication Tips (1 hour, 34 minutes)

• • Strong communication skills are essential for your career and can be a great help in other facets of life, as well. In this course, Kelley School of Business faculty member Tatiana Kolovou and expert communication and teams educator Brenda Bailey-Hughes team up to offer you key tips that can help you communicate with confidence, present effectively, communicate effectively on a team, and build and maintain interpersonal relationships. Learn how to promote yourself with humility and style, communicate with authenticity and compassion, craft a story with impact, and much more. Find out how to present a memorable message and keep team communications focused, effective, well-crafted, and diplomatic. Plus, fine-tune your interpersonal communication skills and get started putting everything you’ve learned to use.

Conflict Resolution Foundations (50 minutes)

• • Improve your relationships with your coworkers, clients, and managers and find your way through conflict back to cooperation. In this course, negotiation and leadership coach Lisa Gates shares the secrets of effective conflict resolution and reveals simple, repeatable techniques that apply in most business situations. She presents "The Resolution Roadmap," a practical framework for exploring and navigating conflict resolution, including identifying the issue and distinguishing fact from fiction. A scenario helps take you through best practices for opening the conflict conversation, brainstorming solutions, and coming to an agreement. In addition, she shares powerful conflict resolution techniques that can help you enhance your listening skills and reframe problems to find common ground.

How to Resolve Conflicts (52 minutes)

• • This course provides the tools you need to identify conflict and chart a course to resolution. Instructor TJ Guttormsen introduces the art of de-escalation—how to mutually move from conflict to cooperation and reconciliation. He provides three basic rules to help you navigate conflict, helps you identify underlying causes, and explains how sticking to “I-statements” and avoiding absolutes can help diffuse almost any charged situation. In chapter two, he provides a step-by-step process for conducting a conflict resolution conversation. Follow along for real-world tips, tricks, and techniques to help you become a conflict resolution expert—and make sure to download the free guide in the exercise files to keep on hand for real-world situations.

Communicating through Disagreement (41 minutes)

• • Think about a time when you disagreed or fought with another person. What was the outcome? How did it make you feel? More likely than not, you've found yourself in disagreements that didn't get resolved or that left you with a bad feeling. In this course, conflict resolution expert Lynne Hurdle shares her methods to ensure you're able to effectively communicate through disagreements and achieve your intended outcomes. Lynne covers how to prepare yourself to participate in this conversation, effectively listen, manage your emotions, and achieve mutual understanding and agreement. She also shares how to avoid common pitfalls when it comes to things like venting or talking over one another. Lynne also gives examples of individuals who really excel at communication through disagreement, and how they do it. Finally, Lynne empowers you with tips to manage disagreements and conflict more effectively, and gives resources to help you continue your learning over time.

Mistakes to Avoid When Resolving Conflict (39 minutes)

• • Conflict is inevitable. When it's time to resolve conflicts, you need to be equipped with the best tools and tactics. In this course, conflict expert Lynne Hurdle shows you how to avoid common mistakes when resolving conflict. Lynne shares ways listening can be difficult and explains how to listen effectively. She goes over how to avoid judgement and respond appropriately, then concludes with ways to overcome common obstacles and resolve conflicts.

How to Handle Conflict and Escalations Before They Turn Legal (38 minutes)

• • Did you know you have the power to fix customer service problems before they ever stand the chance of turning legal? In this course, join instructor Dana Robinson and explore the essential skills of satisfying, delighting, and retaining your clients and customers following the principles of escalation management. From top executives to operational managers, front-line employees, and customer service representatives, your business requires you to address customer grievances every day, so why not build resolutions into your business process? Get tips from Dana on dealing with conflict before it turns legal, saving you the time, money, labor, and emotional friction that can result from unhappy clients and customers. Along the way, learn how to deactivate emotionally charged clients to move through complex, multilayered de-escalations. By the end of this course, you’ll be ready to start asking the right questions and listening actively to resolve customer complaints.

Critical Thinking (59 minutes)

• Critical thinking is the ability to think reflectively and independently in order to make thoughtful decisions. By focusing on root-cause issues critical thinking helps you avoid future problems that can result from your actions. In this course, leadership trainer and expert Mike Figliuolo outlines a series of techniques to help you develop your critical thinking skills. He reveals how to define the problem you're trying to solve and then provides a number of critical thinking tools such as blowing up the business, asking the 5 whys and the 7 so whats, exploring the 80/20 rule, and more. He also provides guidance on how to develop this skill across your whole team.

Developing a Critical Thinking Mindset (58 minutes)

• Critical thinking is often cited as a desirable skill to have, but what exactly does it mean to be a critical thinker, and how does one achieve this mindset? The goal of critical thinking is to give ourselves time and tools for improving how we think, to see things closer to how they really are, and get a better sense of the world. But just understanding the concepts won’t get you there. As Becki Saltzman explains, developing a critical thinking mindset requires commitment and deliberate practice. Becki shows how to put critical thinking knowledge to work to create a mindset that enables you to examine information and determine how to assess information you can trust. She also shows how to develop mental agility to apply insights from one context to the next, ways you can avoid overthinking, and tips on how to balance rational, strategic, and even emotional thinking. After this course, you’ll be on your way to developing the mindset necessary for critical thinking to flourish.

Using Questions to Foster Critical Thinking and Curiosity (30 minutes)

• The one trait many successful leaders share is their natural curiosity and desire to learn. We are all innately curious—so why is it that some people seem to discover more answers and lead a more empowering life than others? Put simply, they tend to think critically and ask the right questions. In this course, learn how to leverage the power of questions to move your team, leadership, and career to the next level. Join Joshua Miller as he spells out the benefits of getting curious and shares how to empower yourself through questions. Discover social media's role in asking questions, why certain types of questions can lead to dead ends, how to effectively answer questions that are directed at you, and more.

Critical Thinking for More Effective Communication (46 minutes)

• In order to be a successful leader, clear communication is a key aspect to your effectiveness. After a conversation with you, do people feel clear on your position, or confused? Are they confident that you’ll welcome different perspectives, or are they uncomfortable voicing disagreement with you? In this course, Becki Saltzman shows how critical thinking improves your clarity of thought and conversation confidence, and explains how and when to communicate using critical thinking. Becki gives advice on how to construct good arguments and recognize bad ones, how to maintain productive communication even when you disagree, and how to recognize the difference between debating and negotiating. Whether you’re a seasoned leader or new to a leadership role, by the end of this course you’ll have new ways to communicate more effectively through critical thinking.

Acting Decisively (29 minutes)

• • Whatever your role—whether you're a manager or an individual contributor—acting decisively is a key skill. As a manager, your employees need clarity about your team's overall strategic direction, as well as what you want and expect from them. As an employee, what gets you noticed and recognized is your ability to act and produce results. In this course, career expert Dorie Clark helps you overcome the roadblocks to decisive action, get the information you need, and determine when it's appropriate to act—or conversely, when it's better to hold off until you know more. She also discusses how to find the courage to act decisively under challenging circumstances. 

Improving Your Judgment for Better Decision Making (30 minutes)

• • Join critical thinking and applied curiosity expert Becki Saltzman as she explains the difference between being judgmental and exercising good judgment. This short course is designed for anyone who would like to improve decision-making ability. Learn about how to identify your default judging style, and how to expand that style and make better decisions. Discover a formula for practicing good judgment in challenging situations, when making decisions about the future, and when interacting with others at work. 

Decision-Making in High Stress Situations (36 minutes)

• • By changing how we think about making decisions under pressure, we can remain effective leaders, even during times of crisis. In this course, Becki Saltzman shares how to leverage stress to your advantage, getting the pressure to work for you instead of against you when you need to think of options and determine what to do. She explains how to uncover hidden options, consider potential outcomes, and move forward with making a decision. Find out how to calculate costs, avoid the pitfalls of consensus-driven decisions, and successfully make strong judgment calls. Ultimately, she helps you to prevent stress from becoming the enemy of good decisions. 

Critical Thinking for Better Judgement and Decision-Making (56 minutes)

• • The pace of change and volume of information we encounter in daily life make it hard to think through decisions. Instead, people often rely on biases and rules of thumb, which trap them into drawing faulty conclusions. The most successful teams use critical thinking—objective and rational analysis—to illuminate the wisest conclusions. This course prepares leaders to hone the critical thinking skills of their entire organization. Learn how to upgrade critical thinking to avoid deceiving fallacies, spot misleading cognitive biases, craft better arguments, hone judgment, and improve decision-making. Instructor Becki Saltzman teaches skills that will improve how your company or team innovates, tackles challenges, and responds to change. 

Making Quick Decisions (21 minutes)

• • Decision-making is an essential skill in every industry. The ability to confidently (and quickly) make smart, high-quality decisions can help you excel at a range of tasks, from quashing a disagreement between colleagues to picking a new hire. In this concise course, Dr. Todd Dewett shows you simple steps that can help you make stronger decisions in your professional life. Get practical tips for accurately defining the problem at hand, generating options, collaborating effectively with your team, and making a decision that sticks.

Decision Making Strategies (47 minutes)

• • Learn the art and science of business decision-making from leadership trainer and coach Mike Figliuolo. Mike outlines the four styles of decision making—autocratic, participatory, democratic, and consensual—and reveals which styles are best suited for specific situations. Recognizing that ambiguity is a part of any decision-making process, Mike covers the four types of ambiguity you'll face so that you can recognize what you don't know in order to reduce risk and plan for contingencies. He also presents techniques for involving stakeholders in the decision-making process, and explains how to use a RACI (responsible, accountable, consulted, and informed) matrix.

Executive Decision-Making (50 minutes)

• • Making executive decisions requires making tough choices. The decision to lay people off, halt major projects, or to take your company global all come with a significant amount of risk—both business risk and professional risk. In this course, executive coach Mike Figliuolo explains the difference between executive decision making and day-to-day decision making and shows how to equip yourself so you can make high-quality decisions with far-reaching positive impact. 

Delegating Tasks  (34 minutes)

• These days, we're all overwhelmed. We can't make more time, and our professional obligations aren't going away. The only answer is delegation. Delegation is key for managers as you ascend in your organization. But even if you're just starting out and don't have any direct reports, there will be times you'll need to delegate to colleagues-which can be awkward. Learn the right way to get help and still maintain your high-quality standards. Dorie Clark explains how to build the right mindset to delegate work without micromanaging it. She then reviews three methods for delegating: hiring a dedicated resource, delegating to a direct report, or using someone outside the chain of command. She shows how to follow up on tasks you've delegated, and take appropriate action when someone makes a mistake. Plus, learn how delegation can help scale your impact and achieve more in years to come.

Nano Tips for Delegating with Kim Kaupe (11 minutes)

• Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this installment, discover practical, easy-to-use strategies for delegating tasks more effectively at work. Join award-winning founder, keynote speaker, and teacher Kim Kaupe for an overview of the basics of delegation. From letting go of control and organizing your to-do list to identifying what needs to be delegated and when, Kim shares insights you can put into practice to better manage your overall workload. Along the way, get tips on delegating to the right people in the right way every time. By the end of this course, you’ll be poised to reevaluate your task management practices, take better care of yourself, and reduce work-related stress.

Delegating from a Distance (24 minutes)

• With the acceleration of remote and hybrid work, managers need to know how to delegate effectively to employees working virtually. In this course, leadership development expert Alisa Cohn shows you why delegation is even more critical to your success and your employees' success in a virtual environment. Alisa explains the unique difficulties of delegating in a virtual environment and how to identify what you can and cannot delegate virtually. She walks through the steps for effective delegation and how to match what you delegate with your employees’ skills and career aspirations. Alisa covers ways to build trust, reduce misunderstandings, and set communication and tracking guidelines. She finishes up with useful advice on how to use mistakes to promote learning and how to use virtual delegation to actively build your employees’ skills.

How to Have Productive One-on-One Meetings (34 minutes)

• • Regular one-on-one meetings give managers an opportunity to head off problems and efficiently answer the many small, quick questions that arise during the workweek. In this course, veteran LinkedIn Learning instructor Dave Crenshaw shows you how to get the most out of one-on-one meetings, even in today’s hybrid or fully remote work environment. Learn how to establish a one-on-one meeting with a schedule and corresponding agenda, assign and review action items, and assess the outcome of the meeting as you follow up on promises and results. 

A Manager's Guide to Conducting Effective One-on-One Meetings (1 hour, 6 minutes)

• As a manager, one-on-one time with your employees can be incredibly impactful. But if this time isn't used properly, it can also have a detrimental impact on your relationships and your employees’ perception of their value. In this course, Ramona Shaw encourages you to host more meaningful one-on-ones with your team members. Ramona first shares why one-on-ones are so crucial, then reviews the different means in which you can structure them to cater to the individual team member's needs. She guides you through the various phases of successful meetings and gives tips and tricks for maintaining the flow and purpose of the meeting. Finally, she shares several concepts to take into consideration, like how to ensure you're able to stay people-oriented and methods to maintain an employee-driven and well-structured conversation that has tangible takeaways. Join Ramona to learn proven one-on-one meeting methods that enhance your employees’ trust and satisfaction with you and their career.

How to Have Productive One-on-One Meetings (34 minutes)

• Regular one-on-one meetings give managers an opportunity to head off problems and efficiently answer the many small, quick questions that arise during the workweek. In this course, veteran LinkedIn Learning instructor Dave Crenshaw shows you how to get the most out of one-on-one meetings, even in today’s hybrid or fully remote work environment. Learn how to establish a one-on-one meeting with a schedule and corresponding agenda, assign and review action items, and assess the outcome of the meeting as you follow up on promises and results. Along the way, Dave gives you pointers on listening to the needs of your employees and offering them opportunities for training and professional development.

Developing Your Emotional Intelligence (1 hour)

• • Emotional intelligence can help you build effective relationships at work. Executive coach and organizational psychologist Gemma Roberts explains what emotional intelligence (EQ) is and why it's important. She helps you become more self-aware so that you can identify triggers that may hijack your performance. Gemma also helps you align your intentions and your impact so that you can build strong and collaborative relationships.

Leading with Emotional Intelligence (1 hour, 15 minutes)

• In the modern workplace, emotional intelligence drives successful leadership. In this course, leadership speaker, bestselling author, and executive coach Christopher Connors presents practical, actionable guidance on building self-awareness, and the skills to lead effectively in a workplace that has been transformed. Learn how to apply emotional intelligence in a skills-first organization, blend emotional intelligence with psychological safety, inspire your people, lead change, and more. Plus, go through six scenarios that demonstrate emotional intelligence in action.

Emotional Intelligence Basics (1 hour, 4 minutes)

• Emotions play a consistent and important role in every step of your career journey. The ways you perceive, interpret, use, and manage your emotions, and how you connect with your feelings, define your emotional intelligence. In this course, neuropsychologist and author Nicole Tetreault, PhD, shows you how to start building up your emotional awareness, regulating your daily emotions, and creating deeper connections with the people around you. Nicole dives into the latest neuroscience research on emotions and shares relatable stories that will help you navigate the emotional landscape. You’ll walk away understanding your very own emotional canvas, and you will be better equipped to manage your emotions going forward.

Learn Emotional Intelligence, the Key Determiner of Success (32 minutes)

• Explore the four domains of emotional intelligence—self-awareness, self-management, social awareness, and relationship management—as defined by psychologist and author Daniel Goleman. The domains build on one another, starting with a greater awareness of self and others, and ending with the management of relationships that are critical to your personal and professional life. Learn how to become more mindful of your strengths, limitations, and the values that define them; explore ways to create space between yourself, your thoughts, and your emotions; develop awareness of how people see the world differently based on individual preferences, as well as social and environmental factors; and use awareness of self and others to work toward collaboration, innovation, and mutually beneficial relationships.

Influencing Others (41 minutes)

• Ever had trouble persuading someone to do something, even if it was in their best interest? Sometimes people don't budge, but thankfully you have more than rewards and penalties at your disposal. Join John Ullmen, PhD, as he explains how to influence others when you're at the "pivot point of influence," by applying 18 scientifically confirmed methods. Whether you're influencing at work or at home, you can learn what the best influencers do before they influence and see how to choose the best steps for your situation, and have people want to be influenced by you.

The 10 Essentials of Influence and Persuasion (41 minutes)

• In today's fast paced, constantly changing workplace, so much of our success comes down to our ability to influence colleagues, persuade co-workers, and get clients and customers to say yes to our ideas, proposals, and requests. But how can you become a more effective persuader? In this course, international best-selling author and persuasion researcher Steve Martin offers up ten proven ways to ethically and practically improve your ability to influence and persuade others at work, at home, and online. Join Steve as he shares his valuable information and action-orientated insights to help you develop and maximize your powers of influence and persuasion and get ready to hear more of the word "yes."

Igniting Emotional Engagement (46 minutes)

• Whether you work in product, sales, accounting, IT, or marketing, the ability to garner emotional buy-in is essential to making the initiatives and projects you lead more successful. In this course, join leadership coaches Lisa Earle McLeod and Elizabeth McLeod as they share how to determine which situations require emotional buy-in, who to engage, and what to say. They explain how to respond to those who may be less than enthusiastic about your initiatives, and how you can neutralize the naysayers. Plus, they discuss how to rebound quickly from setbacks and sustain long-term enthusiasm.

Leadership Foundations (1 hour, 50 minutes)

• • Leadership—the art of influencing and developing others to achieve their highest potential—is often identified as the most critical role in an organization. But what is effective leadership and how do you cultivate it? In this course, leadership consultant and global workforce expert Dr. Shirley Davis covers the basics of leading yourself and others. Along the way, she identifies the critical competencies and best practices for effectively leading today and in the future. Learn how to lead across differences and cultivate a more inclusive workplace; establish trust; build relationships up, down, and across the organization; lead change through agility and resilience; have difficult conversations; and more.

Leadership: Practical Skills (2 hours, 30 minutes)

• Get practical leadership skills you can use every day. This course provides leaders and managers of all levels with an introduction to the basic skills they need to lead their teams to success. Based on theories instructor Chris Croft has acquired over 20 years of teaching, it explores the qualities of a great leader, theories of motivation, leadership styles, and core proficiencies like connecting with your team and effectively delegating work. In closing, Chris provides an optional pledge, which can help you commit to being a better boss.

Top 10 Rules for Highly Effective Leadership (36 minutes)

• What essential behaviors do you need to understand in order to increase your leadership ability right now? In this course, author, educator, and coach Dr. Todd Dewett teaches you 10 truly essential leadership behaviors. He designed the content to help leaders at all levels and those who aspire to lead. Todd delivers practical advice by focusing on an interrelated set of issues well-known to be strong contributors to leadership success. He covers leading with positivity, being authentic and embracing your imperfections, choosing transparency, knowing how to pick your battles, what it means to be an example, how to lead with integrity, and much more. Todd offers practical instruction and includes many actionable steps you can implement immediately to take your leadership ability to the next level.

How to Handle Poor Performers (49 minutes)

• Patience with poor performance too often becomes permission to perform poorly. Effective leaders know they need to address the problem of poor performance in their company and on their team, but the skills needed to do so don’t come naturally to most of us. In this course, former corporate executive Ron Williams shows you a roadmap for tackling the tough conversations and hard decisions that come with responding to poor performers. Ron explains how to identify and respond to poor performance, as well as exactly how to do it. He covers strategies to recognize the difference between performance and potential and to take swifter, firmer action today with team members who are coming up short.

Performance Management: Improving Employee Performance (58 minutes)

• A central goal of any manager is to help their employees produce good work, and enhance their ability to do this work over time. But while the concept of performance management isn't new, the methods used to accomplish it have changed. Today's managers must contend with a variety of different factors, including a shortage of skilled labor and boomers leaving the workforce as millennials enter it. In this course, join HR expert Don Phin as he shares strategies for creating a culture that encourages high performance as well as best practices for improving employee performance in the modern workplace. Don covers techniques for setting clear expectations, delegating tasks, and managing remote workers. He also explains how to get to the root of poor employee performance and coach both high-performing and low-performing employees.

The Managers Guide to Difficult Conversations (57 minutes)

• While inevitable, difficult conversations can be one of the most challenging parts of a manager’s job. Avoiding these conversations can be costly for organizations, resulting in absenteeism, poor performance, turnover, and even litigation. In this course, instructor Marlene Chism walks you through how to minimize emotional upset and conduct challenging conversations to achieve the best outcome for all parties. Marlene outlines four signs that it’s time to have a conversation, and what to do if you’ve waited too long. Learn about how to set the right tone for a productive interaction that can result in an improved relationship, and discover a conversation blueprint that can help make conversations easier and help you stay in control.

Creating a Meeting Agenda (36 minutes)

• Agendas are the most important thing for an effective meeting, and yet they aren't paid much attention. People aren't trained on creating agendas; they just sort of happen, and often they are done really badly. In this short course, management trainer Chris Croft shows how to build your own agenda and circulate it for ideas and distribution. He explains when to send it, who to send it to, and what factors should be considered in any worthwhile agenda.

Leading Productive Meetings (1 hour)

• Feel like you're having too many meetings? Wonder if they're as effective as they could be? In this course, productivity expert Dave Crenshaw demonstrates a simple, usable framework that can help you get the most from your meetings—whether in person or virtual—by turning them into productive avenues for communicating, connecting, and accomplishing real work. Dave provides insight into how to effectively schedule, conduct, and follow up on meetings with minimum time and maximum results.

Leading Virtual Meetings (31 minutes)

• Leading virtual meetings is a critical competency for leaders who manage a remote or blended team. Join leadership and management expert Kevin Eikenberry as he identifies the challenges to holding a productive meeting online, and shares tactics for making these meetings successful. Learn about how to choose the right platform, set expectations for conduct, clarify roles, create a great agenda, and more.

Managing Meetings (1 hour, 7 minutes)

• • Depending on how it is run, a meeting can stall productivity or foster the creation of imaginative solutions. In this course, learn how to make your meetings count. Follow Chris Croft as he provides a practical, step-by-step guide to setting up and facilitating meetings, diving into a variety of topics ranging from choosing your meeting format—online or in-person—to using visual aids.  

Leading and Motivating People with Different Personalities (39 minutes)

• A person's thoughts, feelings, and actions, taken together, form a pattern psychologists call "personality." As a leader, you deal with so many personalities daily. To be an effective leader, you need to know how to motivate, lead, and persuade these diverse personalities. In this course, instructor Kwame Christian—business lawyer, Director of the American Negotiation Institute, and host of the Negotiate Anything podcast—steps through how to gain the skills you need to lead and motivate anyone on your team. Kwame explains how understanding personality and motivation can help you lead and manage. He goes over ways you can successfully influence and lead individuals with recognized personality traits. Kwame goes in-depth on how you can motivate people with different personal motivations. He concludes with a discussion on how combining personality and motivation gives you the leverage to create new and better results with your team.

Be a Better Manager by Motivating Your Team (24 minutes)

• While management is driven by goals and vision, managing is about people. Effective managers understand themselves and their team members. This understanding facilitates communication, motivation, and successful collaboration. In this course, leadership experts—like former NBA commissioner David Stern and bestselling author Daniel Pink—explain how to best motivate your team. Discover how to identify and work with different personality types and structure teams that balance autonomy with accountability. Learn how to recognize four common communication styles, micromanage selectively, increase low motivation, and develop mediocre employees into high performers. By the end, you’ll have the tools you need to graduate from a manager to a true leader who can develop your team’s talent and performance. This course includes videos from: David Stern, former NBA commissioner Linda A. Hill, professor at Harvard Business School Carson Tate, author and productivity consultant (Work Simply) Daniel H. Pink, bestselling author (Drive and A Whole New Mind) Lisa Bodell, CEO of FutureThink Note: This course was produced by Big Think. We are pleased to host this content in our library.

Inspirational Leadership Skills: Practical Motivational Leadership (3 hours, 2 minutes)

• As a manager, you have the power to make or break your employees' experience at work. This course was designed to show you how to sharpen your leadership skills, define a vision for your team, and ultimately transcend from a manager to an inspirational leader. Instructor Chris Croft has spent 20+ years teaching leadership skills to professionals of all stripes. Here, he draws from his experiences as he shares over two dozen practical steps you can take to inspire and motivate your team. Get practical strategies for delegating and motivating, communication, dealing with difficult people, and planning the future of your business. Along the way, Chris shares examples from multiple industries that illustrate how these concepts function in the real world.

Negotiation Skills (2 hours, 7 minutes)

• Negotiation skills aren't just important for the sales professionals among us. With a little practice, anyone can learn the simple rules of negotiation to get a great deal on a new car or house, or achieve greater success at work by getting better deals with suppliers, customers, and even colleagues. In this course, master negotiator Chris Croft walks through all the phases of a negotiation, from deciding to negotiate to closing. Chris discusses how to plan your negotiation and calculate your opening offer. Plus, he takes you through a series of specific negotiation tactics, demonstrates how to come to a win-win situation through the use of trading, and goes into how to close the deal.

Negotiation Foundations (1 hour, 5 minutes)

• When it comes to negotiation, shifting your mindset from "a battle to be won" to "a problem-solving conversation" can improve your results dramatically. In this course, leadership coach, negotiation expert, and author Lisa Gates demonstrates the core skills of interest-based negotiation to get win-win outcomes every time. Learn a step-by-step strategy for negotiating everyday workplace issues, from asking for a raise or promotion to pitching ideas and resolving conflict. Lisa covers techniques such as diagnostic questions, anchoring, framing, and labeling, which help you navigate impasse and generate satisfaction on both sides of the bargaining table. Along the way, discover how to prepare for a negotiation, cultivate your influence, get into a zone of agreement even when you have to say "no," and negotiate remotely over phone or email. Lisa also shares her best negotiation tips and tricks and provides worksheets to practice your skills.

Negotiating with Agility (1 hour, 7 minutes)

• Negotiation is dynamic, fast paced, and uncertain. Agility is crucial to success. The best negotiators avoid one-size-fits-all solutions; instead, they use agile strategies to avoid obstacles and capitalize on unexpected opportunities. In this course, Michael Wheeler—Harvard Business School professor and negotiation expert—shares the strategies of agile negotiation with you. Learn how to ask penetrating questions, improvise, say yes and no the right way, and adapt your strategy over time. The skills you build in this course can help you close deals that might otherwise slip through your fingers, craft creative agreements that advance everyone's interests, and resolve minor differences before they escalate into costly disputes. Each lesson is illustrated with real-life examples and exercises to practice what you've learned in your own negotiations, large and small.

Onboarding New Hires as a Manager (32minutes)

• Onboarding is closely tied to employee retention, so why is it so often overlooked? In this course, author, educator, and coach Todd Dewett unpacks how to onboard new hires effectively and set them up for success in working with you, their colleagues, and the company at large. Learn about preboarding activities—the prep work you need to do before new hires’ first day—as well as your own role in new employee success. Explore ways to make the first day and beyond a successful experience for new employees. Get ready to make your new hires feel welcome, informed, and ready to contribute!

Onboarding in the Hybrid/Remote Workplace (20 minutes)

• Onboarding is no longer a matter of setting up computer passwords and showing new hires where the bathrooms and break rooms are located. It’s a key milestone that can either lead to more employee connection and engagement, or down a path of confusion and uncertainty. Onboarding must be done with intention and through the lens of your company values. For many organizations, onboarding has been complicated by remote work and the factors that brings into play. In this course, workplace strategist Erica Keswin presents five strategies to elevate your hiring process by creating an onboarding system that will help your employees feel more connected to their hiring manager, their teammates, and the organization from day one. Attracting and retaining talent is no easy thing, so join Erica in this course to make sure your new employees start out on the right track.

Coaching New Hires (28 minutes)

• Welcoming a new team member can involve excitement and nerves—on both sides. This course helps managers find ways to help new team members acclimate to their new responsibilities, workplace, culture, technology, and more. Learn how to align their new role with existing strengths and vision for success. Explore how to map their first 90 days and the next year of growth and impact. Discover how to guide your employee in finding the right new skills, people, and projects to aid their learning. Learn about small, calculated risks and stretch projects that your new hire can take on. Find out how to start your new team member on safe-to-try projects where they can build confidence while making an immediate impact. Get tips on how to establish a cadence for quarterly check-ins and informal conversations with your team members. In conclusion, find out how to adopt three new strategies for empowering and connecting with your team members.

Foundations of Performance Management (44 minutes)

• As a leader, you are deemed a success when your direct reports thrive and reach their goals and full potential. In this course, join instructor Nigel Cumberland as he dives into the subject of performance management, explaining how to manage and optimize your team's performance in support of your company's mission and overall objectives. Nigel—a prolific author, leadership development expert, and executive coach—explains how to set up your team up for success by ensuring that employees have clear, measurable, and achievable goals. He shares tips for delivering feedback to employees, as well as how to determine when 360° feedback is needed. In addition, he discusses how to define your team's learning needs; craft an individual—and team—training and development plan; manage both poor- and high-performing individuals; and maintain a working environment that encourages, acknowledges, and rewards exceptional performance.

Performance Management: Setting Goals and Managing Performance (19 minutes)

• • As a manager, you want to set your employees up for success by helping them create smart goals that align with the needs of your organization and the skills the employee has and needs to develop. In this short course, the first installment in the Performance Management series, Dr. Todd Dewett digs into the manager’s role in managing performance, helping you master both goal setting and performance management. Learn how to create an environment that’s data driven and ensures support and accountability, as well as help your direct reports define and align smart goals. 

Performance Management: Conducting Performance Reviews (28 minutes)

• • Performance reviews can have a huge impact on your employee’s future. In this short course, the second installment in the Performance Management series, learn how to prepare for and conduct fair, productive, and impactful performance reviews. Dr. Todd Dewett shows managers how to write and deliver effective performance reviews, explaining how to gather feedback, write the formal review, and conduct effective meetings with employees. He also goes over employee performance improvement plans, explaining why they can be necessary, how they differ from an employee review, and how to administer them effectively. 

What is Program Management? (16 minutes)

• Are you looking for a better understanding of what it’s like to work in program management? This course provides a short, fast-paced introduction to the who, what, how, and why of the role. Instructor Claudine Peet shows you the basics, defining the key terms, concepts, and responsibilities of a typical program manager within an organization. Learn more about the nature of programs and why they need to be managed effectively. Explore the distinction between program management and project management, as well as the important factors that programs need to address to be successful. Get advice on career paths, resources, and continuing education and certifications. Find out how program managers can add value to your organization, and what you can do to better identify, understand, and support them.

Program Management Foundations (55minutes)

• Program management is a patently complex effort. And while the goals of a program manager—which include successful communication with stakeholders and the removal of impediments—are similar to those of project managers, the same processes simply don't apply. In this course, instructor Claudine Peet dives into the essentials of program management, providing specific guidance on the steps required to bring a program to the finish line. After defining what a program is and how to develop a program plan, Claudine shares best practices on how to manage program phases, carry out a transition, and close a program. Whether you're a project manager wanting to learn more about program management—or you're a program manager wanting to brush up on the basics—this course can help guide you to success.

Learning Program Management (51 minutes)

• What is the difference between a project and a program? What do program managers do? These questions and others are answered in this course which covers the essentials of program management. Learn about the skills needed to be a program manager. Discover the milestones and phases involved in the life cycle of a program—from planning to delivery and beyond. Find out how to manage programs, align programs to business strategies, deliver beneficial results, communicate with stakeholders, govern program activities, map program schedules, and support integral program processes.

Recognizing and Rewarding Your Workers (37 minutes)

• Gone are the days when rewards and recognition could be centered around tangible goods like how many widgets a worker assembled. The knowledge, gig, and global economies require major changes to how leaders recognize and reward workers in ways to drive performance. In this course, behavioral science expert Beck Saltzman shows you how to employ recognition and reward strategies for motivating workers in the modern economy. Learn how to measure the real impact of recognition and rewards, optimize the right kind and avoid the wrong kind of recognition, make rewards personally and culturally relevant, finesse the timing of recognition, and step up your efforts when times are tough. Use these techniques to celebrate your team’s wins and create a culture of recognition—complete with performance dividends—for your entire organization.

How to Build a Culture of Appreciation as a Manager (32 minutes)

• If you’re a manager, paying attention to employee engagement is crucial. The ways in which you recognize and value the contributions of your employees can make or break the success of your team. But how do you build new practices for sincerity and recognition when traditional approaches no longer seem to work? In this course, instructor Christopher Littlefield shows you a practical, evidence-based approach to recognition that can help your employees feel valued and respected as individuals, so they’re committed to your team and organization long term. Explore skills fit for modern-day managers to cultivate lasting forms of engagement, promote employee retention, and create a healthy, sustainable work culture. Christopher gives you tips leading diverse, multicultural teams, regardless of your background or level of leadership experience. By the end of this course, you’ll be equipped with a more effective management mindset, replete with new methods and tools for daily action.

How to Keep High Performers Engaged (39 minutes)

• It’s no secret that high achievers are more productive, but how do you get them, unlock their productivity, and keep them satisfied and challenged by their work? In this course, instructor Dr. Ruth Gotian shows you why high achievers are crucial for business success, how your organization can avoid common blind spots, and how to identify what your high performers want so you can give it to them and raise the bar. Explore the importance of high achievers as problem-solvers, puzzlers, and innovators. Get tips on where most organizations fail their highest achievers by focusing on the wrong people, avoiding change, flatlining company culture, and not promoting advancement. Discover the secret to retaining high performers and giving them exactly what they want: from metrics and engagement to praise, recognition, mentorship, and values-based development.

Occupational Safety and Health: Hazard Communication (49 minutes)

• Many workplaces around the world are subject to regulations requiring the employer to tell all employees about the chemicals they are working with or may be exposed to. This is often called "the right to know." Many common chemicals and products fall under these right to know requirements. In this course, instructor Jim Rogers shows you how to properly communicate this information to everyone in the workplace, so they understand what precautions to take and how to keep themselves safe. Jim begins by explaining the right to know, then goes into a detailed discussion of different hazardous substances in the workplace. He covers ways to categorize hazards, as well as pictograms that alert the user to the hazards and what precautions they need to take. After stepping through how to build and understand a hazard communication (HazCom) program, Jim concludes with special considerations for several industries such as construction, pharmacies, and chemical processors.

Occupational Safety and Health: Slips, Trips, and Falls (44 minutes)

• No workplace is immune from accidents. From worksites full of hazards like construction sites or warehouses, to seemingly benign places like your average office, accidents just happen. And while you may not spend your days worrying about slips, trips, or short falls, these are some of the most frequent injuries and can be serious enough to require medical attention and time off work. In this course, construction safety consultant Jim Rogers covers slips, trips, and falls, where they tend to occur, and their impact on the employee and the workplace. Jim provides an understanding of how both working conditions and physical structure of the jobsite can present hazards, and details policies, practices, and technology (such as personal protective equipment) that can limit the danger.

Construction Management: Safety and Health (1 hour, 12 minutes)

• Construction contractors are realizing that safety, productivity, and quality are inextricably linked and are moving to implement programs that go beyond regulatory compliance and take a more active stance towards protecting their employees in the field. In this course, instructor Jim Rogers discusses the most common types of workplace injuries, along with measures that can be taken to prevent them. Jim also covers safety and health management systems, highlighting the importance of safety as something that must be actively managed in conjunction with quality and productivity. Plus, he goes over the role the construction manager needs to play in this process. For more information, you can check out Jim's newsletter here.

Strategic Thinking (36 minutes)

• Strategic thinking is a valuable skill for everyone in an organization, and it becomes more essential as you ascend the ladder. In this practical course, professor and author Dorie Clark guides you through building a habit of thinking strategically. Dorie shows you how to set the stage for strategic thinking by asking yourself the right questions, making time to be strategic, getting strategic about your career, and more. Dorie highlights ways you can develop your strategic thinking, including considering the future, learning from the past, and creating an informed strategy. She explains how to implement strategic thinking with your team and measure your success. Plus, Dorie goes over treating strategic thinking as an ongoing process and handling problems when they occur. Learn how to make strategic thinking a habit that works for you!

How to Make Strategic Thinking a Habit (37 minutes)

• Working hard is important—but what's really critical is making sure you're working on the right things. That's what strategic thinking enables you to do. In this course, Dorie Clark shares frameworks and strategies to help you make strategic thinking a daily habit, so that you can make the best use of your time, energy, and effort at work. Discover how to set yourself up for success by carving out time for strategic thinking and adjusting your routine to spark more strategic thoughts. Get tactics for thinking strategically about the tasks and decisions that lie ahead of you, as well as how to revisit past decisions to glean valuable insights. Learn how to change the way you approach your to-do list and examine the root cause of problems to devise better solutions. Plus, Dorie explains how to consistently ask yourself the right questions, so that you don't get off track.

How to Think Strategically (31 minutes)

• What is strategy, and how can you employ it more effectively in your daily life? In this course, LinkedIn’s own COO, Daniel Shapero, deep dives into his favorite subject and pulls in insights from other leaders. Learn Daniel’s definition and first rule of strategy and find out how to “size the mountain” that you want to climb. Explore the basis of competition and capabilities and discover the benefits of scale. Discover the benefits and potential pitfalls of disruption, then go over business model architecture and value creation patterns. With the expert insights Daniel presents, get ready to think more strategically every day.

Managing Stress (21 minutes)

• A little stress can be motivational; a lot of stress can damage your health and your relationships. The good news is that with the right management techniques, you can reduce the amount of stress in your life. In this short course, Dr. Todd Dewett shares his tips for managing stress. Learn how to identify and assess your stress triggers, manage your responses more effectively, and make positive personal choices.

Manage Stress for Positive Change (53 minutes)

• In the workplace, stress is often viewed in purely negative terms—it's seen as a response that should simply be minimized or pushed aside. However, it's possible to use stress to fuel positive change. In this course, join instructor Heidi Hanna, PhD, as she discusses what exactly stress is, how you can train yourself to use stress in more effective ways, and what managers can do to reduce employee stress when an organization experiences difficult times. She covers how individuals can use stress for good by assessing and adjusting it, as well as what you, as a manager, can do to create an environment and communication style that helps connect employees to the bigger picture.

Managing Your Emotional Response to Workplace Stress (40 minutes)

• We spend approximately 70 percent of our lives at work. It’s no wonder, then, why our careers are a defining aspect of our identities. The risk is in letting work become all of who you are. When you are too emotionally invested in work, you may take failures, challenges, and feedback personally. In this course, Melody Wilding shows you how you can manage your emotions about work more effectively. She teaches you new mindsets and tools to separate your self-worth from your career, so that you can build greater confidence and work-life balance. Melody also shares techniques to address those moments when you find yourself reactive about work. With the line between work and life blurrier than ever and record levels of burnout, join Melody in this course to discover healthy ways to regulate your emotions to better navigate the inevitable stresses and setbacks that arise in your career.

Time Management Fundamentals (1 hour, 47minutes)

• What would you do if you had an extra 10 hours per week? Sounds impossible? In this course, productivity expert Dave Crenshaw shows you how to get more done in the shortest time possible and give you more of that precious free time. The course lays out the theoretical and practical foundations for being more productive and explains the obstacles that can get in the way. It then gives practical strategies for increasing productivity in three main areas: How to develop habits to be more organized and reduce the clutter in your workspace; how to stay mentally on task and eliminate the to-dos you have floating in your head; and how to develop a time budget to get the most done during your workday and focus on your most valuable activities. If you’ve been looking for strategies to help you manage your time more efficiently, this course may be well worth your time.

Efficient Time Management (1 hour, 31 minutes)

• Did you know that if you save just one hour per week, you could gain a whole week of uninterrupted time each year? That's the power of time management. This course will help you reclaim those hours by managing your time more efficiently and increasing your professional and personal productivity. Instructor Chris Croft explores how to create a productive environment by establishing systemic approaches for repeating tasks, reducing inefficiency, organizing your work area, and using an effective system to reduce filing. He also discusses how to best create and manage to-do lists, organize the constant influx of information, leverage software to improve efficiency, and manage email. The most efficient people use technology and established systems of organization to manage their tasks and maximize their time. This course shows how to put these time management techniques to work for you.

Managing Your Time (11 minutes)

• In this short course, author Todd Dewett, PhD, shares four time-management tips that help everyone from busy executives to new employees get more out of their work day. Learn how to think differently about time management, embrace the 80% rule, find your "Einstein" window, protect that window, and broadcast your availability to ensure others know when you'll be available.

Staying Organized While Working Remotely or On-Site (33 minutes)

• One of the biggest drains on time, money, and mental well-being is the time you spend working that is not focused on your actual work. Whether you’re in an office or working remotely, if your workspace and work routine are unorganized, you may constantly feel like you’re behind in your tasks. The time you spend organizing and cleaning up your workspace robs you of time you can spend completing your work, which just lengthens your workday. In this course, organization expert Amy Fritz teaches you how to organize your workspace and prepare your work environment to get the most done every day. From organizing your desk and managing your calendar, to managing your to-do list, Amy shows you how to stay organized. She also offers specialized advice for multitasking, maximizing break times, and ongoing maintenance for a perfect workspace.

Working from Home: Strategies for Success (42 minutes)

• • Get tips for successfully working from home. Learn how to stay focused, effective, and sane while balancing work and life. Melinda Emerson, aka the Small Biz Lady, shares practical advice for making the transition to a remote job smooth. Find out how to set up your office for maximum productivity and how to communicate professionally and empathetically using remote tools such as video chat. Get tips for dynamic scheduling and collaboration, healthy ideas for staying focused, and apps and tools to maximize success. Melinda also coaches you on how to set realistic expectations and goals, so you don't get burned out or overwhelmed. Plus, learn proven strategies for working from home with kids and working from home as a manager.

Managing Skills for Remote Leaders (1 hour, 12 minutes)

• Being an effective manager can be challenging enough in a face-to-face setting, but as more people are shifting to working remotely, managers have to change their mindsets and methods. You can no longer pop over and connect with your team or have impromptu chats. In this course, leadership coach Dr. Mary Jean Vignone teaches how to be the best possible manager in a remote work environment. Mary Jean leverages her two decades of managing virtual teams into a 15-step program that shows how to create a sense of community, build an inclusive culture that spans virtual workspaces, and shares values, goodwill, and ideas. She shows you how to adapt your leadership style and voice to a virtual space, fostering a trusting and supportive environment that sets your remote teams up for success. While a virtual workplace can be a very enriching environment, it won't happen organically. After completing this course, you will be better prepared to navigate this changing work landscape.

Managing Virtual Teams (55 minutes)

• Working remotely has been on the rise for many years now, with research showing that hiring managers expect nearly half of all their workers to be working remotely over the next decade. While many trends feed into this way of organizing work, managing the work effectively will be key to the success of organizations globally. In this course, instructor Phil Gold provides managers with a clear approach for getting the most out of their remote teams. He zeros in on the key factors that will ensure productivity, engagement, and growth, as well as a manager’s role in building trust, removing roadblocks, nurturing connections with team members, and setting clear goals.

Making Hybrid Teams Work (1 hour, 8 minutes)

• Are you looking for ways to successfully support a hybrid team? Teams that are hybrid by design, with members working in different locations and time zones at offices and in the field, have unique requirements and challenges that need to be addressed intentionally—not just by thoughtful leaders, but by all teammates. Join instructor Melanie Proshchenko in this overview of key practices and approaches to supporting teams in the new hybrid work environment. Learn how to implement effective hybrid management strategies, leverage technology and hybrid tools, and operate as a successful hybrid team. Get tips from Melanie on the latest research on how to identify what’s lacking from your hybrid team structure and create a more fluid, respectful, and collaborative work environment. By the end of this course, you’ll have the skills you need to foster a higher performing hybrid culture where everyone on your team has a voice.

Balancing Work and Life (35 minutes)

• Learn how to have it all and enjoy all you have by balancing your life and work. In this course, author and productivity expert Dave Crenshaw explores smart strategies to improve focus at work and give yourself time to enjoy your time at home. To help you clear roadblocks to a more balanced life, he also answers tough questions like: What are the warning signs that my life is out of balance? How do I keep balance when I travel so frequently? What if my career demands that I'm always available?

Work-Life Blend: The New Work-Life Balance (35 minutes)

• Have you been looking for a more effective way to juggle your work and your personal life? As the demands in our lives become increasingly complex, we need new strategies to manage priorities in a healthy and sustainable way. In this course, chartered psychologist and author Dr. Gemma Leigh Roberts shows you the secret of shifting your approach to cultivating a work-life blend instead of a work-life balance. Find out how to gain clarity on your roles and priorities, understand the patterns of your energy, use values to create the perfect work-life blend, and set personal boundaries. From making choices that matter and communicating confidently to creating better habits and forming a circle of support, Gemma offers insights to help you build resilience, avoid burnout, and create your own personal long-term blend.

How to Have a Happier Workweek (24 minutes)

• An intentional focus on employee happiness can offer a slew of benefits. People who enjoy their work are not only more productive, but also more creative. A happier work environment often results in higher retention rates, as satisfied employees are less likely to leave. In this audio-only course, explore key research and best practices for achieving greater happiness at work. Nic Marks shares practices that can help you cultivate a more enjoyable work environment by connecting with and inspiring others, empowering your team, cultivating more opportunities, and creating a system that treats everyone fairly. Along the way, get tips for clearly drawing boundaries between work and life, as well as how to boost motivation and engagement in just a few minutes.