Managing the Work:

Problem Solving

Online Courses

Do you have a business problem that you are having trouble solving? Mike Figliuolo has a simple five-step process for solving problems and leading your business through everyday uncertainty and larger change initiatives. Learn to pin the problem down and define it, generate possible solutions, determine the best solution, and create a clear recommendation to solve your particular challenge. This is the same process Mike has taught multibillion-dollar companies to solve their business problems. Learn how to use it to solve your own.

You can't solve a problem unless you can get to the cause—and sometimes there's more than one. In this course, learn techniques for identifying the root cause of a problem, generating options, and selecting the best solution. Chris Croft takes you through several methods for identifying what's actually causing a problem, including looking at the whole system when a problem is actually a symptom of a larger issue. He also explains how to generate potential solutions using mind maps and decision trees, how to boost your creativity to help you come up with more insightful options, and how to use both logic and your intuition to select the right solution to your problem.

All organizations have problems and the tools to solve those problems. In this course, inclusive leadership expert Amani Edwards guides you through a people-centered approach to problem solving across an organization. Amani emphasizes the importance of understanding the people and culture. She gives actionable insights to help you better understand your organization, so you can begin solving problems equitably and efficiently. Amani dives into identifying the underlying issues and shows you how to identify all players involved in the problem at hand. Next, she explores how to create problem-solving goals and act on those goals. Finally, Amani describes how to evaluate the success of the problem-solving and determine your next steps. After completing this course, you will be equipped with an effective problem-solving strategy that alleviates issues in the short-term, while setting up your organization for long-term success.

Books

Author: Patrik Meyer
Summary: Imagine a life where challenges are no longer roadblocks but opportunities for growth and success. In "The 4 Pillars of Problem-Solving", author Patrik Ian Meyer presents a comprehensive guide to transforming your problem-solving abilities. Meyer shares 169 techniques and hacks that will empower you to solve any challenge with strategic thinking, creative solutions, and collaborative relationships. Whether you're facing personal or professional obstacles, this book equips you with the tools and strategies to overcome limitations and achieve extraordinary results. Learn practical advice that will revolutionize your problem-solving approach.

Author: Thinknetic
Summary: Less time spent mulling over problems and more time spent on solving problems the right way, means the freedom to work on projects you really care about and to finally plan weekend trips with family and friends. According to a 1974 MIT study called "Cognitive Style & the Problem-Solving Process: An Experiment," Peter G.W. Keen found that 60-70% of middle-level managers showed a specific cognitive style for decision-making. So, what does this mean? That each manager was productive and happy when solving problems that fit his or her style. This shows that the stress and overwhelm you feel are completely normal.

Author: Charles Conn
Summary: Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at. The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you’ll have a personal superpower for developing compelling solutions in your workplace.

Problem Solving

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