Process

The ITIM process consists of four phases. The goal of the Pre-Select (Identify) phase is to identify, analyze, and document IT investments that support agency business needs. The goal of the Select phase is to decide from among the potential investments identified in the Pre-Select (Identify) phase which investments to undertake. The goal of the Control phase is to ensure that IT investments are developed and placed in operation using a disciplined, well-managed, and consistent process. The goal of the Evaluate phase is to compare the actual performance results and benefits of an investment to the range of target performance measures established for the investment. The ITIM process is repeated within the agency and the commonwealth on an annual basis and as part of the budget cycle.

ITIM process is based on:

1. The recognition that the commonwealth strategic planning process drives technology investment strategies;

2. The need to support effective communication about technology investment;

3. The concept that technology investments in the commonwealth support and add value to the business of state government; and,

4. The premise that technology investments should be prioritized, executed, and measured based on how they achieve agency and enterprise-wide strategic goals and objectives, and how they serve the critical business needs of the commonwealth.