EDM05

EDM05 Ensure Stakeholder Transparency

Process Description

Ensure that enterprise IT performance and conformance measurement and reporting are transparent, with stakeholders approving the goals and metrics and the necessary remedial actions.

Process Purpose Statement

Make sure that the communication to stakeholders is effective and timely and the basis for reporting is established to increase performance, identify areas for improvement, and confirm that IT-related objectives and strategies are in line with the enterprise’s strategy.

EDM05.01 Evaluate stakeholder reporting

requirements.

Continually examine and make judgement on the

current and future requirements for stakeholder

communication and reporting, including both

mandatory reporting requirements (e.g., regulatory)

and communication to other stakeholders. Establish the

principles for communication.

EDM05.02 Direct stakeholder communication

and reporting.

Ensure the establishment of effective stakeholder

communication and reporting, including mechanisms for

ensuring the quality and completeness of information,

oversight of mandatory reporting, and creating a

communication strategy for stakeholders.

EDM05.03 Monitor stakeholder communication.

Monitor the effectiveness of stakeholder

communication. Assess mechanisms for ensuring

accuracy, reliability and effectiveness, and ascertain

whether the requirements of different stakeholders

are met.

Reference: ISACA. (2012). COBIT 5 Enabling Processes. USA: ISACA.

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