Managed Services For Miami Businesses

IT Support And Managed Services Provider

Is your business performance still stuck in the break/ fix model of IT servicing? Are you finding it increasingly hard to manage your IT needs in-house with rising resource and business requirements, costs, and business security? Overwhelmed by complex compliance, and licensing requirements, and endless cycles of patching and maintenance? If so, we highly suggest looking into Managed IT Services for your business solutions.

If you’re looking for a managed service provider in Miami, Florida, then you have come to the right place!

Reliable Managed Services & Support

WheelHouse IT is here to help your business succeed. Our award-winning managed IT services and team of experts will manage your technology, while providing professional services so you can focus on what matters most – growing your business. You’ll have the peace of mind that comes with knowing we’re taking care of everything from servers and networks to desktops and mobile devices. Plus, our proactive monitoring means issues are identified before they become problems that could affect productivity or revenue.

With WheelHouse IT as a respected leader and as your trusted partner, you get more than just managed services; you get an entire team working behind the scenes to keep a wide range of things running smoothly, without wasting business time, while supporting growth initiatives and improving efficiency across all departments.

Let us handle the day-to-day details so you can take advantage of opportunities as they arise without worrying about technology service getting in the way. And when the time comes for upgrades or replacements, we have the combined experience and we’ll be there every step of the way to ensure a smooth transition into next generation technologies like cloud computing and virtualization that enable greater mobility throughout your organization in a cost effective manner. All of this adds up to one thing – increased productivity!

What are Managed Services?

A lot of small and medium sized businesses tend to shy away from engaging the services of Managed IT Support providers simply because they think they are too small, too large or maybe worried if their business can bear the infrastructure costs/technology investments and effectively managed by a third party. One of the core benefits of managed IT services is that it’s massively scalable without putting your business at risk and comes with predictable costs to suit your current needs.

Managed IT Services, in its essence, takes care of your business’ IT requirements end-to-end. This includes everything from hardware and software deployment, upgrade, patching, and maintenance to resolving your queue of helpdesk and service requests at lightning speed, on-premise support for technical issues whenever required, auditing your IT Infrastructure and network for both greater efficiency and IT security and providing guidance on budgeting and tweaking your existing infrastructure to that end, without any costly downtime.

The best part is that, through business integration, you don’t need to wait for your infrastructure to ‘break’ and hold up your business complexity and productivity in order to fix it. Preventative maintenance will take care of most ‘stop production and fix now’ type of technical problems long before they even have a chance to happen.

Experience top-notch Managed IT Services with Wheelhouse IT

If you are looking for headway into some of the most innovative managed IT support providers in Miami, FL, Wheelhouse IT is a great place to start your search.

Decentralized organizational principles and a coordinated structure are built into our MSP offerings, allowing clients to focus on scaling their businesses while their infrastructure requirements are met end-to-end.

As you run your business using a core infrastructure powered entirely by Wheelhouse IT managed services, discover the joy of complete autonomy in culture, leadership, and financial returns. Contact us today!

Benefits of Managed IT Services for Your Business

A simple cost-to-benefit ratio makes managed IT support providers an absolute necessity for managing your infrastructure services.

1. Fixing issues before they become a bottleneck for productivity

For optimal business continuity, your business cannot afford to waste time in resolving IT issues and downtimes during business operations. Every additional second spent in unnecessary confusion around IT problems costs business owners in business money, work hours, and productivity. Hiring a managed support provider (MSP) can help you prevent this by maintaining regular proactive maintenance and monitoring that can detect problems before or as they arise and take automated steps towards resolution. The MSP will also ensure your security; licenses and regulation parameters are strictly adhered to and help you maintain a comprehensive business system.

2. Industry-leading expertise and service variety at affordable prices

In the ever-changing business economy, small to medium sized businesses (SMBs) are finding it increasingly difficult to retain top-tier talent, particularly in the area of niche security expertise or other technologies. It takes time and money to recruit, train, certify and retain qualified manpower, who may still be unavailable to you during the holidays or off-seasons. In comparison, you can hire an entire team of certified experts by simply paying subscription fees for Managed IT Services, which makes for great cost savings. These individuals are seasoned experts in their own right and are more than likely to have worked with businesses in your domain previously. They are self-starters who can provide business leverage, manage your infrastructure from start to finish, freeing you to concentrate on what matters most, your business and growth.

3. Professional managed security

This is now a non-negotiable requirement for businesses of all sizes. Regrettably, the steep entry barrier that the majority of SMBs encounter when establishing infrastructure also applies here. Professional industry-grade security requires significant financial investment and highly skilled resources that are simply unaffordable for SMBs in their early stages of business. You are guaranteed security with MSPs due to the service’s continuous proactive monitoring, and threat disabling and alerting strategies.

4. Cost effective

Perhaps the primary reason small businesses are gravitating toward Managed IT Services is the relief it provides from the high capital expenditures associated with simply setting up your infrastructure before designing and operating a profitable business. Subscription service rates are extremely competitive and can be absorbed into operational expenses, rather than incurring additional costs for hardware and software deployment and maintenance.

5. Your business will never outgrow its technology

Outdated technology is a growing business’s worst enemy. If your current systems are struggling to keep up, it’s time to invest in a scalable infrastructure that can grow with your business or, if necessary, scale back during slower periods.

By partnering with a managed service provider that offers scalable managed services, cost efficiency will be significantly improved. Additionally, many infrastructures offer robust integrations with existing systems, which eliminates the need for your staff to undergo extensive training on a new set of applications.

6. Keep costs low

With a lower labor cost and the elimination of the cost of hiring and training new IT staff, managed services have a clear benefit when it comes to cost. Most MSPs offer a mix of in-house and outsourced resources, which reduces the average effective rate and widens your resource base.

As a result, you won’t ever have to worry about out-of-the-blue fees from the service provider. By implementing this, your company will be able to switch from a capital expenditure model to an operating expense model. Most companies utilize marketing services in some capacity. Make sure to seek out an MSP that has a strong strategic relationship with your solutions or cloud provider so you can save even more money. An MSP with this kind of relationship will be able to escalate and advocate on your behalf, so you can reinvest the money you save back into your business.

CO-MANAGED IT SERVICES

Leverage our co-managed IT services

Managing your IT infrastructure can be a challenging and often thankless job.

Co-managed IT services

Even the most seasoned IT team struggles to stay on top of everything a modern IT infrastructure requires – security, backup, patch management, and routine maintenance – all while resolving a steady flow of user and system issues.

Create a partnership between your internal IT department and ours, allowing you to focus on the bigger picture facets of your business technology. Simplify the management of your IT systems with desktop and server management and help desk software.

Automate repetitive maintenance tasks, keep computers fully patched, manage internal projects, route issues to the appropriate resources, resolve issues quickly, minimize downtime, and more.

Project management

Leverage our team of 50+ technicians to help manage and execute on projects.

Your team builds the project roadmap, and our team helps to execute it.

Together we create a project management ecosystem that leads to a much higher efficiency for your IT team.

What's included:

Industry research shows that 40% of IT teams say they aren’t even close to having optimal efficiencies within their IT department.

Here’s how we can help with that:

• Help Desk and Ticketing Automation

• Network Infrastructure Management

• Microsoft 365 Licensing

• Microsoft 365 Advanced Management System

• Intrusion detection and response system

• e-Training for your end-users

MANAGED CLOUD SERVICES

Better business cloud managed services

Tap into public, private, and hybrid cloud hosted solutions that make sense.

Managed cloud services

Cloud services centralize applications and services in order to make them accessible from anywhere, and protected against disasters.

Supported by round-the-clock management, your services are constantly monitored, scanned, and reported on.

Integrate and align your core business objectives with cloud services for maximum efficiency and productivity.

Work from anywhere

With your files saved to the cloud, your desk is no longer a barrier. With an ever-increasing amount of mobile apps, you can stay productive no matter where you’re working.

Collaboration has never been easier with real-time chat, video conferencing, and cloud file sharing.

Advanced cybersecurity precautions allow you to work worry-free, whether it’s from home, a coffee shop, or an island beach.

Secure and easily recover data

Our cloud managed services assure data safety and early access through timely backups and faster recovery across all cloud services and applications.

Maximize your uptime

Peace of mind that no matter what is happening where you are, your business-critical applications are always available and online.

What's included:

Whether a public, private, or hybrid cloud solution is desired, each of our customers benefits from the knowledge and experience we’ve accumulated over the years included in every managed cloud solution we provide.

• Centralized services and application

• Fixed monthly services

• Service Level Agreement (SLA)

• Maintenance

• Fast response time

• Vendor management

MANAGED CYBER SECURITY SERVICES

When you partner with WheelHouse IT for managed cybersecurity services

HACKERS DON'T STAND A CHANCE

Managed cybersecurity

Rather than reacting to security incidents, you can go on the defense with our Security Operations Center (SOC) takes intentional steps to detect malicious activities before they lead to substantial harm by actively monitoring your systems 24/7, 365.

Going beyond monitoring just your security status, the SOC monitors that your business is adhering to the mandatory protective measures required by compliance regulations to identify and address vulnerabilities to keep your business compliant.

Our prime directive is to reduce any potential losses of data, contributing to higher returns on investment. By helping maintain the integrity of sensitive information, your business will save money in the long run by avoiding the cost of significant recoveries from theft or fraud.

Security information and event management

Our SIEM solution enables your organization to centrally collect data across your entire network environment to gain real-time visibility into the activities that may introduce risk to your organization.

SIEM detects, mitigates, and prevents advanced threats such as malicious insiders, external threats, and sensitive business data leaks. Using case management, collaboration, and knowledge-sharing regarding security incidents, our security team can respond to a threat quickly.

Additionally, our SIEM solution automates the gathering of compliance data, producing reports that adapt to security, governance, and auditing processes for standards like HIPAA, PCI/DSS, HITECH, SOX, and GDPR.

Multi-factor authentication

Approve sign-ins from a mobile app using push notifications, bio-metrics, or one-time passcodes. Augment or replace passwords with two-step verification and boost the security of your accounts from your mobile phone.

• Receive a code on your mobile phone via SMS or voice call to augment the security of your passwords.

• Automatically generate a one-time password (OTP) based on open authentication (OATH) standards from a physical device.

• Use the Microsoft Authenticator app or other third-party apps to generate an OATH verification code like the second form of authentication.

• Sign in without a username or password using an external USB, near-field communication (NFC), or other external security keys that supports Fast Identity Online (FIDO) standards in place of a password.

What's included

WheelHouse IT provides customizable plans to monitor and manage your organization’s security devices and systems.

Here's what you get:

• Security Operations Center (SOC)

• Security Information and Event Management​ (SIEM)

• Multi-factor Authentication

• Phishing Protection

• Intrusion Detection

• Cyber Liability Insurance

MANAGED DETECTION AND RESPONSE

What is MDR?

With Managed Threat Detection and Response (MDR) from WheelHouse IT you can take a proactive approach to your security.

Using innovative algorithms and human intelligence we pursue and challenge threats to your organizations network. We effectively detect, hunt, and root out attackers looking for a way in.

This unique focus on attacker persistence has proven to be one of the best deterrents against the modern day hacker.

• Real-time advanced threat detection

• Security information and event management

• Enhanced situational awareness

• Fully automated case management

​​Managed security services

WheelHouse IT provides next-generation monitored and managed security services for small and mid-sized businesses with the flexibility to provide 24×7 support for your organization’s expanding network.

• Fully managed MDR services

• Fully managed security services

• Co-managed security services

Contact Details:

Wheelhouse IT

2890 West State Rd 84

Suite 108 Fort Lauderdale, FL 33312

Phone: (954) 474-2204

Email: sales@wheelhouseit.com

Website : https://www.wheelhouseit.com/managed-services-miami

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