Benefits of Using Managed IT

A business that chooses to use managed IT services chooses to outsource the maintenance and security of its computing infrastructure to a third-party company, called a managed service provider (MSP). Typically, an MSP will offer these services at a flat-rate fee, which helps companies to easily budget their funds without last-minute surprise bills.

With flat rate services, you won’t have to choose which problems are worth the repair bill and you won’t have to worry about the length of time the technician spends on the job. Additionally, because the service provider isn’t being paid by the hour, it is more beneficial for the problem to be addressed and fixed correctly the first time which helps to ensure your systems stay up and running.

Managed services providers also help improve your company’s overall cybersecurity, can monitor your networks 24/7, and offer your entire office staff IT support when problems occur. This helps to improve productivity, decrease unplanned downtime, and protect your company from data breaches.

Our Services

At iTernal Networks, we offer a full range of managed IT services to give our clients the level of support they need. Our IT experts can help your business with backup and disaster recovery planning, implementing cybersecurity measures, and managing mobile devices.

We’re also happy to help with the set-up, maintenance, and monitoring of your networks, planning new IT projects, and are quick to respond to any requests for support. Your business will have access to professional help with upgrading computers, updating software, as well as the management of any other computing technology.

While we can offer remote assistance for small problems, we can also send a technician to your location to resolve any persistent computing issue you may have.

Contact Us Today

When you are ready for your small business to have 24/7 access to IT services and support without paying hourly fees, consider using a managed services provider who has competitive pricing, friendly service, and professional, knowledgeable technicians.

To learn more about how your business can benefit from having managed IT services in Paradise, contact iTernal Networks to begin building a cost-friendly, customized solution.

Our Managed I.T. Services

Backup & Disaster Recovery

Prepare for disaster before it happens. You insure your company’s physical facilities against disasters like flood and fire, but what about vulnerable IT data? Protect your vital business information from loss due to a natural disaster, system failure, or human error with reliable data recovery and backup options from iTernal Networks.

iTernal Networks’ complete backup and data recovery packages include:

• Easy accessibility to your data backups through our dedicated servers

• Automatic backup of your company data throughout the day, every day

• Unlimited local devices can be backed up to a single BDR appliance

• Virtual Test Bed for evaluating updates, upgrades, and new software installations with no threat to your existing environment. See the benefits of a virtual testbed

• Redundant backups in three locations: local server or workstation, local BDR appliance, and Bi-coastal off-site data centers

• Automatic snapshots of backups are taken to ensure backups were successful and can be booted

• Granular and Exchange recovery options

• AES 256 and SSL Key-based encryption

• Offsite backups are stored in SAS70 Type II data centers (most secure rating possible)

• An offsite copy of your IT infrastructure can be used as a spare within minutes in the event of a system failure at your location

• Disaster Recovery Backup solutions from 250 GB up to 40 TB available

• Smaller file based backup solutions also available

Network & Security

Whether you have a unique request for networking and security or simply need a standard network solution, iTernal Networks can help. Our team of qualified IT specialists provides network installation, monitoring and management services to businesses throughout the Las Vegas area.

• Installation – We design and install advanced wired and wireless network solutions from SonicWALL, Meraki, Cisco, and D-Link. Our networking equipment offers many advanced features, such as layer 7 traffic shaping to ensure that critical business systems are prioritized on the network.

• Monitoring – We will monitor your IT infrastructure through a process of observation and supervision of PC’s and servers, storage devices and the applications that run on them.

• Management – We ensure that your system stays both online and secure through experienced management of your network.

Your network and security needs may require just installation or monitoring or the full range of services. However you want to handle technology, iTernal Networks networking and security services will fit. Call or email our experienced team at iTernal Networks now to find answers to your networking questions.

Outsourced IT

As technology continues to evolve rapidly, keeping pace with it has become costly and time consuming. Strategically deploy your resources and focus your efforts on your business critical operations, and outsourcing the underlying technology that supports your business operations to iTernal Networks..

By outsourcing your IT to iTernal Networks you get an entire team dedicated to your IT Systems.

We aid forward-thinking companies remain abreast of the latest technology, improve efficiency, mitigate risks, improve work process, and cut costs by assuming business and technology functions.

With an in-house IT employee your business has limited resources and experience. In-house employees have limited experience dealing with different and emerging technologies, get sick, take vacations, and cannot be available 24/7.

Available 24/7

iTernal Networks offers an entire team of IT professionals with industry certifications and experience in more areas than any one employee can possibly maintain. With us you can have access to our technical support and team of technicians 24/7/365. We ensure that you are always covered.

We let businesses outsource their IT needs and non-core work.

In most cases our outsourced IT solutions are more cost effective and more efficient than an in-house IT employee. With iTernal Networks’ outsourced IT solutions, we can ensure that your business has access to the latest and best technology for your IT infrastructure by leveraging our network of partnership relations with the industry’s leading vendors.

iTernal Networks brings the power of enterprise level management software to small businesses, which otherwise would become too costly to operate and maintain in-house. We utilize enterprise-level system monitoring and management software to ensure that systems are operating at peak performance and that system maintenance is performed on routine schedules.

Help Desk & NOC

Providing exceptional IT support is crucial for maintaining a productive workforce. This demands a well-oiled process driven Help Desk and NOC function. However, building and maintaining in-house help desks and Network Operation Centers (NOC) can become a costly endeavor. Improve profitability and scalability with iTernal Network’s outsourced NOC and Help Desk solution.

| Respond | Resolve | Remediate |

We employ the best-in-class talent, and have invested in the latest technologies to manage your IT environment, allowing businesses to easily white label our service.

Respond — Our managed workplace continuously monitors business functions, immediately alerting the NOC technicians when the need arises. Issues are only escalated for consideration and action once the root cause has been thoroughly analyzed.

Remediate and Resolve — Once an escalation is received, we immediately, efficiently, and effectively remediate it, including performing any patch management, giving you total peace of mind.

| Streamlined | Flexible | Scalable |

We offer technical expertise tailored to your unique business needs at a fraction of the cost of full time hiring.

We deliver dedicated, 24/7 support to our clients. Now you can completely remain focused on your core business operations, leaving the monitoring, diagnosis, patching, and reporting to our experts.

Easily scale your NOC and Help Desk needs. Simply inform us and we will immediately scale our services to meet your business needs.

Print Management

Boost productivity, save costs, improve document security, and gain visibility and control of your printing with managed print.

The cost of managing a single printer, the supporting infrastructure and staff, and its output, and the time resources needed to maintain and optimize it can become problematic. Managing a business printing network with multiple nodes is a challenge.

iTernal Networks Understands the Printing Management Challenge

We understand the complexity of in-house print network, including:

• Printed Pages —The number of pages produced by production print operations and employees.

• Diverse Devices —Print networks can comprise of high-volume and multi-purpose printers, scanners, fax machines, copiers, and scanners among others.

• Supplies Provision — Toner, ink, paper, and other print consumables and supplies

• Print Support — Printing device maintenance, change and move requests, technical services, and support from IT help desk among others

Our managed print solutions are committed to significantly reducing the print costs of our clients.

We are committed to doing more than overseeing your printers. Our print management solutions offer:

• Full audit of Network Print devices — A systematic, up-front audit and profiling of all the printing and supporting devices working on the network, and their dependencies.

• Monitor print environment — we continuously monitor the network and initiate consistent process improvements that save costs in upgrades, maintenance, and functionality, and improve efficiency.

• Remote device monitoring — we monitor, manage, and optimize every node in the entire network.

• Print habit tracking and analysis — We perform an up-front economy audit, a thorough assessment to analyze your existing print infrastructure, identifying hidden costs being absorbed by your organization, your suppliers base, and order history to develop a more effective procurement model.

• Isolation of IT issues — we proactively identify potential printing problems. To mitigate downtime, we isolate and quarantine them from the network, resolving potential threats and problems without affecting office productivity.

• Cost and Yield Analysis — we perform aggregate yield percentage analysis and total print cost analysis to create a holistic picture of financial spending. This allows us to develop cost reduction strategies.

• Print Cost Reduction Strategies — develop a roadmap for streamlining the printing process, and reducing printing devices and supplies, energy consumption, and paper footprint.

• Fulfillment High Quality Imaging Supplies — we develop streamlined supply chains from your existing supplier network as well as leverage our network of vendors to make high quality imaging supplies available at a moment’s notice.

• Contracted onsite maintenance and repair — we deploy the best-in-class technical talent for performing rapid response maintenance and repair functions on site. This minimizes the downtime of the printing devices, increases efficiency, and empowers businesses with the ability to flexibly scale teams.

The management of just one printer can bring headaches when it needs toner or ink. Multiply that problem by the number of printers in your small or medium-sized business and that problem is only magnified.

We free up time so that your business can focus on core mission, leaving the management of your print to us.

iTernal Network print management solutions ensure a more streamlined procurement process — one that leverages a defined print strategy with lower cost logistics, accountable and transparent ordering procedures, and reduced printing and professional spend.

Contact us for further information!

Mobile Device Management

The proliferation of mobile devices in the enterprise has raised new and complex mobility management challenges.

Increasing variations in device platforms, models, and operating system versions have compounded device management challenges, making access to corporate resources from mobile devices the biggest threat to corporate IT security.

iTernal Network offers robust enterprise mobile device management (MDM) services.

Our MDM solutions offer total control over mobile content management (MCM) and mobile application management (MAM) for tablets and smartphones.

We can aid your business deploy flexible and scalable employee mobility policies such as BYOD (Bring Your Own Device) and COPE (Corporate Owned, Personally Enabled) while outsourcing all the risk, management, maintenance, and upgrade responsibilities.

Our solution enables you to securely enroll, configure, and update a diverse fleet of devices quickly and over-the-air.

iTernal Networks MDM supports Windows Phone, Windows Mobile, BlackBerry, Mac OS, Apple iOS, and Android, among other platforms, and seamlessly manages them form a single console.

Unique Mobility Management Solutions — Tailor Made for your Business Needs

We create unique solutions tailor-made to address your business needs. Every iTernal Networks MDM is customized to offer the required level system integration, usability, management, and support. Privacy and data security tools are always intrinsic to our solutions and systematically protect the whole network.

We guarantee:

Customized set of features and system capabilities

Our solutions offer only those capabilities and features that are needed to support your organizational mobility needs and goals. All our solutions are geared towards increasing productivity, simplifying usability, and efficiently connecting devices and managing data.

High usability and reduced management overhead

Our MDM is highly intuitive and simple to use. This reduces the learning curve for your employees and clients, and also reduces the time and effort needed to manage devices (normal and rogue) functional or present across the environment.

Data Security and privacy across the network

Your data security is our topmost priority. Our MDM services deploy state-of-the-art software and hardware solutions to create impenetrable data silos. Access to your data is always encrypted preventing access from unauthorized devices and sources.

A flexible, competitive, and scalable pricing model

We believe in delivering flexible solutions, one that can grow with your business. Our MDM solutions are highly scalable, allowing you to add or remove features in accordance with changing market dynamics and business realities. This is automatically translated into scalable pricing. We charge you only for what you need.

Contact us to discuss your needs and quote.

We offer packaged and custom desktop virtualization services:

Our VDI Solutions

Plan, deploy, and run on any budget. Then scale!

We make desktop virtualization easier than ever. We offer a robust set of end-to-end cloud desktop services and solutions that are simple to implement, secure to use, flexible to scaling, manageable, and creates a reliable environment for completing all your business critical tasks.

Custom Solutions

We are committed to facilitating IT success. We will perform a thorough assessment of your business requirements and needs before leveraging our technology partners to implement environments tailor-made to optimally serve your business needs.

Contact us to further discuss your business needs, our services, or to get a quote!

Hosted Email

You manage your business, and we’ll manage your email

Cloud email hosting separates your business from problems related to monitoring, managing, troubleshooting, maintaining, and upgrading hardware and software. Cloud secures business applications and data across a global network of data centers that continuously cache data, increasing data availability, business mobility, flexibility, and mitigating data risks, and reducing IT costs.

Businesses are shifting to hosted email solutions for various reasons: older servers, end of service hardware, aging IT infrastructure, limited IT budget, rising IT costs, risk averseness, and more.

What’s your reason?

Because iTernal Networks can help.

We offer robust cloud based email hosting solutions that deliver results at affordable rates. Our solutions are backed by a team of email experts committed to ensuring that your emails receive premium data security and spam protection, enjoys 99.9999% uptime, and can access our dedicated support 24/7 anytime of the year!

Save overhead and capital, leverage the ability to scale as you grow, and pay only for the service you need now — at the moment.

Our Email Hosting Services

We are committed to letting our clients solely focus on their business, while our team maintains, manages, and secures your business communications. Easily collaborate and maintain business data, share contact and appointments, and maintain a seamless flow of business critical information without responsibility for maintenance, repair, or upgrades for hardware and software.

Our solution promises a dedicated webmail with outlook compatibility, includes virus and spam protection, supports SMTP, IMAP/POP3, and mobile email access among other services.

Our services are perfect choice for meeting the demands of small to medium business and enterprises. All our solutions are tailor-made to fit the needs of our clients. Our mailboxes allow teams to easily shared tasks, emails, calendar tasks, address books, and folders, among other things.

Dedicated but flexible Storage Space for each mailbox!

Our email solutions dedicate a fixed amount of disk space for every hosted mailbox giving AND the option for individual mailboxes to choose the amount of space they need for their email. This allows you to create custom hosted solutions and packages tailor-made for the unique needs of your organization.

• Our private, secure system protects you from unsolicited advertising.

• Check your email, tasks, calendar and contacts from anywhere, anytime.

• Deployed in secure and reliable datacenters to maintain high levels of availability.

• Easily Managed. Even your non-technical personnel can quickly add or delete users.

iTernal Networks Guarantee

Mobility Untold — Web, Mobile, and Outlook

Business and employee mobility is crucial for market competitiveness of a business. iTernal Networks’ email services offer this mobility. Our services are responsive and can easily be accessed through mobile, web, and outlook — from anywhere on the planet!

Bank Level Security — No to Ads, Spam, or Virus

Collaborate with a peace of mind. We deploy premium anti-virus and anti-spam protections to ensure that business can forget about spam and viruses. We are committed to keeping your emails private, and therefore have a strict ad-free policy.

Available for You— 24/7, Every Year

We offer technical support and customer help 24/7. You can contact our experts via chat, phone, or ticket and we shall respond quickly!

Cloud Servers

Flexibly Scale Your IT Infrastructure. Leverage the Power of iTernal Networks Cloud Servers!

Robust | Scalable | Flexible

Cloud is a disruptive technology. It offers on-demand computing power from anywhere on the globe. By moving to the cloud, your business data is securely distributed across a network of data centers. This separates business continuity from geographic confines, increases mobility, mitigates downtimes, and removes all risks of data loss.

iTernal Networks Cloud Servers offers powerful computing platforms with a flexible and low cost pricing model. You can easily scale (expand and reduce) your server usage to immediately meet business needs, and pay only for the service you are currently signed up for.

Our Cloud Servers guarantee:

• Client centric service — Sign up and cancel at will and increase/decrease cloud storage and computing power with a single call!

• Usage Based Billing — No fixed packages. Get charged only for the service you have used each month.

• Zero Downtime — We employ a robust and distributed content delivery network (CDN) that securely caches your data across multiple data centers. It will take a total apocalypse to bring business discontinuity to your data!

• Globalized Mobility — Access your data from anywhere on the globe. Our distributed network of data centers ensure that your data is always secure and accessible by your authorized personnel from anywhere on the planet with just a browser!

• Scalability — Our service grows with your business. No matter how extensively or explosively you decide to scale your IT infrastructure, we can match the speed — almost instantly!

Cloud Hosting

| Super Scalable | Fully Managed | Flexible |

Our cloud hosting service is super scalable, fully managed, and offer you the flexibility of building your apps and website using the platform of your choosing.

• Super Scalability — Manage your seasonal traffic variations and usability demands by easily scaling with our cloud servers without slowing down your business process, and a guaranteed 99.9% uptime!

• Fully Managed — We let you focus only on your core and business critical operations while we do the leg work. We handle every infrastructure detail, ranging from server administration, version control, OS patching, maintenance and upgrades, and continuous threat monitoring and removal.

• Flexible — Choose your platform. Whether it is .Net, PHP, WordPress, Drupal, Joomla or some other proprietary platform, we have your back. Deploy whatever is in the best interest of your business and let us guarantee total uptime.

Contact us to discuss business needs, for further information, or to receive a quote!

Network Security Audit

Secure the Transformation of Your Network

| Assess | Readjust | Grow |

As businesses across the globe grow, they experience two important changes:

1. As organizations grow and transform to meet the changing realities of the market and respond to changing consumer behavior and dynamics of the competition, they inadvertently become more dependent on their IT infrastructure.

2. As organizations expand their IT network with technology upgrades and automation, security loopholes appear (and go undetected) when new technologies and business processes are integrated with existing ones.

However, most businesses consider the expansion of their IT network as a linear process, in line with their business growth. This can induce network wide inefficiencies and leave gaping security loopholes in the infrastructure.

Security is a critical factor in determining the level of network readiness to further change and growth. A Network Security Audit is a vital component of network maintenance and repair. It gathers, analyzes, and presents data in answer to the question:

How much do you understand the impact of your networks transformation?

How has your decisions to affect virtualization, integration of bandwidth hungry technologies, proliferation of mobile devices and incorporation of employee/customer mobility, and increased volume of data affected your network utilization?

Only a robust security network audit can assess that and give you the insights needed to make more informed decisions about securing your network.

Our Network Security Audit Service

We identify security lapses before they impact end-users, business processes, and applications

We offer cost-effective network security audits. Our audit gives you a simplified picture of your network, effectively showing bottlenecks and actionable recommendations for securely and cost-effectively expanding your network.

We employ a five-tier audit:

1. Survey, Analysis, and Information Gathering

2. Scanning and Assessment of Network Vulnerabilities

3. Testing and Assessment of Penetration

4. Verification of Vulnerabilities and Penetration

5. Vulnerability Analysis

As a result, we are able to map and assess all of the following:

• Network resources

• Network’s bandwidth utilization

• Different strengths and weaknesses of processes

• Nodal analysis and technology streamlining

• Existing upgrade and patch management

This brings to light the complete lifecycle and interconnectedness of all software and hardware deployed on your network. This allows our experts to perform a thorough analysis of the network and create an inventory report. All the assessments and existing bottleneck and recommended course of action are also summarized for ease of communication.

We are committed to offering the most robust security audits, ones that significantly expand your perspectives about network security and interconnectedness. Our security audit will aid you better understand how your IT hardware and software are working together, or against each other.

Contact us for further information about our processes and to book your appointment!

Cloud Migration

A Commitment to Simplifying Your Move

Organizations migrating to hosted environments face a plethora of problems—ranging from security threats, loss of data, malfunctioning databases, environmental inefficiencies, downtime for business critical operations, loss of business continuity, and more.

SaaS, PaaS, and IaaS — Our migration service supports all models!

iTernal Network offers a dedicated team of cloud migration specialists who have the experience and the expertise in aiding your business migrate virtual and dedicated environments, databases, applications, servers, and email from cloud.

Private, Public, and Hybrid — we support all infrastructures!

We understand that for many organizations, the toughest question is not whether to migrate to the cloud, but HOW to migrate to the cloud?

iTernal Network is committed to delivering resources and services to make migration fast, secure, efficient, and seamlessly non-disruptive.