Privacy Policy

Update date : April 12 , 2023

1. In general

We process your personal data when you use our apps ("Maid", "we", "us", "our" or the "App") and in conjunction with the Apps .

In this privacy policy ( " Maid ") , we would like to provide you with information about the nature, scope and purpose of our data collection and use and give you insight into the processing of your personal data.

2.Controller

controller. The controller of data processing is Maid . You can contact us by email at the email address below.

Data Protection Officer. Our Data Protection Officer can be contacted via email address. If you have any questions regarding the processing of your personal data, please feel free to contact him/her.

3. Collection and processing

This Privacy Policy applies to the websites, applications and other services we operate. We process personal data that you provide to us as a user of our Products, for example by using our Products, and personal data that users provide to us ("Data").

We can't help you make meaningful connections without some data about you, such as basic profile details and the type of people you want to meet. We also collect information generated when you use our Services, such as access logs, and information from third parties, such as when you access our Services through a social media account. If you want to know more, we have more details below.

Data you give us

You choose to provide us with certain information when using our Services. This includes:

registration message

Required Information: You must provide us with certain information in order to register with us:

email address

gender

Optional information: Some information is optional during registration and can be added or removed later, such as pictures. You can allow us to access your camera or album.

Payment and Subscription Information

We use payment providers (e.g. Apple, Google) to process payments. When you subscribe to a paid service or purchase directly from us, you will provide information to our payment service provider or to us, such as your debit or credit card number or other financial information. Although we do not store any credit card information ourselves, we store the payment ID number provided by the corresponding provider that can be assigned to a person, as well as your subscription period, price, currency, VAT (based on country information) and Payment provider.

As part of operating the Service, we process your chats with other users and the content you post.

When you choose to participate in one of our promotions, events or contests, we collect the information you used to register or participate. If you win, we collect financial information to reward you.

If you contact our customer service team, we collect the information you provide to us during the interaction. We monitor or record these interactions for training purposes and to ensure high quality service.

When you participate in surveys or focus groups, you provide us with your insights about our products and services, responses to our questions and recommendations.

Data from other people

In addition to the information you provide to us directly, we also receive information about you from others, including:

Sign up via social media. You can use a social media login (such as Facebook login) to create and log in to your account. We will receive your first and last name, email address, gender and profile picture.

Other partners. We may receive information about you from partners, for example, where Maid advertising is published on the partners' websites and platforms (in which case they may pass on details of the success of the campaign).

other users. Other users may provide information about you when using our Services. For example, we may collect information about you from other users if they contact us about you.

Data collected when you use our services

When you use our Services, we collect information about which features you use, how you use them, and the device you use to access our Services. See below for more details:

Usage Information. We collect information about your activity on our Services, such as how you use them (for example, the date and time you log in, the features you have been using, searches, clicks and pages shown to you, referring web addresses) and how you How you interact with other users (e.g., the users you connect to and interact with, the times and dates you exchange, the number of messages you send and receive).

Device Information. We collect information from the devices you use to access our services, including:

Hardware and software information, such as IP address, device ID and type, specific device and application settings and characteristics, application crashes, advertising IDs (such as Google's AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device settings), browser type, version and language, operating system, time zone, cookie-related identifiers or other technologies that may uniquely identify your device or browser (for example, IMEI/UDID and MAC address );

Information about your wireless and mobile network connections, such as your service provider and signal strength;

Information about device sensors such as accelerometer, gyroscope, and compass.

Other information with your consent. If you give us your permission, we may collect your precise geographic location (latitude and longitude) in a variety of ways, depending on the service and device you are using, including GPS, Bluetooth or Wi-Fi connections. Your geolocation may be collected in the background even if you are not using the Services if the permission you have given us expressly permits such collection. If you object to our collection of your geolocation, we will not collect it. Likewise, we may collect photos and videos from you if you agree (for example, if you want to post photos, videos or streams on the Service).

This website uses "cookies" - small text files that are placed on your computer, mobile device and/or stored by your browser. The basis for the processing of data via cookies is our legitimate interests. We use, and may allow others to use, cookies and similar technologies (e.g., web beacons, pixels) to identify you and/or your device.

4.Purpose

We use your data to provide our services and help you stay safe.

Operating products

Create and manage your account

Provide you with customer support and respond to your requests

Complete your transaction

Communicate with you about our services, including order management and billing

Connect with other users. Analyze your profile, service activity and preferences to recommend meaningful connections to you and recommend you to others

Business needs

performance. Monitor, analyze and improve the use of our products, and protect the safety or integrity of our products.

Research and Development. Conduct research to further develop new features and provide you with a better, more intuitive and personalized experience

Quotation. Administer sweepstakes, contests, discounts or other offers

advertise. Use the following data, either individually or combined, to target and measure advertising effectiveness for registered users and visitors:

gender;

age;

language;

Activity data (purchases, usage)

Director General of Marketing.

Push message marketing: We will send you marketing push messages.

NOTICE REGARDING COMMERCIAL EMAILS: Members consent to receive commercial emails from Company and acknowledge and agree that Company may use their email address and other personal information to initiate commercial emails.

Retargeting: You may see marketing messages on the platforms listed below. In addition, marketing messages on these platforms can also be seen by other users with similar characteristics to you on these platforms (i.e. Facebook Lookalike audiences). You can opt out at any time through our customer support. It may take several days after opting out until you are removed from all audiences.

(List of other platforms: Facebook, Instagram, Google, Twitter , etc. )

Compliance and Enforcement

law enforcement.

Address ongoing or alleged misconduct on and off the platform

Conduct data analysis to better understand and design countermeasures against these activities

Retain data related to fraudulent activity to prevent recurrence

Compliance.

Comply with our obligations and comply with all applicable laws and regulations.

Children's privacy

We are committed to protecting children's privacy. This website is not intended for children, and we do not knowingly or knowingly collect personal or other information about individuals under the age of 18, let alone children under the age of 13. If you become aware of anyone under the age of 18 using this Website, please contact us using the contact information above and we will take the necessary steps to delete any such information and/or block that individual from accessing the Website.

5. Sharing of personal data

with other users

When you voluntarily disclose information on the Services, including your public profile, you share information with other users. Please be careful with your information and make sure that what you share is content that you can view publicly, because once you share information, neither you nor we can control what others do with your information.

If you choose to limit the audience of all or part of your profile or certain content or information about you, it will be visible based on your settings.

with our service providers and partners

We share your information with others who help us provide and improve our products (such as maintenance, analysis, auditing, payments, fraud detection, marketing and development). The service providers will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use processors such as Appsflyer, Google, Facebook, Amazon Web Services, Inc. or Zendesk, Inc.

For corporate transactions

We may transfer your data if we are involved in a merger, sale, acquisition, divestiture, reorganization, reorganization, dissolution, bankruptcy or other change of ownership or control, in whole or in part.

when required by law

We may disclose your data where reasonably necessary to: (i) comply with legal process, such as a court order, subpoena or search warrant, government/law enforcement investigation or other legal request; (ii) assist in the prevention or detection of a crime (in which case in each case subject to applicable law); or (iii) protect the safety of any person.

Enforce legal rights

We may also share data: (i) if disclosure would mitigate our liability in actual or threatened litigation; (ii) where necessary to protect our legal rights and the legal rights of our users, business partners or other interested parties; (iii) To enforce our agreements with you; and (iv) investigate, prevent, or take other action regarding illegal activities, suspected fraud, or other misconduct.

With your consent or at your request

We may ask for your consent to share your data with third parties. In any case, we will be clear about why we are sharing information.

In any of the above situations, we may use and share non-personal data (i.e. data that does not by itself identify you, such as device information, general demographics, general behavioral data, geolocation in de-identified form), and in hashed form , personal information in a non-human readable form.

We may also share this information with other third parties (especially advertisers) to develop and deliver targeted advertisements about our products or third-party applications and to analyze and report on the advertisements you see. We may combine this data with other non-personal information collected from other sources or with personal data in hashed, non-human-readable form.

6. How long do we store data

Storage period. We store your data as long as you are a registered user of the product. Otherwise, we only store data where this is legally necessary (due to warranty, restrictions or retention periods) or otherwise required.

Account deletion. If you decide to delete your account, all data we have about you will be deleted, except as follows:

Any details you make public (such as comments on the activity of other registered users, gifts you share, will be anonymized and it will be made clear that such details were provided by the deleted user).

Any data necessary for the fulfillment of contractual obligations of the Product or compliance with statutory retention obligations shall not be deleted, but shall be reduced to the minimum possible extent.

If storage is legally necessary, for example for accounting purposes, a deletion request will not affect the data.

7. What rights do you have?

We want you to take control of your information, so we provide you with the following tools:

Tools and account settings help you access, correct, or delete information you have provided to us that is directly associated with your account on the Service. If you have any questions about these tools and settings, please contact our customer service team for assistance.

Mobile platforms have permission systems for specific types of device data and notifications, such as location services and push notifications. You can change the settings on your device to agree or object to the collection of information or the display of notifications. Of course, some services may lose full functionality if you do this.

delete. You can delete your account by using the corresponding function directly on the Service.

We want you to understand your privacy rights. Here are some key points to remember:

Applicable privacy laws may give you the right to review the personal information we hold about you (depending on the jurisdiction, this may be called a right of access, a right of portability or a right of changes to these terms). If you would like to request a copy of your personal information, please contact our customer service team for assistance.

Update your information. If you believe that the information we hold about you is inaccurate, or that we no longer have the right to use it, and wish to request rectification, deletion or object to its processing, please contact our customer services team.

For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above request.

Please keep in mind that we may deny a request for certain reasons, including whether the request is unlawful or may violate trade secrets or intellectual property rights or the privacy of other users. If you wish to receive information related to another user, such as a copy of any messages you receive from him or her through our Services, the other user must contact our Privacy Officer to provide written consent before the information is released.

In addition, we may be unable to comply with certain requests to object to the processing of personal information, particularly where such requests do not allow us to no longer provide services to you.

uninstall. You can stop all information collection by uninstalling the application using your device's standard uninstallation process. If you uninstall the App from your mobile device, the unique identifier associated with your device will continue to be stored. If you reinstall the App on the same mobile device, we will be able to re-associate this identifier with your previous transactions and activity.

Accountability. In some countries, including the European Union, you have the right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority to which you may lodge a complaint may be your usual place of residence, your place of work or our location.

8. Further important information

We work hard to protect you from unauthorized access or the alteration, disclosure or destruction of your personal information. Like all technology companies, while we take steps to protect your information, we do not promise, and you should not expect, that your personal information will always remain secure.

We regularly monitor our systems to check for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

If we suspect or detect any breach of security, we may suspend your use of all or part of the Services without prior notice. If you believe that your account or information is no longer secure, please notify us immediately through our Customer Service.

9.How to contact us

data protection officer

If we make material changes to this policy, we will notify you by posting the revised Privacy Policy or a notice on our website, or as required by law. You agree to review the Privacy Policy periodically so that you are aware of any modifications. You agree that your continued use of the Service after we post the revised Privacy Policy or provide notice on our website constitutes your acceptance of the revised Privacy Policy. If you do not agree to the terms of the Privacy Policy, you should not use the Service.

contact information

If you have any questions about this Privacy Policy, please contact us via email . Any personally identifiable information provided in connection with an inquiry related to this Privacy Policy will be used only to respond to the inquiry and in accordance with our Privacy Policy.

10. Privacy Policy Changes

Because we're always looking for new and innovative ways to help you make meaningful connections, this policy may change over time. We will notify you before any significant changes take effect so that you have time to review the changes.