Contact us: idealcitylab@hotmail.com
I. System requirements and compatibility
Project Minimum requirements：iOS version iOS 15.0 or later
Device model： iPhone 8 and above
Storage space： Available space ≥ 500MB
Network environment：Local functions do not require network
II. Core function usage guide
2.1 Smart cutout operation process
1. Import pictures
a. Support methods: album selection/camera shooting/file import (PNG/JPG/HEIC)
b. Maximum resolution: 4096×4096 pixels
2. Adjust the selection
a. Gesture operation: pinch to zoom to fine-tune the edge/single finger to smear the correction area
b. Advanced mode: Enable the "Hair Optimization" algorithm
3. Export results
a. Save format: transparent background PNG/JPG (compression quality adjustable)
b. Resolution limit: free version output ≤1080P, supports 4K output
2.2 Cloud Sync Function Description
●Data encryption: AES-256 encrypted transmission is used, and the server retains files for ≤30 days
III. FAQ
3.1 Functional issues
Q1: How to solve the jagged edges of the cutout?
●Confirm that the original image clarity is ≥720P
●Turn on the "Intelligent Anti-Aliasing" switch in the settings
●Use the brush tool to manually correct the edges
Q2: Why is the processing speed slower?
●Close other background applications to release memory
●Reduce processing resolution (Settings → Image quality options)
●Confirm that the device temperature is <45℃ (high temperature will trigger frequency reduction)
3.2 Technical failures
Q3: "Storage failed" prompts when saving pictures
●Check whether the album permissions are enabled (Settings → Privacy → Photos → Read and write permissions)
●Ensure that the remaining storage space on the device is >100MB
●Try to change the output format (such as PNG to JPG)
Q4: What should I do if the application crashes frequently?
1. Upgrade iOS to the latest version
2. Clear app cache (Settings → Storage Management → Clear Temporary Files)
3. Uninstall and re-download from the App Store
IV. Contact Us
4.1 Technical Support Channels
● Priority Processing: [Feedback Portal in the App] (Settings → Help → Submit Questions)
● Email: idealcitylab@hotmail.com (Response Time ≤ 24 hours)