Privacy Policy
collects, uses, and shares your information when you play our mobile game Lucky Palace (the "Game").
By downloading, installing, and playing Lucky Palace, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect information to provide, improve, and personalize your gaming experience. The information we collect can be broadly categorized as follows:
a) Information Collected Automatically:
Device Information: We collect information about the device you use to play the Game, including your device type, operating system, unique device identifiers (such as Advertising ID), and mobile network information.
Gameplay Data: We collect data about your interactions with the Game. This includes:
Your progress in the color-matching "elimination" levels.
Your performance in the "points comparison" mode against the game.
Your coin balance and in-game purchases.
Your participation in daily check-ins and task completion.
Your selected difficulty levels.
Log Data: When you use the Game, we automatically collect log information, which may include your IP address, the time and date of your access, and error or crash reports.<br/><br/>b) Information You Provide Voluntarily:
Support Communications: If you contact us for customer support, we collect the information you provide, such as your email address and the content of your message.<br/>2. How We Use Your Information<br/>We use the collected information for the following purposes:<br/>
To Provide and Maintain the Game: To allow you to play Lucky Palace, save your progress (including levels, coins, and task completion), and ensure the Game functions correctly.
To Personalize Your Experience: To adjust difficulty or provide content recommendations based on your gameplay history.
To Analyze and Improve the Game: To understand how players interact with Lucky Palace, analyze crash reports, and use this data to fix bugs, improve game balance, and develop new features.
For Customer Support: To respond to your requests and provide support when needed.
For Advertising (if applicable): To serve personalized advertisements within the Game. We may use your Advertising ID and gameplay data for this purpose. You can often reset or opt-out of personalized advertising through your device settings.
For Security: To detect, prevent, and address technical issues, fraud, or potential violations of our terms of service.
3. Sharing of Your Information
We do not sell your personal data. We may share your information in the following limited circumstances:
Service Providers: We may share information with third-party vendors who help us operate the Game (e.g., cloud hosting services, analytics providers, and customer support platforms). These partners are contractually obligated to handle your data securely and only for the purposes we specify.
Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request from a governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
4. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Game. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Children's Privacy
Lucky Palace is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
6. Your Rights and Choices
Depending on your region, you may have certain rights regarding your personal information. You can often control the collection of data through your device settings:
Advertising ID: You can reset your Advertising ID or opt-out of interest-based ads through the privacy settings on your mobile device (e.g., on iOS via "Limit Ad Tracking" and on Android via "Opt out of Ads Personalization").
Push Notifications: You can manage push notifications for the Game through your device settings.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
8. Security<br/>We take reasonable administrative, physical, and electronic measures designed to protect your information from unauthorized access or loss. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:<br/> rippertechsdn@gmail.com