MAGIC BROOM & CLOTH SERVICES LIMITED ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide while using our mobile application ("App"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.
By downloading, accessing, or using this App, you agree to the terms outlined in this Privacy Policy.
We may collect information that you voluntarily provide when using our services, including:
Full Name
Phone Number
Email Address
Service Address
Preferred Service Date and Time
Details about the requested cleaning service
Additional notes or information submitted through forms
We do not collect or store:
Credit card information
Banking information
Government-issued identification numbers
Passwords
Sensitive personal information
The information collected may be used to:
Process and manage cleaning service requests
Contact you regarding appointments and bookings
Respond to inquiries and customer support requests
Improve our services and user experience
Maintain business records and service history
Comply with legal obligations
We only use your information for legitimate business purposes related to providing our services.
Where applicable, we process personal information under one or more of the following legal bases:
Your consent
Performance of a contract or service request
Compliance with legal obligations
Legitimate business interests
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no method of electronic storage or internet transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
We may disclose information only:
To comply with applicable laws or legal obligations
To protect our legal rights
To respond to lawful requests from public authorities
To service providers assisting with business operations when necessary
Any third-party service providers are required to maintain appropriate confidentiality and security measures.
The App may utilize third-party services necessary for operation and distribution, including:
Google Play Services
Android System Services
Firebase Services (if implemented)
These providers may collect certain technical information in accordance with their own privacy policies.
We encourage users to review Google's privacy practices for additional information.
We retain personal information only for as long as necessary to:
Provide requested services
Fulfill legal obligations
Resolve disputes
Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized where reasonably possible.
This App is intended for general audiences and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we will take reasonable steps to delete such information promptly.
Depending on applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain processing activities
Withdraw consent where consent is the basis of processing
Requests may be submitted using the contact information provided below.
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted within the App and reflected by updating the Effective Date above. Continued use of the App following any changes constitutes acceptance of the updated Privacy Policy.
MAGIC BROOM & CLOTH SERVICES LIMITED
Company Number: 16774074
Registered Office:
Cotton Court, Church Street
Preston
England PR1 3BY
12. Disclaimer
This App is designed to provide information about cleaning services and allow users to submit service requests.
The App does not process payments, store financial information, or provide financial services.
All service requests submitted through the App are subject to review, confirmation, and availability.