Waiting to use your new Macy’s card? Learn how activation works here, then complete it on the official Macy’s page.
To activate a Macy’s card, open the official macys.com/activate page, enter your card number and the other details it asks for, then confirm. You can also activate by phone using the number on the sticker attached to your new card.
Keep your new Macy’s card and the sticker or letter it came with in front of you.
Open the official Macy’s activation page in your browser.
Enter your card number exactly as shown on the front of the card.
Fill in the identity details the page asks for.
Review what you entered and submit it.
Wait for the message that confirms your card is active.
Sign the back of the card and set up online access to manage your account.
Type the web address yourself or use the official app, so you don’t land on a fake page.
Never share your password, full card number, or one-time code with anyone who contacts you first.
A Macy’s card is usually a store card, so it may work only at Macy’s unless your letter says otherwise.
Once active, create an online account to view your balance and make payments on time.
Card number not accepted: Re-check each digit and make sure you are using the new card, not an old one.
Page not loading: Try another browser, clear your cache, or try again from your phone.
Activation keeps failing: Stop after a few tries and call the number on the sticker or the back of the card.
Q.1 Can I use my card before activating it?
No, a new card usually can’t be used for purchases until activation is complete.
Q.2 Can I activate by phone instead?
Yes, the number on the sticker on your new card lets you activate over the phone.
Q.3 Do I need to activate a replacement card?
Yes, a replacement card usually needs to be activated before you can use it.