Privacy Policy for Mabrook Telecoms
Effective Date: 20th October, 2021
1. Introduction
Welcome to Mabrook Telecoms! Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our services, you agree to the terms outlined in this policy.
2. Information We Collect
- Personal Information: We collect personal details such as your name, email address, phone number, and government verification documents (for KYC purposes).
- *Device Information:* We also collect non-personal data such as device information, which helps us analyze user interactions and improve the functionality of our app.
3. How We Use Your Information
- We use the personal information collected to manage your account, process your transactions, and improve your user experience on our platform.
- We may also use your information for app analytics to understand usage patterns and enhance our services.
- *Note:* We do not share your personal information with third parties for marketing or any other purposes.
4. Data Storage and Security
- All data is stored securely on cloud storage solutions, and we implement industry-standard encryption and security measures to protect your information.
- We take all necessary precautions to safeguard your data, including restricting access to authorized personnel only.
5. Third-Party Services
- We use third-party payment services to facilitate transactions. However, no personal data is shared with these services.
- We do not share your data with governmental agencies or law enforcement unless required by law.
6. User Rights
- You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us directly.
- You can also opt out of receiving non-essential communications from Mabrook Telecoms by adjusting your preferences in your account settings.
7. Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to collect data that helps us improve your experience on our platform.
- You can control the use of cookies through your browser settings, but please note that disabling cookies may impact your experience on our site.
8. International Data Transfers
- Mabrook Telecoms may transfer your data outside of Nigeria, including to countries that may not have the same data protection laws. However, we ensure that any such transfer is compliant with applicable privacy laws.
9. Children’s Privacy
- We are committed to protecting the privacy of minors. If we discover that personal information of users under a certain age is being processed without appropriate consent, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be communicated to users via a user-wide notification, and the updated policy will be effective upon posting on our website.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
- Email: mabrooktelecoms2020@gmail.com
- Phone: 09041675539
- Website: https://mabrooktelecoms.com