Thank you for choosing Luminara VPN (hereinafter referred to as "we"). We are committed to protecting your privacy and data security to the highest standards. Please read this privacy agreement carefully before using this application to understand how we handle and protect your information.
1. Information Collection
Luminara VPN implements a strict zero-logging policy and does not collect any personally identifiable information. Since there is no login or subscription system, the following is the minimum amount of data we collect:
Application performance data: We may collect anonymous connection status, application crash reports, and server usage. This data is only used to improve the stability of the service and improve the user experience.
Diagnostic information: We will collect anonymous diagnostic data related to network connection for technical support and troubleshooting only when the user actively chooses to share.
2. Information Use
The information we collect is only used for:
Service optimization: Analyze application performance and server connection to ensure the best user experience.
Troubleshooting: Solve application problems or improve service quality through anonymous technical reports.
3. Information Sharing
Luminara VPN will not sell, rent or share any of your personal data with third parties. The only exceptions include:
Legal Compliance: We may be forced to disclose some information if required by law or government, but we promise to minimize the data provided within the legal scope.
4. Data Security
Luminara VPN uses advanced encryption technology to ensure that your data is protected when using VPN services. All transmitted data is encrypted to ensure that no unauthorized visitors can intercept or view it.
5. Data Retention
Since we do not collect user activity logs and personal data, there is no need to store data for a long time. Any temporary diagnostic information is deleted after use to ensure user privacy.
6. Minor Users
Luminara VPN serves adult users and we do not intentionally collect personal data from users under the age of 18. If we find that we have collected information from minors, we will delete it immediately.
7. Your Rights
Although we do not store personal data, you can still contact us at any time to understand how anonymous data is handled. We support users to exercise their right to know and will try our best to respond to your privacy-related questions.
8. Agreement Updates
We reserve the right to update this privacy agreement at any time. After the agreement is updated, we will remind users through in-app notifications. You can choose to continue using the service or uninstall the app. If you continue to use Luminara VPN, you will be deemed to have agreed to the latest privacy policy.
9. Contact Information
If you have any questions about this privacy agreement or need more information, please contact us through the following methods:
Luminara VPN Customer Support
Email: apphub911@gmail.com