Effective Date: May 26, 2026
Welcome to Lucky Box. We respect your privacy and are committed to protecting the information of all users who play our game or use our related services. This Privacy Policy explains what information may be collected, how it is used, and the choices available to you.
If you have any questions regarding this Privacy Policy, please contact us at: ngxuanluongopa@gmail.com
1. Introduction
Lucky Box is an entertainment mobile game designed for casual gameplay purposes only.
Lucky Box does not offer real-money gambling, cash rewards, or any opportunity to win real money or real-world prizes.
All coins, rewards, points, or virtual items inside the game are fictional and used solely for entertainment within the app.
By using Lucky Box, you agree to the practices described in this Privacy Policy.
2. Information We Collect
When you use our application, certain information may be collected automatically to help improve game performance and user experience.
Automatically Collected Information
This may include:
Device model and operating system
Language settings
App version
IP address
Advertising identifiers
Gameplay statistics and usage information
Crash reports and diagnostics
This information is generally non-personal and is used to maintain and improve the app.
Information You Voluntarily Provide
We may collect information you voluntarily send to us, such as:
Email address
Messages sent to customer support
Feedback or bug reports
We only use this information to respond to your requests and provide support.
3. Advertising and Analytics
Lucky Box may use third-party advertising and analytics services to support the app and improve user experience.
These partners may collect limited device-related information such as advertising IDs, IP address, or app interaction data.
Possible third-party services may include:
Google AdMob
Google AdMob Privacy Policy
Unity Ads
Unity Privacy Policy
Firebase Analytics
Firebase Privacy Information
These services may use cookies, SDKs, or similar technologies to provide analytics and advertisements.
We do not use collected information to personally identify users.
4. Children's Privacy
We care about children's privacy and aim to comply with applicable privacy laws including COPPA and GDPR requirements.
Lucky Box is not intended to knowingly collect personal information from children under the age required by local law.
If we discover that personal information from a child has been collected unintentionally, we will delete it promptly.
Parents or guardians who believe their child has provided personal information may contact us at:
ngxuanluongopa@gmail.com
5. In-App Purchases
Lucky Box may include optional in-app purchases.
All purchases are processed securely by the platform provider such as:
Google Play
Apple App Store
We do not collect or store your full payment card information.
6. Cookies and Similar Technologies
Our services and third-party partners may use cookies or similar technologies to:
Improve app functionality
Analyze app performance
Provide advertisements
Store user preferences
You may disable certain tracking options through your device settings.
7. Data Security
We use reasonable technical and organizational measures to help protect your information from unauthorized access, misuse, or disclosure.
However, no online service can guarantee complete security.
8. Data Retention
We retain information only as long as reasonably necessary for:
Providing and improving the app
Security and fraud prevention
Legal obligations
Analytics and performance monitoring
When data is no longer required, it may be deleted or anonymized.
9. Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal data, including:
Request access to your data
Request correction or deletion
Object to certain processing activities
Withdraw consent where applicable
To make a request, please contact:
ngxuanluongopa@gmail.com
10. Third-Party Links
The app may contain links to third-party services or websites. We are not responsible for the privacy practices of third parties.
Please review their policies separately before using their services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be reflected by changing the Effective Date at the top of this page. Continued use of Lucky Box after updates means you accept the revised policy.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
Lucky Box Support
Email: ngxuanluongopa@gmail.com