Privacy Policy for LostVR
Effective Date: October 2, 2026
This Privacy Policy explains how LostVR (“LostVR,” “we,” “us,” or “our”) collects, processes, uses, stores, and protects information when you download, access, or play LostVR through Meta Horizon or Meta Quest devices.
By using LostVR, you acknowledge the practices described in this Privacy Policy.
LostVR only processes information reasonably necessary to operate the game, provide multiplayer and platform functionality, maintain player progress, process in-app purchases, provide support, and protect the game and its users.
Depending on the features you use, LostVR may process the following information:
When you use LostVR through Meta Horizon, we may receive or process information made available through Meta's platform services, such as:
A Meta platform user identifier or application-scoped user ID
Display name or username when required for multiplayer or other game features
Information necessary to authenticate your account
Platform entitlement information used to verify that you are authorized to access the game
Information related to Meta platform features that LostVR uses
We do not receive your Meta account password.
LostVR may offer optional in-app purchases.
Purchases made through the Meta Horizon Store are processed using Meta's Platform In-App Purchase system.
LostVR may receive and process information necessary to verify and provide a purchase, including:
Product or item purchased
Purchase or transaction identifier
Purchase status
Entitlement information
Information indicating whether purchased content is owned by your account
LostVR does not receive or store your full credit card number, debit card number, or other complete payment-card information used to make purchases through Meta.
Payment information is processed by Meta according to Meta's own terms and privacy practices.
Purchase information may be retained when necessary to verify ownership of purchased content, restore purchases, prevent fraud, resolve support issues, and comply with applicable legal requirements.
LostVR may process or store gameplay information necessary to operate game features.
This may include information such as:
Player progression
Inventory
Resources
Crafted or acquired items
Purchased virtual items
Player settings
Statistics
Base or world progression
Save information
Other gameplay information necessary for LostVR's features
This information may be associated with an account or platform identifier so progress and purchases can be provided to the correct player.
If you use LostVR's multiplayer features, certain information must be processed to establish and maintain multiplayer sessions.
This may include:
Player or account identifiers
Display names
Multiplayer session information
Room, lobby, or server information
Connection information
Internet Protocol (IP) address when technically necessary for network communication
Player position and gameplay actions while participating in multiplayer sessions
Technical information necessary to synchronize players and game objects
Other players may be able to see information intentionally displayed as part of multiplayer gameplay, such as your display name, character, actions, or other information normally visible during a multiplayer session.
LostVR or service providers used to operate LostVR may process limited technical information necessary to maintain security, diagnose problems, prevent abuse, or provide online features.
This may include:
Device type
Operating system or software version
Application version
Crash or diagnostic information
Network or connection information
IP address where technically necessary
Session information
Error logs
We do not use this information to sell personal information to advertisers.
Information processed by LostVR may be used to:
Operate LostVR
Authenticate players
Provide multiplayer features
Save player progress
Maintain player inventories
Verify game ownership or entitlement
Deliver and restore in-app purchases
Provide customer support
Troubleshoot crashes and technical problems
Maintain game security
Detect cheating, fraud, exploitation, or abuse
Enforce game rules
Improve stability and performance
Comply with applicable legal obligations
LostVR will not use Meta platform user data for purposes that are prohibited by Meta's Developer Data Use Policy.
We do not sell personal information.
Information may be shared with service providers only when reasonably necessary to operate LostVR or provide a feature requested by the player.
This may include:
Meta Platforms Technologies and related Meta services
Multiplayer networking or hosting providers
Cloud save or backend service providers
Crash reporting or technical diagnostic providers
Other infrastructure providers required to operate LostVR
These services may independently process information according to their own privacy policies and terms.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to valid legal processes, investigate fraud or abuse, protect users, or protect the security and integrity of LostVR.
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Some information may be retained for a longer period when necessary for:
Purchase verification
Fraud prevention
Security
Resolving disputes
Legal obligations
Maintaining records of transactions or entitlements
Information that is no longer reasonably required will be deleted or anonymized when appropriate.
Reasonable administrative and technical safeguards are used to help protect information processed by LostVR.
However, no online service, server, network connection, or electronic storage system can be guaranteed to be completely secure.
Players should never provide passwords, payment-card numbers, or other sensitive information to other players.
All LostVR users, regardless of their country or region, may request deletion of personal data that LostVR has collected or stored about them.
To request deletion, email:
jeremypierce1024@yahoo.com
Use the subject line:
LostVR Data Deletion Request
Please include enough information for us to identify the LostVR account associated with the request. This may include your Meta display name or another game/account identifier associated with LostVR.
Do not send your Meta password or payment-card information.
After receiving a valid deletion request, we will identify information associated with the requesting user and delete eligible data within a reasonable period.
There is no fee to request deletion.
Some limited information may need to be retained when required by law or when reasonably necessary for purposes such as fraud prevention, transaction records, resolving disputes, security, or establishing or defending legal claims.
Where information must be retained, it will only be retained for the applicable required or permitted purpose.
Deleting LostVR data may result in the permanent loss of saved progress, inventory, settings, or other game information associated with the account.
Deleting LostVR data does not automatically delete information independently maintained by Meta. Requests regarding information controlled directly by Meta should be submitted through Meta's applicable privacy and account tools.
A request to delete LostVR account data does not necessarily cancel, refund, or reverse a completed Meta Horizon Store transaction.
Purchase and payment records maintained by Meta are controlled according to Meta's own policies.
LostVR may retain limited transaction or entitlement records when reasonably necessary to verify purchases, prevent fraud, comply with legal obligations, or resolve disputes.
LostVR may rely on third-party technology to provide functionality such as:
Account and entitlement verification
Multiplayer networking
Server hosting
Cloud data storage
In-app purchasing
Crash reporting or diagnostics
These providers may process information on our behalf or independently under their respective privacy policies.
We limit our use of these services to functionality reasonably necessary to operate and support LostVR.
Unless otherwise disclosed in an updated version of this Privacy Policy, LostVR does not sell player information for targeted advertising.
If advertising or advertising identifiers are introduced in the future, this Privacy Policy will be updated as required before such information is used.
LostVR may update this Privacy Policy when game features, services, legal requirements, or data practices change.
When changes are made, the Effective Date at the top of this Privacy Policy will be updated.
Players are encouraged to review this Privacy Policy periodically.
Material changes will be disclosed where required by applicable law or platform policy.
For privacy questions, support regarding personal information, or data deletion requests, contact:
LostVR Support
Email: jeremypierce1024@yahoo.com
Data deletion requests may be submitted to the same email address with the subject:
LostVR Data Deletion Request