1. Controller Information
GentleX("we", "us", "our") acts as the data controller for the personal data processed through our Service.
2. Data We Collect & Purpose
We collect data to provide and improve our Service:
- To provide, maintain, and improve our AI services
- To personalize your experience and develop new features
- To communicate with you about service updates and security notices
- To ensure the security and integrity of our platform
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We share it only with:
- Processors: Trusted service providers (e.g., cloud hosting, payment gateways) under strict contractual obligations.
- Legal Authorities: When required to comply with a valid legal request.
4. International Transfers
Your data may be processed outside your home country. We ensure such transfers are protected by Standard Contractual Clauses or other adequacy mechanisms.
5. Data Retention
We retain your personal data only as long as your account is active or as necessary for the purposes stated, and in compliance with legal obligations. You may request deletion at any time.
6. Information Security
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
7. Your Rights
You have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data, as well as the right to data portability. To exercise these rights, contact dhishavar123@gmail.com.
8. Special Provisions
- Sensitive Data: We do not intentionally process special categories of personal data (e.g., health, biometrics). Please refrain from sharing such information.
- Automated Decision-Making: Your interaction data helps personalize responses, but significant decisions are not based solely on automated processing.
- Children's Privacy: Our Service is not intended for individuals under 18. We do not knowingly collect their data.
9. Policy Updates
We may update this policy. Material changes will be communicated via the Service or email.
10.Contact for Help: dhishavar123@gmail.com.