Privacy Policy 

Effective Date: April 12, 2026

LoadRush respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the LoadRush mobile application and services.

By using LoadRush, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect:

• Full name

• Email address

• Phone number

• Profile photo (optional)

• Payment information (processed securely via third-party providers)

b. Driver Information

If you register as a driver, we may collect:

• Driver’s license details

• Vehicle information (type, size, registration)

• Insurance documents

• Identity verification data

c. Location Data

We collect real-time location data to:

• Match customers with nearby drivers

• Provide live tracking of deliveries

• Improve routing and service efficiency

Location data may be collected even when the app is running in the background (with your permission).

d. Usage Data

We may collect:

• App interactions

• Device type and operating system

• IP address

• Log data (crashes, diagnostics)

e. Uploaded Content

• Photos of items for delivery

• Messages between users and drivers

2. How We Use Your Information

We use your information to:

• Provide and operate the LoadRush service

• Connect customers with drivers

• Process payments securely

• Send updates, notifications, and receipts

• Improve app performance and user experience

• Prevent fraud and ensure safety

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.

We may share information with:

a. Service Providers

Trusted third parties that help operate the app, such as:

• Payment processors

• Cloud storage providers

• Mapping and location services

b. Drivers and Customers

Limited information is shared to complete deliveries:

• Customer name and address

• Driver name and vehicle details

c. Legal Requirements

We may disclose information if required by law or to:

• Protect our rights

• Prevent fraud or illegal activity

• Ensure user safety

4. Payments

All payments are processed securely through third-party providers (such as Stripe). LoadRush does not store full credit or debit card details.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption

• Secure servers

• Access controls

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

You may request deletion of your account at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Opt out of certain communications

To exercise these rights, contact us at the email below.

8. Children’s Privacy

LoadRush is not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Third-Party Services

LoadRush may use third-party services (such as maps and payment systems). These services have their own privacy policies, and we encourage you to review them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and updated with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: loadrush26@gmail.com
Company Name: LoadRush