At Philadelphia International Airport (PHL), the United Airlines Philadelphia Office provides a range of passenger assistance services that are essential to the airline's operations. The office helps both domestic and international travelers with reservations, tickets, customer service inquiries, and other travel-related needs. For a smooth journey, the Philadelphia office provides crucial support for booking flights, changing bookings, and handling flight-related issues. Additionally equipped to handle baggage-related issues, such as delayed or missing bags, and assist passengers with other airport procedures is the United Airlines station in Philadelphia. From checking in to managing unforeseen situations, the knowledgeable and amiable staff ensures that clients receive the support they need.
For international travelers, United assists with duty-free shopping. Passengers can shop for tax-free items such as liquor, cosmetics, and perfumes at airports. United provides information on which duty-free shops are available, as well as rules for carrying these items on board.
United Airlines provides information on available currency exchange services at various airports, allowing passengers to exchange money before traveling abroad. Currency exchange desks or ATM services are usually available in major international airports.
United Airlines offers mobile boarding passes to help streamline the boarding process. Passengers can check in and receive their boarding passes directly to their smartphones via the United app, bypassing the need for paper tickets.
United provides clear guidelines on baggage size and weight allowances for checked bags and carry-ons. Customer service assists passengers in ensuring that their luggage complies with these guidelines to avoid extra charges.