Terms Of Use

Last updated: March 20, 2024



Thank you for using Livchat's services.The terms "we", "our" and "our" refer to Livchat that provides the service, including all information, tools and services provided by this website to you, the user. conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


Visit our application and/or purchase from us. By using our services, you agree to be bound by the following terms and conditions. ("Terms of Service", "Terms"), including those additional terms and conditions and policies found, referenced and/or available by hyperlink here. These Terms of Service apply to all users of the Site. Including, but not limited to, browser users, vendors, customers, merchants and/or contributors.


Please read these Terms of Service carefully before accessing or using our application. By accessing or using any part of the application, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this Agreement, you may not access the Site or use any Services. 


1.  Account


Livchat only allows adults at least 18 years or above of age to create an account.We do not knowingly collect or maintain information from children under age 18. If you access or use Livchat by filling unreal age, you and your guardians shall undertake the consequential liabilities of doing so as per the applicable laws and regulations; 

By creating an account and using the Service, you represent and warrant that:

you can form a binding contract with Livchat;

you will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.


2. Modify and Termination


Livchat is always trying to make the Service better. This means that we may add or add certain product features from time to time, as well as remove certain features, but we may not notify you before taking these features.

You may disable your account at any time,and you can delete the account through"Mine Page - Setting - delete account". If Livchat believes that you have violated this Agreement, we may terminate your account at any time without notice. With the above situation, there is no refund if your account is terminated or deleted.



3.Content


Livchat allows users to create, post, transmit, perform, or store messages, text, sound, images, videos, code or other data or materials on the Services (“Content”). You are solely responsible for the Content that you publish or display (hereinafter, "post") on the Service or any material or information that you transmit to other users. By posting any Content to the public areas of the mobile application and website, you hereby grant us the non-exclusive, fully paid, worldwide license to use, reproduce, publicly perform and display such Content on the mobile application and website, including without limitation distributing part or all of the mobile application and website in any media formats and through any media channels.


You represent and warrant that: (i) you own the Content posted by you on the mobile application and website or otherwise have the right to grant the license set forth in this section, and (ii) your Content does not violate the privacy rights, publicity rights, copyright rights, or other intellectual property rights of any person. You agree to pay all royalties and fees owing to any person by reason of any Content you post on the mobile application and website.


Livchat's operation is based on instant messaging and publishing content, Livchat is not responsible for the authenticity, completeness and position of all messages or messages. All messages or content only represent the individual opinions of the publisher or user, not our position. 


You understand and agree that you, not Livchat, is responsible for any information, materials, text, software, music, audio, photos, graphics, video, information or other materials ("Content") and any consequential loss caused from the Content you publish or send to others through Livchat.


You agree that you must assess and bear all the risk before you use any "Content". Therefore, you agree that you cannot rely on information shown on Livchat.


Although Livchat reserves the right to review and remove Content that violates this Agreement, such Content is the sole responsibility of the user who posts it, and Livchat cannot guarantee that all Content will comply with this Agreement.



4. PROHIBITED


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: 

(a) for any unlawful purpose; 

(b) to solicit others to perform or participate in any unlawful acts; 

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; 

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; 

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; 

(f) to submit false or misleading information; 

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; 

(h) to collect or track the personal information of others;

 (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; 

(j) for any obscene or immoral purpose; or 

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


5. Disclaimer


You understand and agree:

• Livchat does not represent or warrant that (A) the Service will be uninterrupted, secure, or error-free, (B) any defects or errors in the Service will be corrected, or (C) any content or information you obtain within or through the App will be accurate.

• Livchat is not responsible for any data loss resulting from any system error or Livchat operation.

• Livchat is not responsible for any content posted, sent or received by you or other users or third parties through the Service.

• Livchat is not responsible for any behavior of any user inside or outside the service.


6. THIRD-PARTY Services


Our services or content may contain materials from third parties. Third-party materials or websites or resources may not apply to Livchat's terms and privacy policy. Livchat is not responsible for the availability (or lack of availability) of such resources or web sites.


Third-party links on the App may direct you to third-party websites that are not affiliated with us. We do not undertake to examine or evaluate their content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.


Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. 


7. User Behaviour


You agree to use caution in all interactions with other users, particularly if you decide to communicate off the Service or meet in person. You agree that you will not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other users.


YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. YOU UNDERSTAND THAT Livchat DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS USERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS. Livchat MAKES NO REPR


8.  INDEMNIFICATION


You agree to indemnify, defend and hold harmless Livchat and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


9. Changes to Terms of Use INDEMNIFICATION


We may make changes to this Agreement and the Services. If you continue to use the Service after the changes take effect, you agree to the revised Agreement, and you agree that this Agreement supersedes any prior agreement and shall govern your entire relationship with Livchat, including but not limited to before you accept this Agreement. events, agreements and actions.