Support - Galactic Prisoner: Burst

Thank you for playing Galactic Prisoner: Burst!
If you encounter any issues, have questions, or need assistance, please contact us using the information below.

Contact Information

• Email: liushifnegyytr@email.com

• Response Time: Within 24 hours on weekdays

Frequently Asked Questions

1. How do I restore my purchases?

Launch the game, go to Settings, and tap Restore Purchases.
Your diamonds and items will be recovered automatically.

2. The game crashes or freezes

• Make sure your device system is up to date

• Restart the game or your device

• If the problem continues, contact us with your device model and system version

3. I did not receive my diamonds after purchase

Please wait a few moments for the purchase to process.
If diamonds are still missing, contact us with your order number or purchase time

4. How is my account created?

Your account is created automatically when you open the game.
No registration or fee is required.

5. Can I transfer my account to another device?

Currently, account transfer is not supported.
Your progress is saved locally on your device.

Feedback & Suggestions

We welcome your feedback and suggestions to help us improve the game experience.
Feel free to contact us at any time.