Privacy Policy
This Privacy Policy ("Policy") outlines how LISA Co. and its affiliated entities ("we", "us", "our", or "Company") collect, use, and share personal information of users of the LISA mobile application ("LISA" or the "App"), this website (the "Site"), and other services provided by the Company (collectively referred to as the "Service"). This Policy also applies to any of our other mobile applications or websites that display this Policy. This Policy does not cover websites that display different statements.
Information We Collect
We gather information about you in several ways:
Information You Provide: We collect the information you directly provide, such as messages when you interact with our artificial intelligences through the App ("Messages"), and your name, email address, phone number, password, social network login credentials, and demographic details.
Aggregated Information: "Aggregate data" refers to information collected about a group or category of features, services, or individuals from which personal identities have been removed. For example, data on how you use a feature may be combined with data on how others use the same feature, without any personal information included in the resulting data.
Information from Others: We may receive information about you from other sources and add it to the information we obtain from the Service. We allow you to access third-party services, like Facebook and Twitter, to import information about your connections on those services so you can connect with them on the Service. These third-party services may also provide us with information from your accounts to enhance your use of the Service; you can adjust your privacy settings on those services directly.
Automatically Collected Information: We automatically log information about you and your computer, such as your operating system type, browser type, language, pages viewed, duration of page visits, access times, IP address, and usage patterns on LISA. We also collect data stored on your phone, like advertiser ID, phone brand and model, default language, login information (via email or Facebook), and approximate location (via IP address).
Cookies: We may use "cookies" to improve our Service. Cookies are small data files stored on your hard drive by a website. They help us understand which parts of our Service people use and enjoy and to count visits to our Service.
Public Content: You can contribute to the Service in various ways intended for public viewing, such as writing reviews, uploading videos and photos, participating in forums, tagging products, filling out your public profile, and voting on others' contributions. We may store and display these contributions ("Public Content") to other users and use them for promotional purposes. Personal information included in your Public Content can be viewed and used by others, and we are not responsible for the information you choose to include in your Public Content.
How We Use Personal Information
We use your personal information for the following purposes:
To operate, maintain, and improve our sites, products, and services.
To analyze your usage of the App to improve its functionality.
To connect you with your friends (when instructed by you).
To provide personalized advertisements, content, and information.
To inform your friends about your activity on LISA.
To monitor and analyze usage and trends.
To respond to comments and questions and provide customer service.
To send confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
To protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.
To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
The legal bases for processing your personal information include obtaining your consent and the necessity of such processing to provide the Service. We retain your personal information as needed to provide the Service and to comply with legal obligations, resolve disputes, and enforce agreements. If you terminate your account, we will delete your personal information immediately.
Sharing of Personal Information
We may share your personal information with third parties without further notice to you, unless required by law, under the following circumstances:
With your friends on LISA, according to your account preferences.
With companies that may offer you products and services, although you can opt-out by contacting us.
With certain social networking services if you allow such sharing through our services.
With your consent, for example, to share personal information with third parties for their own marketing uses.
With service providers who help us operate LISA, such as sending email communications, analyzing usage logs and messages, and managing marketing campaigns.
With educational institutions and other third parties for research purposes.
We may sell or license Messages stripped of identifying information.
For legal, protection, and safety purposes:
To comply with laws.
To respond to lawful requests and legal processes.
To protect the rights and property of LISA Co., our agents, customers, and others, including enforcing our agreements, policies, and terms of use.
In an emergency, to protect the safety of our employees and agents, our customers, or any person.
During negotiations or transactions involving the sale or transfer of our business or assets, including mergers, financing, acquisitions, or bankruptcy proceedings.
We may share aggregate data with interested third parties to assist them in conducting research, developing new products, and understanding usage patterns for certain information, products, services, data, content, advertisements, promotions, and functionality on the Service.
Retention of Personal Information
We will retain your personal information for as long as your account is active.
Your Privacy Rights and Choices
You have certain rights and choices regarding our processing of your personal information:
You may request access to, correction of, or erasure of your personal information.
You may request that we restrict or stop processing your personal information by contacting our Data Protection Officer, though this will terminate your LISA account.
You may request data portability, where we provide your information in a structured, machine-readable format and transmit it to a third party.
You may withdraw your consent at any time by deleting your account.
If you reside in the EEA, you have the right to lodge a complaint with your member state's supervisory authority.
You are not required to provide personal information, but without your email address, we cannot communicate with you, and without your Messages, we cannot provide feedback. Our marketing emails include opt-out instructions, though non-marketing emails related to your account will still be sent. You can manage cookies through your browser settings.
Advertising and Remarketing
We allow third-party ad servers or networks to serve advertisements on the Site or the App. These ad servers or networks use technology to send advertisements and links directly to your browser, collecting your IP address and other technologies (like cookies) to measure ad effectiveness and personalize content. These advertisers may target you on other websites based on your Site use.
Links to Other Sites
The Site may contain links to external websites for your convenience. We do not control the privacy or security practices of these third-party sites. Personal information provided on linked pages is subject to their privacy policies.
Children
We comply with COPPA and do not knowingly collect personal information from children under 13 without parental consent. Users must represent that they are 13 or older. If we collect information from a child under 13, we will take steps to address the issue.
Security of Your Personal Information
We take steps to protect personal information, but no company can fully eliminate security risks.
Contact Information / Data Protection Officer
For questions, comments, complaints, or to exercise your privacy rights, contact our Data Protection Officer at lisa.grammarflow@gmail.com.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. The "updated date" will be revised. For less restrictive changes, we will obtain your consent for information collected prior to the change. We encourage periodic review of this Policy to stay informed. Your continued use of the Service constitutes agreement to this Policy and any updates.