Effective Date: 2025.7.27
LionSpider ("we," "us," or "our") is committed to protecting the privacy of users of our browser plugin and website. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our browser plugin ("Plugin") and website ("Site," accessible at www.lionspider.com, collectively referred to as the "Service").
By accessing or using the Service, you agree to the terms of this Privacy Policy and our Terms of Use (available at https://www.lionspider.com/docs/about/terms.html ). You also consent to the collection, storage, use, and disclosure of your information as described herein.
"Site" refers to LionSpider’s website, accessible at www.lionspider.com.
"Plugin" refers to the LionSpider browser extension, which enables web scraping and data extraction functionality.
"Service" refers to the Plugin and Site collectively.
"Personal Information" means data that can identify you, such as your email address, name, or device identifiers.
"Non-Personal Information" means data that cannot identify you individually, such as anonymous usage statistics or aggregated data.
We collect only the information necessary to provide and improve the Service. This includes two categories of information:
We collect Personal Information only when you voluntarily provide it, such as:
Account Registration: When creating an account, we may collect your email address, username, and password (encrypted for security).
Support or Inquiries: If you contact us for support, we may collect your name, email address, and details about your inquiry to assist you.
License Management: If you purchase a license for premium features, we collect your email address to deliver license keys and facilitate recovery (payment processing is handled by third-party providers like Stripe, and we do not store financial information).
We automatically collect Non-Personal Information to optimize the Service, including:
Usage Data: Details about how you use the Plugin and Site, such as features accessed, scraping activity (anonymized), and interaction with UI elements.
Technical Data: Browser type, operating system, device model, IP address (anonymized where possible), referral URLs, and timestamps of access.
Diagnostic Data: Anonymous error logs and performance metrics to identify and fix bugs.
Cookies: We use cookies (small text files stored on your device) to enhance your experience. Session cookies (expire when you close your browser) help streamline login, while persistent cookies (remain until deleted) remember your preferences. Cookies collect data like browser type, local time, and page interactions (e.g., clicks). You can disable cookies in your browser settings, but this may limit some Service functionality.
We use collected information solely to provide, maintain, and improve the Service:
Personal Information:
To create and manage your account.
To deliver license keys and support services.
To communicate with you (e.g., respond to inquiries, send service updates).
To ensure compliance with our Terms of Use and prevent misuse.
Non-Personal Information:
To analyze usage trends and improve Service performance.
To customize user experiences and develop new features.
To generate aggregated reports (shared with partners/advertisers, with no personal identifiers).
We do not sell, trade, or rent your Personal Information to third parties for marketing purposes. We may share information only in the following cases:
Service Providers: We engage trusted third-party vendors (e.g., cloud hosting providers like Google Cloud, payment processors like Stripe) to support the Service. These vendors access your information only to perform tasks on our behalf and are contractually obligated to protect data confidentiality.
Legal Requirements: We may disclose information if required by law, court order, or governmental request, or to enforce our Terms of Use, address fraud/security issues, or protect user rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, with the acquiring entity bound by this Privacy Policy.
We implement technical, physical, and organizational measures to protect your information from unauthorized access, loss, or misuse, including:
Encryption of sensitive data (e.g., passwords).
Secure Socket Layer (SSL) technology for data transmission.
Firewalls and access controls to restrict system access.
While we strive to protect your data, no security measure is foolproof. By using the Service, you acknowledge and accept this inherent risk.
You have the following rights regarding your Personal Information:
Opt-Out of Marketing: You may unsubscribe from promotional emails via links in such emails or adjust preferences in your account settings. We may still send administrative emails (e.g., policy updates).
Access, Correct, or Delete Data: You may request access to, correction of, or deletion of your Personal Information by contacting us at dowant@gmail.com. We will respond within a reasonable timeframe, unless legally required to retain data.
Data Retention: We retain Personal Information only as long as necessary to fulfill the purposes outlined herein or as required by law. Expired data is securely deleted.
No Use for Generative AI: We do not use your data (including API calls or scraping activity) to develop, train, or improve generative AI or machine learning models.
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices or content. This Privacy Policy applies only to information collected by LionSpider. We encourage you to review third-party privacy policies before interacting with their services.
The Service is not intended for individuals under 13. We do not knowingly collect Personal Information from children under 13. If we discover such data, we will delete it promptly. If you believe we have collected data from a child under 13, contact us at dowant@gmail.com.
We may update this Privacy Policy periodically. Significant changes will be notified via email or a prominent notice on the Site, taking effect 30 days after notification. Non-material changes take effect immediately. We encourage you to review this policy regularly.
For questions or concerns about this Privacy Policy, please contact us at:
Email: dowant@gmail.com
Website: www.lionspider.com
Thank you for trusting LionSpider with your information.