Freydis Graceheart has an overwhelming motherly urge to help people in need, which sometimes comes at great cost to her own wellbeing.

Freydis has a muscular build, with blonde hair and blue eyes, and a face that could be described as "soft". Her armor is mostly made of leather and metal plates, and she carries a large Greataxe as a weapon.

Freydis Graceheart lived in a fairly sizeable village in the far Shiverpeaks, and it's her strength and kindness that allowed her to become matriarch. Her leadership was vital for her village to thrive. Freydis was the only one allowed outside the walls of the village, as she was the only one strong enough and brave enough to traverse the icebrood-infested valleys standing between her home and the rest of Tyria.

One day, while out on important business, a mysterious event occurred that caused her village to become afflicted with a dark magic that rendered nearly all men and women sterile, cursed to never bear children. To make matters worse, the affliction caused the women to age rapidly as well. Returning to this dismal sight, Freydis ordered an investigation to bring to justice whoever or whatever caused the curse. Meanwhile, she left the village once more, determined to save it by any means necessary.