Got a question or need help? We’re here for you.
Email: smarviastudio@gmail.com
We usually respond within 24 hours.
Q: How do I start learning German with Lesen Lab?
A: Download the app, choose your level (A1–C1), and start reading! Tap any word to see translations, grammar insights, and real examples.
Q: Is Lesen Lab free?
A: Yes! You can enjoy free access to featured stories, basic grammar insights, and quizzes. Upgrade to Pro to unlock unlimited stories, advanced features, and offline mode.
Q: What levels are supported?
A: All levels — from absolute beginners (A1) to advanced learners (C1).
Q: How does the AI grammar feature work?
A: Tap any German word to instantly see conjugations, declensions, grammar explanations, and example sentences — all powered by AI.
Q: What are interactive quizzes?
A: After reading a story, test your understanding with quick, fun multiple-choice quizzes.
Q: Does Lesen Lab include cultural content?
A: Absolutely! Our stories explore German-speaking countries — from Berlin and Munich to the Swiss Alps and Vienna cafés — so you learn the culture while learning the language.
Q: Is there audio?
A: Yes! Every story comes with native German audio to help you improve pronunciation and listening skills.
Q: How much does Lesen Lab Pro cost?
A:
Monthly plan: $6.99/month
Yearly plan: $49.99/year (save 40%)
Free trial: 3 days
Q: How do I start my free trial?
A: Tap “Go Pro” in the app, choose your plan, and enjoy 3 days free. Cancel anytime before the trial ends to avoid charges.
Q: How do I cancel my subscription?
A:
Open Settings on your iPhone
Tap your name at the top
Select Subscriptions
Choose Lesen Lab
Tap Cancel Subscription
Q: Can I get a refund?
A: Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request one.
Q: The app is crashing — what should I do?
A:
Update to the latest version of Lesen Lab
Restart your device
If the issue persists, email us at smarviastudio@gmail.com with details
Q: Stories aren’t loading. Help!
A:
Check your internet connection
Close and reopen the app
If that doesn’t work, contact smarviastudio@gmail.com
Q: How do I change my learning level?
A: Open Settings in the app and choose your preferred level (A1–C1).
Q: Can I use Lesen Lab offline?
A: Yes — Pro users can download stories for offline reading. Just tap the download icon on any story.
Q: Do I need to create an account?
A: No account required! Your progress is stored securely on your device.
Q: Is my data safe?
A: Absolutely. Your data is encrypted and never shared with third parties. You can read more in our Privacy Policy.
Q: Can I use Lesen Lab on multiple devices?
A: Yes! Your Pro subscription works across all your iOS devices using the same Apple ID.
Q: How often should I use the app?
A: 10–15 minutes a day is ideal. Consistency beats long, irregular study sessions.
Q: I’m a total beginner. Where should I start?
A: Begin with A1 stories — they’re short, simple, and focus on everyday vocabulary. Don’t worry about understanding everything; learning through context works best.
Q: How can I track my progress?
A: Open the Progress tab to see your learning streak, words learned, and stories completed.
Found a bug? Let us know so we can fix it fast.
Email: smarviastudio@gmail.com
Please include:
Your device model (e.g., iPhone 14)
iOS version (e.g., iOS 17.2)
Description of the issue
Screenshots (if possible)
Have an idea that could make Lesen Lab better? We’d love to hear it.
Email: smarviastudio@gmail.com
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