You accept the terms and conditions.

 US Terms of Use.  Urba App Driver LLC.

1.  Contractual relationship.             

Urba Driver provides a customized multipurpose digital marketplace platform ("UrbA App Driver LLC Application Platform) that enables you to conveniently find, request, or receive transportation, logistics, and/or delivery services from third-party providers that meet your needs and interests. These Terms Terms of Use ("Terms") govern your access or use, from the United States and its territories and possessions, of the Urba Driver Application Platform and any related content or services (collectively, the "Services", as more fully defined to below in Section 3) made available in the United States and its territories and possessions by Urba App Driver LLC, and its subsidiaries, representatives, affiliates, officers and directors (collectively, "Urba" Driver ).PLEASE READ THESE TERMS CAREFULLY NOW WHICH CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND URBA APP DRIVER LLC.  In these Terms, the words "including" and "include" mean "including, without limitation."

By accessing or using the Services, you confirm that you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede any prior agreements or understandings with you regarding your use of the Urba Driver Services.

Notwithstanding the foregoing, these Terms do not supersede or arise from the requirement of any agreement you may have with Urba Driver or its subsidiaries with respect to the driving, delivery and/or provision of transportation and/or delivery services (for example, Agreement access to the platform, Technology Services). Agreement and/or similar agreements). To the extent (but only to the extent) that any agreements you may have with Urba Driver regarding the driving, delivery and/or provision of transportation and/or delivery services conflict with these Terms, such agreements (and not these Terms) will prevail with respect to any dispute arising out of your driving, delivery and/or provision of transportation and/or delivery services with Urba App Driver LLC.

Urba Driver may immediately terminate these Terms or any of the Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.

IMPORTANT: PLEASE NOTE THAT THIS AGREEMENT CONTAINS PROVISIONS GOVERNING HOW CLAIMS MAY BE BROUGHT BETWEEN YOU AND URBA APP DRIVER, INCLUDING THE AGREEMENT TO ARBITRATION (SEE SECTION 2 BELOW). PLEASE REVIEW THE ARBITRATION AGREEMENT BELOW CAREFULLY, AS IT REQUIRES YOU TO RESOLVE ALL DISPUTES WITH URBA DRIVER ON AN INDIVIDUAL BASIS AND, WITH LIMITED EXCEPTIONS, BY FINAL AND BINDING ARBITRATION (AS DESCRIBED IN SECTION 2 BELOW). BY ENTERING INTO THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

Supplemental terms may apply to certain options or offers available through the Services, such as policies for a particular travel or logistics option, event, program, activity, or promotion. Such supplemental terms will be disclosed to you in connection with the applicable option or offer. Supplemental terms are additional to and shall be deemed part of the Terms for the purposes of the applicable offer or option. Supplemental terms will take precedence over these Terms in the event of a conflict regarding the applicable option or offer.

Urba Driver may make changes to these Terms from time to time. If Urba Driver makes changes, Urba Driver will notify you of those changes, for example, by sending you an email, a notice through the Services, or by updating the date at the top of these Terms. Unless Urba Driver states otherwise in its notice, the modified Terms will be effective immediately and your continued access to and use of the Services after Urba Driver provides such notice will confirm your acceptance of the changes. If you do not agree to the modified Terms, you must stop accessing and using the Urba Driver Services.

Urba Driver 's collection and use of personal information in connection with the Services is described in Urba's Privacy Notice located at Privacy: 

2. Arbitration Agreement

By accepting the Terms, you agree that you are obligated to resolve any claim you may have against Urba Driver individually in arbitration as set forth in this Agreement to Arbitrate, and not as a class action, collective, coordinated, consolidated, massive, and/or collective action. . . representative. This Agreement to Arbitrate will prevent you from bringing any class, class, coordinated, consolidated, mass, and/or representative action against Urbab Driver, and will also prevent you from participating in or recovering compensation in any current or future coordinated, consolidated, class action. . . mass action. . and/or a representative action brought against Urba Driver by another person, except as provided in Section 2(a)(3)(c) below. Therefore, the parties agree that the Arbitrator will not carry out any type of class, collective, coordinated, consolidated, massive and/or representative arbitration, nor will it join, coordinate or consolidate in the same procedure claims of several people against Urba Driver, unless otherwise arranged. below in Section 2(a)(3)(c). For the avoidance of doubt, except as provided in Section 2(a)(3)(c) below, this Arbitration Agreement precludes you from bringing or participating in any type of class, class, coordinated, consolidated, mass and/or representative or any other type of collective, multi-claimant or joint action against Urba Driver, other than participation in a collective, coordinated, consolidated, massive and/or representative conciliation.

(a) Binding Arbitration Agreement Between You and Urba Driver.

(1) Covered Disputes: Except as expressly provided in Section 2(b) below, you and Urba Driver agree that any dispute, claim or controversy arising in any way out of or in connection with (i) these Terms and of these Terms, or the existence, breach, termination, performance, interpretation, scope, waiver or validity thereof; your access or use of the Services at any time; incidents or accidents resulting in personal injury to you or any other person that you allege occurred in connection with your use of the Services (including, without limitation, your use of the Urba Driver Application Platform or driver version of the Urba Driver Application) , regardless of whether the dispute, claim or controversy occurred or arose before or after the date you accepted the Terms, and regardless of whether you allege that you or any other person suffered the personal injury; and (iv) your relationship with Urba Driver will be resolved by binding individual arbitration between you and Urba Driver, and not in a court of law. This Agreement to Arbitrate survives after your relationship with Urba Driver ends.

(2) Class Action Waiver: You acknowledge and agree that any and all disputes, claims, or controversies between the parties shall be resolved solely by individual arbitration. The parties expressly waive the right to have any dispute, claim, or controversy brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, and/or representative action, and neither an arbitrator nor an arbitration provider have authority to hear, arbitrate, or administer any class, collective, coordinated, consolidated, and/or representative action, or to award relief to any person other than the individual in the arbitration. The parties also expressly waive the right to seek, recover or obtain any non-individual remedy. Notwithstanding anything else in this agreement, this Class Action Waiver does not preclude you or Urba Driver from participating in a class-wide, representative, class settlement of claims.

The parties also agree that if for any reason a claim fails in arbitration, this Class Action Waiver will remain in effect and a court may not preside over any action that joins, coordinates, or consolidates the claims of multiple persons against Urba Driver in a single proceeding. , except that this Class Action Waiver will not preclude you or Urba Driver from participating in a representative, class, and collective claims settlement. If there is a final judicial determination that any part of this Class Action Waiver is for any reason unenforceable or illegal, (i) any class, class, coordinated, consolidated, and/or representative action subject to the part(s) is unenforceable or illegal shall proceed in a court of competent jurisdiction; (!!) the enforceable portion of the Class Action Waiver will be enforced by arbitration; (!!) the unenforceable or illegal part(s) shall be severed from this Arbitration Agreement; and the severance of the unenforceable or illegal part(s) will have no impact on the enforceability, enforceability or validity of the Agreement to Arbitrate or the arbitrability of any remaining claims brought by you. or Urba Driver.

(3) Mass Actions:

a. Class Action Waiver: You acknowledge and agree that any and all disputes, claims, or controversies between the parties shall be resolved solely by individual arbitration. The parties expressly waive the right to hear, hear, administer, settle, or arbitrate any dispute, claim, or controversy as a class action, and neither an arbitrator nor an arbitration provider shall have authority to hear, arbitrate, or administer any class action. or grant relief. to any person other than the individual in the arbitration, except as provided in Section 2 below. The parties also expressly waive the right to seek, recover, or obtain any non-individual relief. The parties agree that the definition of "Mass Action" includes, but is not limited to, instances in which you or Urba Driver are represented by a law firm or group of law firms that has filed 50 or more arbitration claims of a substantially similar nature. . . against the other party within 180 days after the claim to arbitration is filed on your behalf or on behalf of Urba Driver, and the law firm or group of law firms seeks to simultaneously or collectively administer and/or arbitrate all claims arbitration in its entirety. Notwithstanding anything else in this agreement, this Class Action Waiver does not preclude you or Urba Driver from participating in a class action settlement.

b.Dispute Procedure: Notwithstanding anything to the contrary in the applicable arbitration provider's rules, the arbitrator shall have the authority to determine whether the party bringing any claim has filed a Mass Action in violation of the Mass Action Waiver. Either party must raise any such dispute with the arbitrator or arbitration provider within 15 days after it arises. If such a dispute arises before an arbitrator has been appointed, the parties agree that a panel of three arbitrators will be appointed to resolve only disputes related to whether the party filing the lawsuit has filed a Mass Action in violation of the Mass Action Waiver. Each party will select one arbitrator from the arbitration provider's list to serve as a neutral arbitrator, and these arbitrators will appoint a third neutral arbitrator. If the parties' arbitrators cannot agree on a third arbitrator, the arbitration provider will select the third arbitrator; Urba Driver will pay the administrative fees or costs related to the appointment of arbitrators in accordance with this provision, as well as the fees or costs that would not be incurred in a judicial proceeding, such as the payment of arbitrator fees, as well as rooms for rent; the arbitrators will issue a written decision with findings of fact and conclusions of law; and any other arbitration proceeding or fee assessment related to the arbitration will be stayed until the arbitrators resolve the parties' dispute. If the arbitrator or panel of arbitrators determines that you have violated the Mass Action Waiver, the parties will have the opportunity to opt out of the arbitration within 30 days of the decision of the arbitrator or panel of arbitrators. You may opt out of the arbitration by providing written notice of your intent to opt out of the arbitration to the arbitration provider and Urba App Driver LLC. Attention: Legal Department, San Francisco, CA 94103 via Priority Mail or hand delivery. This written notice must be signed by you, and not by any attorney, agent, or other representative of yours. Urba Driver may opt out of the arbitration by sending written notice of its intent to opt out of the arbitration and to you or your attorney, agent or representative, if represented. For the avoidance of doubt, the ability to opt out of arbitration described in this Section only applies if the arbitrator or panel of arbitrators determines that you have violated the Mass Action Waiver. If the parties proceed to arbitration, the parties agree that the arbitrations will be conducted in lots as provided in Section 2,a,3,c below.

c. Batching: 

To me. To increase the efficiency of resolution in the event a Mass Action is filed and neither party exercises their right to opt out of arbitration pursuant to Section 2 above, the following procedure will apply. At the request of either party, an arbitrator will be selected in accordance with the arbitration provider's applicable rules to serve as a Special Master Special Master to resolve threshold disputes regarding the adequacy of some or all of the claims. arbitration filed in the Mass Action. Mass arbitration claims. These threshold disputes may include, but are not limited to:

1. Any dispute regarding filing fees owed with respect to Mass Arbitration Claims, even if claimants have filed valid fee waivers;

2. Any dispute as to whether the applicable arbitration provider has complied with the Arbitration Agreement with respect to the processing and administration of Claims in mass arbitration;

3. Any dispute as to whether the Mass Arbitration Claims meet the requirements set forth in Section 2(d) below;

4. If claimants are unable to pursue their claims based on a prior settlement agreement, violation of these Terms, or expiration of the statute of limitations;

5. Any dispute related to the representation of the same claimant by multiple law firms;

6. Any dispute as to whether the Mass Arbitration Claims were filed with the correct arbitration provider;

7. Any dispute related to discovery common to all claims; Y

8. Any dispute relating to questions of fact or law common to all claims.

Any such request must be made within 15 days after the expiration of the opt-out period described in Section 2, and may be made by written notice to the arbitration provider. Upon request by either party to appoint a special expert to resolve the above issues, the applicable arbitration provider will refrain from further processing any disputed mass arbitration claim. No additional payment for filing fees, administrative costs, or arbitrator fees will be deemed due with respect to any Claim in mass arbitration about which a dispute has been filed until after the dispute(s) have been filed. been resolved by the special court. Court. magistrate. . Urba Driver will be responsible for the arbitration provider and Master Master fees and costs associated with proceedings before Master Master.

A special assistant appointed under this procedure will not have authority to consolidate cases.

ii. After the proceedings before the Special Master have concluded, to the extent any Mass Arbitration Claims are permitted to proceed, the parties will group the Mass Arbitration Claims into lots of no more than 100 claims per lot per state of residence, and then in alphabetical order by last name (further, to the extent there are fewer than 100 arbitration claims remaining after the batch described above, a final batch consisting of the remaining claims), and informing the arbitration provider of the batches and their compositions within 14 days after the conclusion of the procedure before the Special Magistrate. The arbitration provider will treat each batch of claims as a case, and each case will have an arbitration demand, a designated arbitrator, and a set of administrative documents and filing and administrative fees per batch. The parties will randomly assign sequential numbers to each lot, and only one lot will proceed to arbitration at a time in the order of the random sequential numbers. A separate arbitrator will be appointed for each lot and the filing and administrative fees for each lot will be collected as the lot proceeds to arbitration. You agree to cooperate in good faith with Urba and the arbitration provider to implement such batch approach to resolution and fees. Nothing in this provision shall be construed to limit the right to object that the filing or filing of multiple arbitration claims by or with the assistance of the same law firm or organization violates any term of this Agreement.

iii. If any Mass Arbitration Claim was originally processed as an individual arbitration claim before this batch proceeding was initiated, any subsequent proceeding, including the assessment of any additional arbitration filing or administrative fees to either party, shall govern by the procedures set forth in this Section 2(a). (3).

(4) Delegation Clause: Only an arbitrator, and not a federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability, or formation of this Agreement. . Arbitration. , including, without limitation, any claim that all or part of this Arbitration Agreement is void or voidable. An arbitrator will also have sole authority to resolve all threshold arbitration issues, including issues related to whether the Terms are enforceable, unenforceable, or illusory and any defenses to arbitration, including, but not limited to, waiver, delay, delay, or estoppel. . . . However, only a court of competent jurisdiction, and not an arbitrator, will have the exclusive authority to resolve any and all disputes arising out of or relating to the Class Action Waiver and Class Action Waiver, including, without limitation, any claim that all or part of the Class Action Waiver and/or Class Action Waiver is unenforceable, inconceivable, illegal, void, or voidable, except as provided and in accordance with the procedures set forth in Section 2(a )(3)(b), an arbitrator or panel of arbitrators shall have the authority to determine whether the party bringing any claim has violated the Mass Action Waiver. 

(5) Application to Third Parties: This Agreement to Arbitrate shall be binding on and shall include any claims brought by or against third parties, including, without limitation, your spouses, heirs, third-party beneficiaries, and assigns, where your underlying claims arise out of or relate to your use of the Services. To the extent any third-party beneficiary of this agreement asserts claims against the Parties, those claims will also be subject to this Agreement to Arbitrate.

(b) Exceptions to Arbitration.

Notwithstanding the foregoing, this Arbitration Agreement will not require arbitration of the following claims: (i) individual claims brought in small claims court so long as the matter remains in such court and proceeds only on an individual basis; (ii) individual claims of sexual assault or sexual harassment occurring in connection with your use of the Services; and/or (iii) injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or potential infringement, misappropriation, or infringement of the copyrights, trademarks, trade secrets, patents, or other intellectual property rights of a part.

Such claims may be brought and litigated in a court of competent jurisdiction only by you individually. On an individual basis, it means that you will not be able to initiate class, collective, coordinated, consolidated, massive and/or representative actions against Urba. For the avoidance of doubt, this precludes you from suing or participating in any class action, class action, coordinated, consolidated, mass and/or representative or other group, multi-plaintiff or joint action against Urba and any action brought by you. can be consolidated. or united. in any way with any other procedure. When your claims are brought and litigated to completion on an individual basis in a court of competent jurisdiction, Urba agrees to respect your choice.

The parties' agreement not to require arbitration in these limited cases does not waive the enforceability of this Arbitration Agreement as to any other provision (including, without limitation, the waivers provided in Section 2(a), which shall continue to apply in in court as well as in arbitration), or the enforceability of this Arbitration Agreement as to any other controversy, claim or dispute.

(c) Applicable Laws and Regulations.

For disputes arising in California, the arbitration will be administered by ADR Services, Inc. ("ADR") in accordance with the ADR Arbitration Rules (the "ADR Rules") in effect at the time the claim is filed. . , unless the parties agree otherwise in writing. The ADR Rules are available at www.adrservices.com or by searching for "ADR Arbitration Rules" using a service such as www.google.com or www.bing.com. The arbitration will be heard by an arbitrator (the "Arbitrator") selected in accordance with the ADR Rules.

For disputes arising outside of California (or for disputes arising in California only if ADR cannot or will not administer the arbitration), the parties will meet and consult to select a neutral arbitration provider. Such arbitration provider will have operations in the state in which the dispute arose. If the parties cannot agree on an arbitration provider, either party may invoke 9 U.S.C. § 5 to request that a court of competent jurisdiction appoint an arbitration provider with operations in the state in which the dispute arises. Any court-appointed arbitration provider under 9 U.S.C. § 5 will conduct arbitration only on an individual basis as set forth in this Section 2. Once the parties mutually agree to a neutral arbitration provider, or an arbitration provider is appointed under 9 U.S.C. § 5, the subsequent arbitration shall commence in accordance with the rules of the designated arbitration provider, except as provided herein. Once an arbitration provider is agreed upon or appointed, an Arbitrator will be appointed. The Arbitrator will be (1) a retired judge or (2) an attorney licensed to practice law in the state where the arbitration is taking place with experience in the law underlying the dispute. The Arbitrator will be selected by the parties from the list of arbitrators of the relevant arbitration provider. If the parties cannot agree on an Arbitrator after a good faith meeting and consultation effort, then the applicable arbitration provider will appoint the Arbitrator in accordance with its rules. 

Notwithstanding any choice of law or other provision in these Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. ("FAA"), will govern its interpretation and execution and the procedures under it. It is the parties' intent to be bound by the FAA for all purposes, including, but not limited to, the interpretation, implementation, enforcement, and administration of this Agreement to Arbitrate, and that the rules of the FAA and the provider of corresponding arbitration. . precedence. all state laws to the fullest extent permitted by law. If the FAA rules and the applicable arbitration provider are found not to apply to any issue relating to the interpretation or enforcement of this Arbitration Agreement, that issue will be resolved under the laws of the state in which you reside when you accept these Terms. .

Any dispute, claim or controversy arising out of or related to incidents or accidents resulting in personal injury (including, without limitation, claims of sexual harassment or assault) that you allege occurred in connection with your use of the Services, whether prior to or after the date you accepted the Terms, shall be governed by and construed in accordance with the laws of the state in which the incident or accident occurred.

(d) Process.

Pre-arbitration dispute resolution and notice. The parties agree that informal and good faith efforts to resolve disputes can often result in a quick, low-cost, and mutually beneficial result. Therefore, the parties agree that, prior to either party demanding arbitration against the other, we will meet and consult in person, by telephone or video conference, in a good faith effort to informally resolve any claim covered by this Agreement. . . Arbitration Agreement. Multiple claimants may not participate in the same informal dispute resolution conference call. If you are represented by an attorney, your attorney may participate in the conference, but you must also participate fully in the conference. The party initiating the complaint must notify the other party in writing of its intention to initiate an informal dispute resolution conference, to be held within 60 days of receipt of such notification by the other party. . unless the parties mutually agree to an extension. To notify Urba that you intend to initiate an informal dispute resolution conference, write Urba App Driver, Attn: Legal Department, 1515 3rd Street, San Francisco, CA 94158, provide your name, phone numbers associated with your account (if applicable), the email addresses associated with your Urba App Driver LLC account, and a description of your claim. Participation in an informal dispute resolution conference is a condition precedent that must be met before arbitration begins, and the Arbitrator will dismiss any demand for arbitration filed prior to the conclusion of an informal dispute resolution conference. The statute of limitations and any filing fees will be collected while the parties are participating in the informal dispute resolution process required by this paragraph.

Commencement of Arbitration. To initiate arbitration after the conclusion of the informal dispute resolution process required by this Section, a party must provide the other party with a written request for arbitration and file the claim with the appropriate arbitration provider as determined in Section 2 C). A party initiating arbitration against Urba Driver must submit the Demand for arbitration in writing to Urba App Driver., LLC, Attn: Legal Department, 734 Ramona Ave Monterey, CA 93940, or deliver the Demand to Urba Driver's registered agent for arbitration. process notification. , c/o Urba App Driver LLC. (The name and current contact information for the registered agent in each state are available online here.) Additionally, a party initiating arbitration against Urba Driver must send an electronic version of the Demand for Arbitration to the Arbitration Provider and must send an electronic version of the Demand as filed to archivado-arbitración-urba@appurba.com

By signing the Request for Arbitration, attorney certifies to the best of his or her knowledge, after reasonable investigation under the circumstances, that (i) the Request for Arbitration is not being made for any improper purpose, such as to harass, cause unnecessary delay, or Unnecessarily increase the cost of dispute resolution; the claims and other legal contentions are justified by existing law or by a non-frivolous argument to extend, modify or reverse existing law or establish a new law; and statements of fact are supported by evidence or, if specifically identified, are likely to be supported by evidence after a reasonable opportunity for further investigation or discovery. The Arbitrator shall be authorized to provide any relief or impose any penalty available under Federal Rule of Civil Procedure 11 or any applicable state law for any party's violation of this requirement.

(e) Location:

Unless you and Urba agree otherwise, the arbitration will take place in the county where you reside. Your right to a hearing will be determined by the rules of the applicable arbitration provider. Subject to the applicable rules of the arbitration provider, the Arbitrator will have the discretion to direct a reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration.

(f) Judgment Offers.

At least 10 days before the date set for the arbitration hearing, either party may submit a written offer to the other party to allow trial on the specified terms. If the offer is accepted, the offer with proof of acceptance will be submitted to the arbitrator, who will rule accordingly. If the offer is not accepted prior to the arbitration hearing or within 30 days after it is made, whichever occurs first, it will be deemed withdrawn and may not be entered into evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party does not obtain a more favorable award, the other party will not recover its post-offer costs and will pay the offering party's costs from the time of the offer. offer. offer. offer.

(g) Arbitrator's Decision.

The Arbitrator shall render an award within the time period specified in the rules of the applicable arbitration provider. Judgment on the arbitration award may be entered in any court of competent jurisdiction. The Arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide justifiable relief for the claimant's individual claim. An Arbitrator's decision will be final and binding on all parties.

The Arbitrator is not bound by decisions reached in separate arbitrations, and the Arbitrator's decision will be binding only on the parties to the arbitration that are the subject of the decision.

The Arbitrator will award reasonable costs incurred in the arbitration to the prevailing party in accordance with the laws of the state in which the arbitration is conducted.

(h) Fees:

Except for the provisions governing the payment of arbitration costs set forth above, your responsibility to pay any filing, administrative, and arbitrator fees will be solely as set forth in the rules of the applicable arbitration provider and will be up to the amount required. . . pay if you filed a lawsuit in court.

If you have a gross monthly income of less than 300% of the federal poverty guidelines, you are entitled to a waiver of arbitration costs and fees, not including arbitrator fees. If you believe you are eligible for a fee waiver and your arbitration claim arises outside of California, you may request a fee waiver only by filing with the arbitration provider AO 240, Application to Proceed in District Court without Paying Fees. in advance. o Fees (found here), or an affidavit containing all information required by AO 240; If your arbitration claim arises in California, you must submit an affidavit indicating your monthly income and the number of people in your household.

Any and all disputes relating to a party's obligation to pay arbitration fees or costs arising after the appointment of an arbitrator shall be resolved solely by the arbitrator. If such dispute arises before an arbitrator has been appointed, and if neither party has requested a Special Expert pursuant to section 2(a)(3)(c)(i) of these Terms, the parties agree that (i) the due date of any disputed fee will be suspended until the parties' dispute is resolved, (ii) a panel of three arbitrators will be appointed to resolve the parties' dispute regarding a party's obligation to pay the fees or costs of the arbitration, (iii) the panel of arbitrators will be appointed by each party selecting one arbitrator from the arbitration provider's list to serve as neutral arbitrators, and these arbitrators will appoint a third neutral arbitrator. If the parties' arbitrators cannot agree on a third arbitrator, the arbitration administrator will select the third arbitrator, (iv) Urba will pay administrative costs or fees related to the appointment of a panel of arbitrators under this provision, as well such as costs or costs that would not be incurred in a court proceeding, such as payment of arbitrators' fees, as well as room rental, and (v) the arbitrators will issue a written decision with findings of fact and legal conclusions. If two or more rate disputes arise between a claimant and Urba at or about the same time, the disputes may be consolidated for resolution by a single arbitrator or panel of arbitrators, either by agreement of the parties or by election of the common party to everybody. . such disputes.

(i) Severability and Survivability.

If any part of this Arbitration Agreement is found to be unenforceable or illegal for any reason, (i) the unenforceable or illegal provision will be removed from these Terms; (ii) failure to comply with the unenforceable or illegal provision will have no impact on the remainder of the Arbitration Agreement or the parties' ability to compel arbitration of any remaining claims on an individual basis in accordance with the Arbitration Agreement; and (iii) to the extent that the claims are to proceed on a collective, collective, consolidated or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that the litigation of those claims will be suspended pending the outcome of any individual claim in arbitration.

3. The marketplace platform and services

Urba operates a customized multi-purpose digital marketplace platform that is accessed in various ways, including mobile and/or web-based applications ("Apps"). Among other things, the Urba Marketplace Platform allows you to discover and receive: (i) services provided by Urba that facilitate your requests to independent third party providers, including drivers and restaurants ("Third Party Providers"), for the purchase of services or goods, such such as transportation, logistics and/or delivery services of said Third Party Providers; (ii) related personalized content, including features, recommendations, and advertisements for products or services tailored to your needs and interests; and (iii) any support services, including payment processing and customer service. The Urba Marketplace Platform, personalized content and support services described in this Section are collectively referred to as "the Services". Unless Uber agrees otherwise in a separate written agreement with you, the Services are made available solely for your personal, non-commercial use.

YOU ACKNOWLEDGE THAT YOUR ABILITY TO ORDER AND, IF APPLICABLE, OBTAIN TRANSPORTATION, LOGISTICS OR DELIVERY SERVICES FROM THIRD PARTY PROVIDERS IN CONNECTION WITH YOUR USE OF THE URBA MARKETPLACE PLATFORM AND SERVICES DOES NOT ESTABLISH URBA AS A PROVIDER OF TRANSPORTATION, LOGISTICS OR DELIVERY SERVICES. DELIVERY. OR AS TRANSPORTATION OR TRANSPORTATION OF GOODS.

URBA IS NOT A COMMON OR AUTOMATIC CARRIER, DOES NOT TRANSPORT YOU, AND THE USE OF THE URBA MARKETPLACE PLATFORM IS OPEN ONLY TO REGISTERED USERS OF THE URBA MARKETPLACE PLATFORM AND NOT TO THE GENERAL PUBLIC.

YOU ACKNOWLEDGE THAT INDEPENDENT THIRD PARTY PROVIDERS, INCLUDING DRIVERS, ARE NOT ACTUAL AGENTS, APPARENT AGENTS, OSTABLE AGENTS, OR EMPLOYEES OF URBA DRIVER IN ANY WAY.

YOU ALSO ACKNOWLEDGE THAT ANY SAFETY-RELATED EFFORT, FEATURE, PROCESS, POLICY, RULE OR OTHER EFFORT MADE BY URBA IN THE INTEREST OF PUBLIC SAFETY (WHETHER REQUIRED BY APPLICABLE LAW OR NOT) IS NOT AN INDEX OF EMPLOYMENT, REAL AGENCY OR APPARENT AGENCY, OR OSTENILAR AGENCY RELATIONSHIP WITH AN INDEPENDENT THIRD PARTY DRIVER.

License.

Subject to your compliance with these Terms, Urba grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information, and related materials that may be available through the Services, in each case solely for your personal, non-commercial use. Urba and Urba's licensors reserve all rights not expressly granted herein.

Restrictions.

You may not: (i) remove any copyright, trademark, or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based on, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, broadcast, transmit or otherwise exploit the Services, except as expressly permitted by Urba; (iii) decompile, reverse engineer, or disassemble the Services, except as permitted by applicable law; (iv) link to, mirror or frame any part of the Services; (v) cause or launch any program or script for the purpose of unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or damage any aspect of the Services or its related systems or networks.

Third Party Services and Content.

The Services may be made available or accessed in connection with third party services and content (including advertising) that Urba does not control. Once you click on a link to third party content or services, you will be subject to the terms and conditions and privacy policy of that third party website, destination or service provider. Urba will not notify you that you have left the Services or that you are subject to the terms and conditions (including privacy policies) of another website, destination or third-party service provider. You use all links on third-party websites and advertisements at your own risk, as these are not part of the Services and are not controlled by Urba. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. Urba does not endorse such third-party services and content, and in no event will Urba be responsible for the products or services of such third-party providers.

App Store.

You acknowledge and agree that the availability of the Applications may depend on the third party from whom you licensed the Application, for example, the Apple iPhone or Android application stores ("App Store"). You acknowledge and agree that this Agreement is between you and Uber and not with the App Store and that Urba is responsible for providing the Services as described in this Agreement. However, if you downloaded the Application from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary thereof. This Agreement incorporates by reference Apple's Licensed Application End User License Agreement, for purposes of which, you are "the end user." In the event of a conflict between the terms of the Licensed Application End User License Agreement and this Agreement, the terms of this Agreement shall control.

Ownership.

The Services and all rights therein are and shall remain the property of Urba or the property of Urba's licensors. Neither these Terms nor your use of the Services convey or grant to you any rights in or related to the Services, except for the limited license granted above.

You agree that you will not use Urba's trademarks, service marks or trade dress or any similar name, brand or trade dress ("Urba Marks"), except for use incidental to your use of the Services, without the express permission of Urba. Urba Express. expressly and in writing from Urba. This prohibition on using the Urba Marks includes, but is not limited to, use in domain names, websites, and social media accounts.

4. Access and Use of the Services.

User  Accounts.

To use most aspects of the Services, you must register for and maintain an active personal user Services account ("Account"). You must be at least 18 years of age, or the legal age of majority in your jurisdiction (if different than 18), to obtain an Account, unless a specific Service allows otherwise. You may not register for or maintain an Account if you have previously been prohibited from accessing or using the Services. Account registration requires you to submit to Urba certain personal information, such as your name, address, mobile phone number, and age, as well as at least one valid payment method supported by Urba. For more information about Urba's use of your personal information, please see our Privacy Notice currently available at https://privacy.uber.com/policy/. You agree to maintain accurate, complete, and current information in your Account, including a valid phone number, address, and payment method. Your failure to comply with these Terms (including policies and supplemental terms), including, without limitation, failure to maintain accurate, complete, and current account information, including having an invalid or expired payment method on file, may result in your inability to access or use the Services. You are responsible for all activity that occurs on your Account and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted in writing by Urba, you may only have one Account.

Requirements and User Conduct.

You agree to abide by the Urba Community Guidelines, available here. Failure to comply with the Community Guidelines or any violation of these terms may result in permanent loss of access to the Services.

The Services are not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to request or receive transportation, delivery or logistics services from Third Parties. . -Party vendors unless accompanied by you. You may not assign or transfer your Account to any other person or entity. You agree to comply with all applicable laws when accessing or using the Services, and you may only access or use the Services for lawful purposes (eg, without solicitation for the purpose or intent of transporting illegal or dangerous materials). In your access to or use of the Services, you may not cause annoyance, inconvenience, inconvenience or property damage, whether to the Third Party Provider or any other party. If you request a travel option with a car seat, you acknowledge and agree that neither Urba nor the Third Party Provider is responsible for the safety of any child restraint system/car seat that may be available in the Third Party Provider's Vehicle. . You acknowledge and agree that it is your obligation to ensure that the Car Seat is properly installed and that the child is properly secured in the seat. If you request a ride option where a driver agrees to provide you with assistance outside the vehicle (for example, Urba Assist), you acknowledge and agree that neither Urba nor the third-party provider is responsible for any injury or incident that may arise. of the assistance provided by the Third Party Provider. In certain cases, you may be required to provide proof of age, identity, or other method of identity verification in order to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof. . age, identity, or other method of identity verification.

Subject to the discretion of a third-party vendor, you may be permitted to bring a small animal, such as a dog or cat, on a trip requested through the Urba Marketplace Platform. For such trips, you are responsible for properly securing the animal with a leash, harness, crate/carrier, or other means. You are also responsible for ensuring that the animal does not damage or soil the Third Party Provider's vehicle. You may be subject to a repair or cleaning fee under Section 5 for any damage or mess caused by the transportation of an animal during a requested trip on your Account. Please note that in accordance with Urba's policies on service animals and assistive devices, service animals are generally permitted to accompany passengers at no additional charge, regardless of whether it is a pet-friendly trip.

To assist us with our compliance and insurance obligations, you agree to notify us within 24 hours and provide all reasonable information about any incident or accident that occurs while using the Services and you agree to cooperate with any investigation. and try to resolve the incident.

Text messages and phone calls.

You agree that Urba App Driver LLC. and its subsidiaries, representatives, affiliates, officers and directors may contact you by phone or text message (including through an automated telephone dialing system and/or with an artificial or pre-recorded voice) at any of the phone numbers provided by you or on your behalf in connection with an Urba account, including for marketing purposes. You understand that you are not required to provide this consent as a condition of purchasing any property, goods or services. You also understand that you can opt out of receiving text messages from Urba at any time, either by replying "STOP", texting the word "STOP" to the mobile device receiving the messages, or by contacting support. Urban. com. If you do not opt ​​out, Urba may contact you as described in its User Privacy Notice, located at https://https://sites.google.com/view/urbaapp-com-policy-privacy 

You agree that Urba may contact you using any of the phone numbers you provided in connection with an Urba account (including through text or voice messages) or your email address in the event of suspected fraud or activity. . illegal.

User Provided Content.

Urba may, in its sole discretion, allow you to submit, upload, publish or otherwise make available to Urba through the Services textual, audio and/or visual content and information, and submission of entries for contests and promotions ("Submission Content"). Username"). Any User Content provided by you remains your property. However, by providing User Content to Urba, you grant Urba a worldwide, perpetual, irrevocable, transferable, royalty-free license, with the right to sublicense, use, copy, modify, create derivative works, distribute, publicly display, perform and exploit such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Urba's business and on third party sites and services), without prior notice or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you are the sole and exclusive owner of all User Content or have all necessary rights, licenses, consents, and releases to license the User Content to Urba as set forth above; and (ii) neither the User Content, nor your submission, uploading, posting or making available of such User Content, nor Urba's use of the User Content as permitted herein will infringe, misappropriate or violate the intellectual property or proprietary rights of a third party. . , or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

You agree not to provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, illegal, or otherwise offensive, as determined by Urba in its sole discretion, whether or not such material is protected by law. Urba may, in its sole discretion and at any time and for any reason, without notice, review, monitor and remove User Content, but is not obligated to do so.

User Feeback.

Because Urba respects your rights in your ideas, you agree that you will not submit any confidential ideas, information or suggestions in any form to Urba or any of its affiliates. For any ideas, information or suggestions you submit, regardless of what your communication says regarding your submissions, you understand that your submissions are voluntary and the following terms will apply to your submissions: (i) your submissions and their content will be be automatically owned by Urba, without any compensation to you; (ii) Urba has no obligation to review your Submissions; (iii) Urba may implement and distribute any part of your Submissions and their content for any purpose in any manner, without compensation to you; and (iv) Urba is under no obligation to maintain the confidentiality of your Submissions.

Network Access and Devices.

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network's messaging and data rates and fees may apply if you access or use the Services from your device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. Urba does not guarantee that the Services, or any part of them, will work on any particular hardware or device. In addition, the Services may be subject to failures and delays inherent in the use of the Internet and electronic communications.

5. Payment

You understand that use of the Services may result in charges for the services or goods you receive from Urba and/or Third Party Providers ("Charges"). You acknowledge that the prices displayed to you when you purchase products through the Services may include retail prices charged by the Third Party Provider and service fees paid to Urba. Urba will allow you to pay the applicable Charges for the services or goods obtained through the use of the Services. Charges will include applicable taxes where required by law. Charges may include other applicable fees, such as shipping fees, service fees, product return fees, cancellation fees, government-imposed fees (such as baggage fees), estimated or actual tolls, and/or surcharges. You further acknowledge and agree that Charges applicable in certain geographic areas may increase substantially at times of high demand or due to other market factors.

Urba will enable all Charges and payments using the preferred payment method designated in your Account, after which you will receive a receipt. If your primary Account payment method is determined to be expired, invalid, or uncollectible, you agree that Urba may use a secondary payment method in your Account, if available. Charges paid by you are final and non-refundable, unless Urba determines otherwise.

As between you and Urba, Urba reserves the right to establish or adjust Charges for any or all services or goods obtained through the use of the Services at any time. Urba will use reasonable efforts to inform you of Charges that may apply, provided that you are responsible for Charges incurred on your Account, regardless of your knowledge of such Charges or their amounts. Certain users may from time to time receive promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you. , it will not affect your use of the Services or the Charges that apply to you. Promotional offers and discounts are subject to change or withdrawal at any time without notice. You may choose to cancel your request for Services at any time prior to the commencement of such Services, in which case you may be charged a cancellation fee on behalf of a Third Party Provider.

With respect to Third Party Providers, Charges you incur will be owed directly to the Third Party Providers, and Urba will collect payment of those Charges from you, on behalf of the Third Party Provider as your limited collection agent, and payment from the Third Party Providers of parties. charges will be considered equal to payments made directly by you to the third-party provider. In such cases, you retain the right to request lower Charges from a Third Party Provider for the services or goods received by you from such Third Party Provider at the time you receive such services or goods, and the Charges you incur will be owed to the Third Party Provider. Third Party Provider. Third Party Provider. Urba will consider in good faith any request from a Third Party Provider to modify the Charges for a particular service or good. This payment structure is intended to fully compensate a Third Party Provider, if any, for services or goods obtained in connection with your use of the Services. Except for amounts provided by you through the Application as part of the "tip" feature, Urba does not designate any part of your payment as a tip or gratuity to a Third Party Provider. You understand and agree that, while you are free to provide an additional payment as a gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. There may also be certain Charges that you incur that will be payable and payable directly to Uber or its affiliates. For the avoidance of doubt, Urba does not charge a fee for a user to access the Urba Marketplace Platform, but may charge users a fee or any other Charge for accessing the Services available through the Marketplace Platform. Even if not indicated on the Urba Marketplace Platform, you understand that the prices of products or menu items displayed through the Services may differ from prices offered or published by Third Party Providers for the same product or menu items. menu. and/or prices available. on other third-party websites/mobile applications. The prices of products or menu items displayed through the Services may not be the lowest prices at which the products or menu items are sold. You also understand that the prices of products or menu items displayed through the Services or the fees charged and paid to Urba may vary depending on whether you choose to pick up or receive your order.

If you believe that a correction should be made to any Charge you have incurred, you must notify Urba in writing within 30 days of the Charge being made or Urba will have no further liability and you waive your right to dispute the higher amounts. ahead. loaded.

Damage, cleaning, lost objects, and violation of the terms.

Urba may charge you a fee on behalf of Third Party Providers if, during your use of the Services, you have caused damage to a vehicle or property that requires repair or cleaning ("Repair" or "Cleaning"). The amount of said fee will be determined, at the sole discretion of Urba, based on the type of damage and its severity. Urba reserves the right to verify or request documentation of damages before processing a rate. In the event Urba verifies a repair or cleaning request at Urba's reasonable discretion, Urba reserves the right to facilitate payment of the reasonable cost of such repair or cleaning through the payment method designated in your account. Said amounts, as well as those corresponding to lost objects, will be transferred by Urba to an external Provider, if applicable, and are not refundable.

Additionally, if you fail to comply with these Terms, you may be liable for Charges, including, but not limited to, transactions that could not be successfully completed, arising out of or in connection with your failure to comply with these Terms.

6. Disclaimers; Limitation of Liability;  Indemnity.

Disclaimers.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. URBA DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY STATED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, URBA MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. FREE.

URBA DOES NOT WARRANT THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICES OR GOODS REQUESTED OR OBTAINED FROM THIRD-PARTY PROVIDERS IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

URBA DOES NOT CONTROL, MANAGE OR DIRECT ANY THIRD PARTY PROVIDER, INCLUDING DRIVERS. THE THIRD PARTY PROVIDERS ARE NOT ACTUAL AGENTS, APPARENT AGENTS, OSTEABLE AGENTS OR EMPLOYEES OF URBA.

URBA DOES NOT CONTROL, ENDORSE, OR BE RESPONSIBLE FOR ANY USER CONTENT OR THIRD-PARTY CONTENT AVAILABLE OR LINKED TO THE SERVICES. URBA CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability.

URBA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, PERSONAL INJURY OR PROPERTY DAMAGE IN CONNECTION WITH ANY USE OF THE SERVICES OR RESULTING FROM ANY USE OF THE SERVICES. REGARDLESS OF THE NEGLIGENCE (WHETHER ACTIVE, AFFIRMATIVE, SOLE OR CONCURRING) OF URBA, EVEN IF URBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

URBA SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF URBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. URBA SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND URBA'S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY PROVIDERS THAT PROVIDE TRANSPORTATION SERVICES REQUESTED THROUGH SOME URBA SERVICES MAY OFFER SHARED OR ASSOCIATED TRANSPORTATION SERVICES AND MAY NOT HAVE A PROFESSIONAL LICENSE OR PERMIT. YOU ACKNOWLEDGE THAT THE THIRD PARTY PROVIDERS ARE NOT PORTABLE AGENTS, APPARENT AGENTS, ACTUAL AGENTS OR EMPLOYEES OF URBA.

YOU MAY USE THE SERVICES TO REQUEST AND SCHEDULE TRANSPORTATION, GOODS, OR LOGISTICS SERVICES WITH THIRD-PARTY PROVIDERS, BUT YOU AGREE THAT URBA HAS NO LIABILITY TO YOU IN CONNECTION WITH ANY TRANSPORTATION, GOODS, OR LOGISTICS SERVICES PROVIDED OR NOT PROVIDED BY THIRD-PARTY PROVIDERS. OF THIRD PARTIES OTHER THAN THOSE EXPRESSLY ESTABLISHED IN THESE TERMS.

URBA SHALL NOT BE LIABLE FOR ANY DAMAGE, LIABILITY OR LOSS ARISING FROM THE LACK OR IMPROPER INSTALLATION OR USE OF CHILD RESTRAINT SYSTEMS FOR PERSONS ON TRIPS REQUESTED THROUGH THE SERVICES FOR WHICH A SECURITY SYSTEM IS LEGALLY REQUIRED TO KIDS. KIDS.

THE LIMITATIONS AND DISCLAIMERS IN THIS SECTION ARE NOT INTENDED TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER WHICH MAY NOT BE EXCLUDED UNDER APPLICABLE LAW. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, URBA'S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. THIS PROVISION SHALL HAVE NO EFFECT ON THE ELECTION OF URBAN LAW PROVISION SET FORTH BELOW.

Indemnity.

You agree to indemnify and hold Urba and its affiliates and their officers, directors, employees and agents harmless from any and all actions, claims, demands, losses, liabilities, costs, damages and expenses (including attorneys' fees). ), arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) Urba's use of your User Content; or (iv) your violation of the rights of any third party, including third party providers.

7. Other Provisins

Choice of Law.

These Terms will be governed by and construed in accordance with the laws of the state in which your dispute arises, without regard to the choice or conflict of law principles of any jurisdiction, except as otherwise provided in the Arbitration Agreement in Section 2 above. or on supplemental terms applicable to your region. This Choice of Law provision applies only to the interpretation of these Terms, and these provisions shall not be construed as a general extension of the law of any state to you if your dispute did not arise in that state.

Any dispute, claim or controversy arising out of or relating to incidents or accidents resulting in personal injury (including, without limitation, claims of sexual harassment or assault) that you allege occurred in connection with your use of the Services, whether before or after the date you accepted the Terms, it will be governed by and construed in accordance with the laws of the state in which the incident or accident occurred.

Choice of forum.

Any dispute, claim or controversy arising out of or relating to these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, shall be brought exclusively in the state and federal courts of the state in which the dispute arises. , claim or dispute. arises, notwithstanding that other courts may have jurisdiction over the parties and the matter, except as the above Arbitration Agreement or supplemental terms applicable to your region provide otherwise.

Notwithstanding the foregoing, any dispute, claim or controversy arising out of or relating to incidents or accidents resulting in personal injury (including, without limitation, claims of sexual harassment or assault) that you allege occurred in connection with your use of the Services, whether before or after the date you accepted the Terms, will be brought exclusively in the state or federal courts of the State in which the incident or accident occurred, notwithstanding that other courts may have jurisdiction over the parties and the subject matter, and except as may be otherwise provided in the above Arbitration Agreement or supplemental terms applicable to your region, to the extent permitted by law.

The Choice of Law and Choice of Forum provisions above do not apply to the Arbitration Agreement in Section 2, and we refer you to Section 2 for the provisions applicable to such disputes.

Claims of Copyright Infringement.

Copyright Claims: Urba App Driver LLC// Infringement should be directed to Urba Driver's Designated Agent. Please visit the Urba Driver website at https://www.urba1.com// https://www.urbadrivers.com/legal/intellectual-property/copyright/ Urba App Driver LLC//global for the designated address and additional information.

information.https://sites.google.com/view/urbaapp-com-policy-privacy 

Notice.

Urba Driver  may provide notice by means of a general notice on or through the Services, email to the email address associated with your Account, telephone or text message to any telephone number provided in connection with your account, or by letter communication sent by first class mail. . mail or prepaid mail to any address associated with your Account. Such notice shall be deemed to have been given on the expiration of 48 hours after delivery by mail or postal mail (if sent by first-class mail or postage prepaid) or upon delivery (if sent by regular mail). email, telephone, or on or through the Services). You may give notice to Urba Driver, and such notice will be deemed given when received by Urba Driver, at any time by first class mail or mail prepaid to our registered agent for service of process, c/o Urba App Driver LLC. The name and current contact information for the registered agent in each state is available online at https://www.wolterskluwer.com/en/solutions/ct-corporation/sop-locations. If another provision of these Terms addresses any specific notice (for example, notice of updates to these Terms, or notice of a dispute or demand for arbitration), those specific provisions of the notice will control to the extent of any conflict or inconsistency between those provisions. provisions and this notice provision.https://sites.google.com/view/urbaapp-com-policy-privacy 

You may not assign these Terms without Urba  Drivers prior written approval. Urba Driver may assign these Terms without your consent to: (i) a subsidiary or affiliate;  acquirer of shares, businesses or assets of Urba Driver; or  a successor by merger. Any purported assignment by you in violation of this section will be void. No joint venture, partnership, employment, or agency relationship exists between you, Urba Driver, or any Third Party Provider as a result of this Agreement or use of the Services. If any provision of these Terms is held invalid or unenforceable, that provision will be null and void and the remaining provisions will be enforced to the fullest extent possible under law. Urba Driver  failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by Urba Driver in writing. This provision shall not affect the Severability and Survivability of the Arbitration Agreement section of these Terms. 

Contact:// urba@urbaapp.com