Embedded Files
Privacy Policy
Last updated: 04-07-2025
Kwenzi Privacy Notice
Kwenzi’s mission is to build a social marketplace that empowers people to build thriving businesses
and communities.
Therefore, it is an essential that the information you submit through the service be made available
to other users in your country and around the world. In using our service Your information may also
be shared with other services of which you are not a user, as well as potentially transmitted to third
parties as set forth herein. Kwenzi is committed to protecting the privacy of its users and the
information that You share in connection with your use of the Kwenzi services. This privacy policy
(“Privacy Policy”) describes the privacy practices of Kwenzi and our subsidiaries and affiliates
(collectively, “Kwenzi”, “we”, “us” and/or “our”) with respect to information, including personally
identifiable data, personally identifiable information, personal information, or similar identifiable
data that identifies you as an individual personally as defined under applicable law (“Personal Data”)
that we collect about individuals (“You” and/or “You”), including through any of our websites,
mobile applications, or any other services or offerings which may reference this Privacy Policy (the
“Services”)(all of the Your data or information received by, or generated through Your use of, the
Kwenzi services, including Personal Data defined broadly herein as “Information”). Any Services may
also provide additional policies which will govern how Kwenzi processes the information with
respect to that specific product, service, or promotion. By submitting Information through our
Services, you agree to the terms of this Privacy Policy, our Terms of Service as well as any other
documentation referenced herein. If you do not agree you should discontinue use of the services
immediately. Kwenzi retains the right to deny or suspend access to anyone we reasonably believe
has violated any provision of this Privacy Policy.
Table of Contents
Information That We Collect and How We Use It
Legal Basis on Which Kwenzi Collects Your Personal Information
Sharing Your information
Your Rights and Choices
Cookies, Flash, and Other Means of Automated Collection
Data About Others
A Note About Children
Other Websites, Applications, and Services
International Data Transfers
Security
Verification
Changes to Kwenzi ’s Privacy Policy
Contacting Kwenzi
Important Information for California Residents
Important Information for Indian Residents
Information That We Collect and How We Use It
Information That You Provide Us. We will collect Information that you provide to us when you use
the Services, such as when you (1) create an account; (2) make a purchase; (3) participate in events
or promotions; (4) send questions or comments via the Service, email, or chat to Kwenzi or other
users; (5) fill out surveys; or (6) otherwise communicate with us or other users through or about the
Services.
We will also collect information when you sign up for marketing emails, events, or other
opportunities through Kwenzi. Kwenzi uses a variety of technologies to collect Information, including
cookies, web beacons, pixel tracking technology, and the like. We also use Information to improve
our Services, including for analytics purposes. We may use aggregated, non-personally identifying
information to operate, analyze, improve, and optimize our website and service we may collect
Information from you, as further described herein. Aggregated, non-personally identifying
information is not your Information.
The Types of Information That You Provide Us. Pursuant to Your sign up and use of the Services, You
may provide data to Kwenzi such as:
Contact data. Such as name, address, and phone number
Profile data. Such as username, password, picture, interests, preferences, and merchandise sizing
Education data. Such as college and year of graduation
Demographic data. Such as postal code, gender, and age
Your data. Such as text, audio, video and metadata content regarding Your uploads
Transaction data. Such as payment and other details connected Your purchases
Communication data. Such as questions and feedback You send to Us
Financial data. Such as account numbers, payment card information, and related details
Identity data. Such as national identification numbers, social security, and drivers license details
Usage data. Such as tracking information regarding Your use of, and interaction with, the Services
Marketing data. Such as email preferences
Analytics data. Such as data We create through analysis of Your use of the Services
Other data. Any other data not specifically listed here collected regarding Your use of the Services
Information We Collect from Third Parties. You may provide Us Information from various third party
services, and we may also obtain Information from various third party services about You, including
Facebook, Twitter, Instagram, Pinterest, and Tumblr (“Third Party Services”). You may enable these
Third Party Services, and in some cases may use Your Kwenzi credentials in enabling such Third Party
Services. In enabling these Third Party Services You will share data between such Third Party Service
and Kwenzi. The transfer of Your data from such Third Party Services is governed solely by the
settings, policies, and your agreements with those Third Party Services. You are solely and
completely responsible for those policies, agreements, and settings. We are not responsible for your
agreement with, or the actions take by, such Third Party. We may add this information to the
information we have already collected from you via our Services in order to improve the Services we
provide to you. Note that we may also obtain Information about You from other third parties, such
as marketing partners, publicly available sources, and data providers. If you withdraw our ability to
access certain information from a third-party platform or social media network, that choice will not
apply to information that we have already received from that third-party.
How We Use The Information We Collect. We collect, hold, use and disclose your Information in
connection with the Services and features of our Service.
Here are some examples of how we use Your information:
To provide, develop and enhance the Service
Provide and deliver products, information, and the Service itself to you
Process and fulfill orders
Enable security features, remembering Your device, sending You security codes
Enable social features, such as connecting You with other users and Third Party Services
To provide users with communications, materials, and marketing announcements
Perform any other actions deemed necessary by Kwenzi to provide the Services
Additional Usage Of Your Information. Additionally, we may use Your Information to (1) analyze and
improve the service (2) send You marketing related communications (3) deliver advertising to You, as
well as other users and our partners (4) comply with any law, rule, or regulation, including law
enforcement requests such as subpoenas or other requests from legal authorities (5) protect our,
Your, or others’ rights, including privacy rights, (6) prevent fraud (7) create anonymous, aggregated
data.
Legal Basis on Which Kwenzi Collects Your Personal Information
Kwenzi collects and processes your Information on the basis of different legal grounds, depending on
the nature of the Information being provided and the type of processing involved, as follows:
Performance of a Contract. Some of the Information processed by Kwenzi is performed on the basis
that it is necessary for the performance of our agreement with you, or in order to take steps at the
request of the user prior to entering such an agreement.
Legitimate Interest. A second ground relied upon by Kwenzi for other types of processing of your
Personal Information is that it is necessary for the purposes of legitimate interests pursued by
Kwenzi. Such legitimate interests will include where Kwenzi sends you marketing about our products
and services, where we believe you have a reasonable expectation that we will perform a particular
type of processing on your behalf, or where such processing is strictly necessary for fraud detection
and prevention. Kwenzi will only rely on such a ground where an assessment has been performed
balancing the interests and rights involved and the necessity of the processing in order to provide
our services, products and features to you.
A Legal Obligation. A third ground relied upon for certain types of processing is that it is necessary in
order to allow Kwenzi to comply with a legal obligation.
Consent. Finally, in certain situations Kwenzi relies on your consent in order to process your Personal
Data, such as marketing communications.
Sharing Your information
We share your Information with third parties in the following circumstances or as otherwise
described in this Privacy Policy:
Business Partners, Affiliates, Advisors and Transfer Participants. We may share your
Information with our channel partners, subsidiaries, affiliates, professional advisors (such as
financial, insurance, legal accounting, or otherwise), joint ventures, or any other company,
to fulfill obligations and requests, to deliver provide users information about Kwenzi and
other purposes in Kwenzi’s sole discretion in its provision of the Services. Kwenzi does not
control how a business partner may use your Personal Information. Our business partners
are responsible for managing the use of Personal information collected in these
circumstances. We may also share your Personal Data with our corporate parent,
subsidiaries, and affiliates, for purposes consistent with this Privacy Policy, as well as other
Kwenzi services including those which you are not a user.
Service Providers. Kwenzi will share your Information with companies that provide a service
to Kwenzi, such as database maintenance, identity verification, fraud monitoring, payment
processing, storage, hosting, etc.
Third Parties. If you enable features or functionality that connects the Service to a third
party platform such as a social media network (each, a “Third Party”), then we may disclose
Your Information to such Third Party, and do not control the Third Party’s use of Your
Information. Additionally, we may share information about You with additional third parties,
whether or not authorized by You, in our provision of the Services.
Other Users. We will share Your Information with others users, including to sellers when you
make a purchase on the Service, or to the broader user base when You upload Information
publicly. We do not control how other users will utilize Your Information.
With Your Consent. We will share Your Information in addition in the method and to those
listed herein with Your consent, and as described in such consent.
Publicly. As an essential element of the Service, most of the Personal Information you
provide to us when you register or update your profile is displayed on your profile and
intended to be shared with other users. Your photos, posts, and other content you post to
the Site are also meant for public consumption. We may display this content through our
Services, and further distribute it to a wider audience through third party sites and services.
Once displayed on publicly viewable web pages, that information can be collected and used
by others. We cannot control who reads your postings or what other users may do with the
information that you voluntarily post, so it is very important that you do not put any
sensitive, confidential, or any other information you do not wish to be shared in your posts.
Once you have posted information publicly, while you will still be able to edit and delete it
on the Service, you will not be able to edit or delete such information cached, collected, and
stored elsewhere by others.
Authorities. We will share Your information with law enforcement, government authorities,
or other parties as, and if, required by law or in good faith that the action is necessary to
comply with legal obligations, protect individuals (including Your) rights and safety, or to
protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal
activity.
Feedback. We may share and publish any feedback we receive from you. We may identify
you by your first and last name and may also indicate your home city. We may post any
feedback on the Service from time to time. If you make any comments on a blog or forum
associated with Kwenzi, or on the Kwenzi Service, you should be aware that you have no
reasonable expectation of privacy and that any Personal Data you submit there can be read,
collected, or used by other users of these forums, or the Service and could be used to send
you unsolicited messages. We are not responsible for the personally identifiable information
you choose to submit in these blogs and forums or on the Service.
Your Rights and Choices
In addition to the other rights set forth in this privacy policy and at law, the following rights are
available to You explicitly through Your use of the Service:
Access, Update and Delete Information. You may access, review update, and delete Your
Information (or your account in its entirety) from Kwenzi at will through Your use of the
Service. In addition, you may have the right to request Kwenzi perform these actions
directly. Kwenzi reserves the right to verify any such requests, and may charge you a fee for
such request, where allowable. In certain instances Kwenzi may be unable to fully comply
with such request, or may reject such requests, and will make best efforts to provide an
explanation to you as to why such request was unable to be complied with, or rejected.
Please note that we may be required (by law or otherwise) to retain this information and not
delete it (or to keep this information for a certain time, in which case we will comply with
your deletion request only after we have fulfilled such requirements). We may retain certain
Personal Data indefinitely, unless you delete it or request its deletion. We keep your
personal information for no longer than necessary for the purposes for which the personal
information is processed. We may retain your information for to satisfy applicable
governmental laws, regulations, investigations, proceedings or for reasonable backup,
archival, audit, legal or other similar purposes.
Withdraw Consent. You may withdraw any consent you have provided Kwenzi at any time,
however withdrawing such consent may limit or restrict Your use or access of our Services.
Email Communications and Opt Outs. We may send you emails, including marketing,
promotional, and third-party related communications. You may opt out of these emails at
any time by unsubscribing or selecting this option through our Services. Note that You may
need to opt out from each Kwenzi Service individually. Despite your election, we may still be
required to send you Service-related communications, including any updates to our terms of
service or this Policy.
Do Not Sell.
We do not sell your Personal Data in the conventional sense (i.e., for money). However, like
many companies, we use services that collect information from You (to deliver
advertisements to You for example) and this may classify this use as a “sale” of your
Personal Data.
Do Not Track.
Our Service currently does not respond to “Do Not Track” (DNT) signals and operates as
described in this Privacy Policy whether or not a DNT signal is received.
Advertising.
Your Information may be collected by third parties and business partners through Your use
of the Services, and used for advertising purposes (among other purposes). Users may opt
out of receiving targeted advertising on websites. Please note that we also may work with
companies that offer their own opt-out mechanisms and may not participate in the opt-out
mechanisms. If you choose to opt-out of targeted advertisements, you will still see
advertisements online but they may not be relevant to you. Even if you do choose to opt
out, not all companies that serve online behavioral advertising are included in this list, so
you may still receive some cookies and tailored advertisements from companies that are not
listed.
Cookies, Flash, and Other Means of Automated Collection
We, and our service providers and business partners, may automatically collect Information such as
device data (operating system, version, model, identifiers, etc.) and online activity data (websites
visited, location, screens viewed, etc.) through automated means such as Cookies, Flash-based LSOs,
web beacons, and similar technologies, including collection through third party software
development kits (any of which may also enable third party information collection through our
Services).
These means of Automated Collection may also help provide functionality to our Services, allow You
to save passwords, and generally monitor Your use and our provision of the Service.
You may instruct your browser to stop accepting cookies at any time or set your browser to prompt
you before accepting cookies. Please consult your browser’s settings for further technical
information. If you do not accept cookies, you may not be able to use all portions or functionality of
the Service. You are responsible for all control over your browser, mobile device, or other
applications that control the settings of these means of automated collection.
Data About Others
You may refer friends, share information, or upload contacts of third parties through the Service.
When you provide such information, you agree you have the rights to upload such information. We
rely upon you to obtain whatever consents may be required by law to allow us to use such
information. You or the third party whose information you’ve provided may contact us to request
the removal of this information from our database.
A Note About Children
Kwenzi does not intentionally collect Information from individuals under the age of 18. If you are
under 18 please do not submit any Information through the Service. If we learn that we have
received Information from a child under 18 we will attempt to delete the Information as soon as
possible. If we know that you are younger than 18 years old, we will ask for your permission (or if
you are younger than 18 years old, your parent’s or guardian’s permission) to sell your Personal
Information before we do so. If you believe we may have Personal Data from a child under 18 please
contact us.
Other Websites, Applications, and Services
This Privacy Policy applies only to the Services. The Services may contain links to third party
websites, applications, and services (“Third Party Offerings”). Kwenzi does not endorse or represent
such Third Party Offerings. Additionally, Kwenzi’s content may be included in Third Party Offerings
not associated with us. We do not control, and are not responsible or liable for, such Third Party
Offerings.
Please review the terms and policies of Third Party Offerings before engaging with third party
websites, applications, and services.
International Data Transfers
We are headquartered in Kenya and may share Personal Data with service providers and other
recipients in Kenya and worldwide, including jurisdictions where privacy laws applicable to those
recipients may not be as protective as those in your jurisdiction and we will not necessarily ensure
they meet the particular requirements of your local privacy laws. We may be required to disclose
Personal Data in response to lawful requests by public authorities, including to meet national
security or law enforcement requirements.
Security
Kwenzi employs organizational, technical and physical safeguards designed to protect your Personal
Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
Depending on the circumstances, our safeguards to protect Personal Data in electronic and physical
records include facilities access restrictions, system access controls, firewalls, data encryption and
payment processing security.
No Internet, email or other electronic transmission is ever fully secure or error free, so you should
take special care in deciding what information you send to us in this way. Your information may be
stored with third-party cloud service infrastructure providers.
Verification
We reserve the right to verify your identity by means acceptable to Us to process your requests to
exercise your information, access or deletion rights. You may designate an authorized agent to make
a request on your behalf pursuant a valid power of attorney, the requester’s valid government-
issued identification, and the authorized agent’s valid government issued identification. We cannot
process your request if you do not provide us with sufficient detail to allow us to understand and
respond to it.
Changes to Kwenzi’s Privacy Policy
We may update this Privacy Policy from time to time and for any reason. We may, and if required by
law will, also provide notification of changes but you are ultimately responsible for consulting this
Privacy Policy for regular changes. Modifications will be effective upon updating of this Privacy Policy
unless otherwise stated by Us. Continued use of our Services shall indicate your acknowledgement
of such changes and agreement to be bound by the terms of such changes. If you do not agree, you
should immediately discontinue your use of the Services.
Contacting Kwenzi
All inquiries regarding this Privacy Policy should be directed to support@kwenzi.com , or via post to
Kwenzi c/o Camaraderie PLC, P.O.Box 621-00618 Nairobi, Kenya.
Please provide all relevant information and detail in such inquiry. We will make best efforts to
respond in a reasonable period of time and may consult with third parties in addressing your inquiry.
Additionally, you may have the right to provide inquiries directly to relevant data protection
authorities, as may be applicable in your jurisdiction.
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