Privacy Policy for BUSZ Operator (KSRTC) App
Effective Date: March 5, 2024
Introduction
This privacy policy governs your use of the BUSZ Operator (KSRTC) mobile application ("Application") for mobile devices created by the BUSZ Transit Infosolutions, with registered address at 14/1725, Second Floor, Habitha Building, Orphanage Road, Mukkam, Kozhikode, Kerala, India, 673602
At BUSZ, we are committed to protecting the privacy of our users, including the registered drivers who use our BUSZ Operator app. We believe that transparency and clarity regarding our data collection, use, and disclosure practices is essential to building and maintaining trust with our users. This Privacy Policy explains how we collect, use, and disclose information from the BUSZ Operator app.
Information We Collect
We collect the precise real time location information of the device of registered drivers who use the BUSZ Operator (KSRTC) app. This data is collected every 15 seconds and uploaded to our server. We also collect information about the device being used, such as the device model, operating system version, Phone number of users to log in, and unique device identifiers.
If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
Use of Information
We request user location information only with registered drivers of transit agencies who have undergone on-premise training to use the BUSZ Operator (KSRTC) App. This information is solely used to improve transit operations and provide better services to our users.
Only registered users with phone number can log in. The general public cannot access the app, and no location information is collected until logged in.
The location data collected from the BUSZ Operator (KSRTC) app is used to display real-time location of the bus through BUSZ User App. This data is also used to analyze and improve the performance of our services. We use the device information collected to identify and troubleshoot technical issues and to optimize the performance of the app.
Disclosure of Information
We do not sell or share any personal information of our users with third parties. The location data collected from the BUSZ Operator (KSRTC) app is only shared with our own servers, and is not shared with any other parties. We may disclose location data if required to do so by law or in response to a legal request.
Opt-out rights?
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at support@traccar.org.
Data Retention
We retain the location data collected from the BUSZ Operator (KSRTC) app for as long as necessary to provide our services. Once the data is no longer needed, it is deleted from our servers. We may retain aggregate, de-identified data for analytical purposes.
Children
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@busz.in. We will delete such information from our files within a reasonable time.
Security
We take reasonable measures to protect the information collected from the BUSZ Operator (KSRTC) app against unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies to protect data in transit and at rest. However, no security system is perfect, and we cannot guarantee the security of the information collected from the BUSZ Operator (KSRTC) app.
Updates to Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage users to review this Privacy Policy periodically to stay informed of our data collection, use, and disclosure practices.
User Choices
Users of the BUSZ Operator (KSRTC) app have the ability to control certain data collection and sharing preferences. For example, users can choose to disable location services or background sync within the app. However, certain features of the app may not function properly if these settings are disabled.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, you can contact us at info@busz.in
By using the BUSZ Operator (KSRTC) app, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.