Koto
Effective Date: December 15, 2025
Thank you for using Koto (“Koto”, “we”, “us”, or “our”). This Privacy Policy explains how we handle information when you use our mobile application and related services (collectively, the “Service”).
1) INFORMATION WE COLLECT
We aim to collect as little personal information as possible. The information we may collect falls into the categories below:
A. Information You Provide
- Contact information: If you email us for support, we may receive your email address and the contents of your message.
B. Information Collected Automatically
Depending on your device settings and how you use the Service, we may collect:
- Device and usage data: app interactions, in-app events, general usage patterns, language, time zone, and similar diagnostics.
- Log and crash data: crash reports, performance data, and error logs to help us fix bugs and improve stability.
C. Subscription and Purchase Information
Koto may offer subscriptions and/or in-app purchases.
- Purchases are processed by Apple (App Store). We do not receive your full payment details (such as your credit card number).
- We may receive information necessary to provide the Service, such as purchase status, subscription status, and product identifiers.
2) HOW WE USE INFORMATION
We use information for the following purposes:
- Provide and maintain the Service (including unlocking Pro features and restoring purchases)
- Improve the Service, fix bugs, and optimize performance
- Respond to support requests and communicate with you
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations
3) SHARING OF INFORMATION
We do not sell your personal information.
We may share information in limited cases:
- Service providers: We may use third-party providers to host data, provide analytics, crash reporting, or help operate subscriptions. These providers are permitted to process information only on our behalf and under appropriate safeguards.
- Legal and safety reasons: We may disclose information if required by law or if we believe it is necessary to protect rights, safety, and security.
- Business transfers: If our Service is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
4) DATA RETENTION
We retain information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Support emails may be retained for record-keeping and to improve customer support.
5) YOUR CHOICES AND RIGHTS
Depending on where you live, you may have rights such as:
- Access: request a copy of the personal information we hold about you
- Deletion: request deletion of certain personal information
- Correction: request correction of inaccurate information
- Objection/Restriction: object to or restrict certain processing
- Portability: request transfer of your data where applicable
To exercise these rights, contact us at: s-rank-property@outlook.com
We may ask you to verify your request.
6) CHILDREN’S PRIVACY
Koto is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take appropriate steps.
7) INTERNATIONAL USERS
If you use Koto from outside the country where we operate, your information may be processed in countries with different data protection laws. We take steps to protect information as described in this Privacy Policy.
8) SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
9) THIRD-PARTY LINKS AND SERVICES
The Service may contain links to third-party websites or services (e.g., App Store pages). We are not responsible for the privacy practices of those third parties.
10) CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Continued use of the Service after updates means you accept the updated policy.
11) CONTACT US
If you have any questions about this Privacy Policy, contact:
s-rank-property@outlook.com