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Last Updated: September 13, 2026

PART 1: TERMS OF SERVICE AND END USER LICENSE AGREEMENT

1. Agreement to Terms

By downloading, installing, or using the Konkan mobile application ("App"), you agree to be bound by these Terms of Service and End User License Agreement ("Terms") and our Privacy Policy. If you do not agree, do not use the App. We grant you a personal, non-exclusive, non-transferable, and revocable license to use the App for personal, non-commercial entertainment purposes.

2. Eligibility

You must be at least 13 years of age to use Konkan. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.

3. Account Creation and Security

Konkan utilizes Supabase for authentication and database management. When you create an account:

* You must provide accurate information.

* You are entirely responsible for maintaining the confidentiality of your login credentials.

* You may not create multiple accounts to manipulate rankings, evade bans, or otherwise disrupt the game.

* We reserve the right to suspend or terminate your account at any time for violating these Terms.

4. Prohibited Activities

You agree not to engage in any of the following:

* Using the App to advertise or offer to sell goods and services.

* Selling, trading, or otherwise transferring your Konkan account or profile to another person.

* Using cheats, exploits, automation software, bots, or any unauthorized third-party software designed to modify or interfere with the Konkan experience.

* Harassing, threatening, or defrauding other players.

5. User-Generated Content, and How to Report or Block Another Player

Konkan may allow you to post content, such as profile pictures, usernames, and chat messages ("User Content"). You retain ownership of your User Content, but you grant us a worldwide, royalty-free license to host, display, and distribute it within the App. We are not responsible for User Content and reserve the right to remove any content that violates these Terms or is deemed inappropriate at our sole discretion.

Inside the App you can report a player from the in-game menu and from their profile, and you can block a player from the same two places. Blocking stops that player from messaging you or sending you a friend request, and hides their name, chat and reactions from you. You can see everyone you have blocked, and undo any block, under Settings > Account > Privacy > Blocked players. Reported content is reviewed and removed where it breaches these Terms.

6. Virtual Items, Tournament Prizes, and Service Interruptions

Any virtual currency, points, or achievements earned or purchased within Konkan have no real-world value and cannot be exchanged for cash or items of value outside the App. We reserve the right to manage, regulate, and modify virtual items at our discretion.

Separately from virtual items, Konkan sometimes runs tournaments and contests whose advertised prizes are awarded outside the game, such as a voucher or a physical item. Those prizes are not virtual items, are not bought with virtual currency, and are not convertible in either direction: a prize cannot be turned into virtual currency, and virtual currency cannot be turned into a prize. Each such contest is governed by its own official rules, which set out who may enter, how a winner is decided, and how a prize is claimed. Those rules are published on our website and linked from the contest itself. Apple is not a sponsor of, and is not involved in, any Konkan contest.

Konkan is provided "as is." While we strive for a seamless experience, we are not liable for any loss of game progress, virtual items, or rankings resulting from server downtime, software bugs, or internet connectivity issues on the user's end. We reserve the right to reset game data or roll back the server in the event of a critical system error.

7. Copyright Infringement

We respect the intellectual property rights of others. If you believe any content in Konkan infringes upon your copyright, please contact us at support@konkan.krd with a detailed description of the alleged infringement. We will investigate and remove violating content as necessary.

8. Third-Party Links

The App may contain links to third-party websites or services (such as app stores or social media platforms). We do not own or control these third-party sites and are not responsible for their content, privacy policies, or practices.

9. Dispute Resolution

Any dispute arising from these Terms will first be addressed through informal negotiations for a period of 30 days. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration in Erbil, Iraq, rather than in court.

10. Limitation of Liability

To the maximum extent permitted by law, our liability to you for any claims arising out of or related to these Terms or your use of Konkan shall be limited to the lesser of: (a) the amount you paid to us for the App or in-app purchases in the 12 months preceding the claim, or (b) $50.

11. Account Deletion

You may request the deletion of your account and associated personal data directly within the App settings or by contacting us. Once processed, this action is permanent.

PART 2: PRIVACY POLICY

This Privacy Policy explains how we collect, use, and protect your information when you play Konkan. By using the App, you consent to the data practices described below.

1. Information We Collect

* Account Information: When you register, we collect information necessary to create your account, such as your email address, username, and password.

* User-Generated Content: We store the content you create or upload, including profile pictures and in-game chat messages.

* Gameplay Data: We collect data related to your game progress, scores, rankings, and virtual item inventory.

* Device and Usage Information: We may automatically collect information about your device, including your device model, operating system, IP address, and app usage data (e.g., crash reports and feature interactions) to help us maintain and improve the game.

* Voice Chat: When you join voice chat, your microphone audio is sent live to the other players at your table, and passed through a relay server when a direct connection is not possible. We do not record, store, or listen to voice chat. Your microphone is only opened while you are in a voice session, and only after you have granted microphone permission.

* Advertising and Measurement Data: When you install the App from one of our advertisements, or reach a milestone such as registering, signing in, completing the tutorial, reaching a level, or making a purchase, we report that event to our advertising partner so that we can tell which advertisements work. That report identifies you by your Konkan account number, your username, and your email address, each of which is scrambled (hashed) on your device before it is sent, so that our partner can match you without reading the underlying values. On iPhone and iPad it also includes your device's advertising identifier, but only if you allowed tracking when iOS asked you. If you declined, no advertising identifier is sent.

* Diagnostic Data: When the App stops unexpectedly we receive a technical report describing what the App was doing at the time, together with your device model and operating system version.

2. How We Use Your Information

We use the collected information to:

* Provide, operate, and maintain the Konkan game.

* Authenticate your identity and secure your account.

* Save your game progress and manage leaderboards.

* Facilitate in-game communication (e.g., chat and voice chat).

* Enforce the rules, including acting on reports and honouring the players you have blocked.

* Provide customer support and respond to your inquiries.

* Monitor and analyze usage trends to improve the App's performance and fix bugs.

* Measure which of our advertisements bring players to the App, and show advertisements to people who play the way you do.

3. Third-Party Services

We do not sell your personal data. We do use third-party services to run the App, and some of them receive your data:

* Supabase: Secure backend database management and user authentication. Your account credentials and game data are processed and stored through their infrastructure.

* TikTok (TikTok Business SDK): Measures which of our advertisements brought players to the App, and lets us show advertisements to people who play the way you do. TikTok receives your Konkan account number, your username, and your email address, all of which are scrambled on your device before they are sent so that TikTok can match them without reading them. It also receives a record of milestones in the App, such as registering, signing in, completing the tutorial, reaching a level, and making a purchase. On iPhone and iPad it additionally receives your device's advertising identifier, but only if you allowed tracking when iOS asked you. If you declined, no advertising identifier is sent. We never send TikTok your phone number, your chat messages, or the content of anything you write in the App.

* Firebase and Google (Analytics, Crashlytics, Cloud Messaging, Remote Config): Tell us which screens are used, send us crash reports when the App stops unexpectedly, deliver your push notifications, and let us change settings in the App without publishing an update. Firebase receives an anonymous identifier for your installation, your device model and operating system version, and the events described above.

* Google Sign-In and Sign in with Apple: Used only if you choose to sign in with one of them. We receive your name and email address from the provider in order to create your account; we never receive your password. If you use Apple's "Hide My Email", we never see your real address.

* Relay servers for voice chat: When two players cannot connect to each other directly, their voice audio passes through our relay server so the call can continue. The relay forwards the audio; it does not record or store it.

* App Stores: Platforms like the Apple App Store and Google Play Store handle every purchase and may collect their own data, such as payment information. We never see or store your card details; we receive only a confirmation that a purchase completed.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention and Your Rights

We retain your data for as long as your account is active or as needed to provide the game services. You have the right to:

* Access the personal data we hold about you.

* Update or correct inaccuracies in your information.

* Request the permanent deletion of your account and associated data (as outlined in Section 11 of the Terms of Service).

* Turn off advertising tracking at any time. On iPhone and iPad, go to Settings > Privacy & Security > Tracking and turn off the permission for Konkan. On Android, go to Settings > Google > Ads and either delete or opt out of the advertising ID. Once you do, no advertising identifier is sent.

6. Children's Privacy

Konkan is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such data immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this document or via an in-app notification.

8. Contact Us

For support, data deletion requests, reports about another player, or questions regarding these Terms or the Privacy Policy, please contact us at: support@konkan.krd

Konkan is published by [YOUR REGISTERED COMPANY OR TRADING NAME], Erbil, Iraq.