For more than 120 years, Kodak has offered some of the most innovative products and services on the market. Since then, the company has changed the way millions of people around the world capture and share their life experiences. Since the company focuses on capturing life events, it is important to stay close to the client base. That's why the company offers a multitude of ways to stay connected with the customer service department.
Click here to leave a comment about your customer service experience.
Both customers and businesses want to make sure they have a way to contact customer service in case they have questions or concerns regarding products and services. You can contact the customer service department by post, email, telephone and through social networks.
United States Customer Service: 1-800-235-6325
Africa Consumer Digital Product Support: 09-44-131-458-6714
Argentina: 0-800-362-5632
Buenos Aires Office: 54-03327-45-8000
Australia Head Office: (03) 8417-8000
Austria Vienna Office: 43-1-97001 + 0
Belgium: 0800-790 72
Luxembourg: 800- 248 65
Brazil Office: 55-11-2132-6000
Canada Office: 1-800-465-6325
Digital product support for consumers in the Caribbean Islands: 78-7-757-5500
Chile Office: 56-2-530-8000
China Hotline: 1-800-820-5528
Colombia Office: 571-412-55-50
Digital Product Support for Czech Republic Consumers: 44-131-458-6714
Denmark office: 45-70-157000
Dominican Republic Office: 809-563-1262
Office in Egypt: 20-2-394-2200
Eire Consumer Digital Product Support: 01-407-3054
Finland Office: 358 9 2517 8260
Office in France: 33-1-400-13000
Germany: 711-406-0
Office in Greece: +30 210 6189200
Hong Kong Office: 852-2564-9333
Hungary: 06800-17030
India Office: +91 22 6641 6300
Indonesian Consumer Digital Product Support: 001 803 852 9634
Ireland: 01-402-6815
Office in Italy: 39 02 660 28710
Japan Consumer Digital Product Support: 81-3-5540-9000
Kenya Office: 254-2-530-164
Korea Office: 82-2-708-5400
Latin America: 1-305-507-5600
Lebanon Office: 961-1-883822
Malaysia Kuala Lumpur Office: 603-5032 0288
Mexico Office: (52) 1105-1600
Office in the Netherlands: +31 30 654 5674
New Zealand office: 0800 848 999
Norwegian Office: +47 66 81 60 00
Pakistan Digital Product Support: +971 4 344 4910
Panama Office: 507-263-6077
Peru Office: 51-1-610-87-00
Philippine Office: 63-2-815-8851
Poland Office: 0048-22-430-6900
Office in Portugal: +351 21 4147600
Puerto Rico: 800-235-6325
Russia Office: +7-(495)-620-91-66
Singapore Office: 65-6371-3388
Slovakia Consumer Digital Product Support: 44-131-458-6714
Spain Office: 34-91-6267100
Sweden Office: 46-8-55-56-3500
Taiwan office: 8862-2370-9880
Bangkok Office: 66-2-271-3040
Istanbul office: 216-578-2600
Dubai, United Arab Emirates Office: +971 4 344 4910
United Kingdom: 01442 261122
Uruguay Office: 598-2-401-7282
Venezuela Office: 058-212-955-2111
International: 44-0-131-458-6714
Shipping Address
Kodak 343 State St. Rochester, NY 14650
Kodak's official website http://www.kodak.com/ek/US/en/Home.htm allows new customers to register on the site for free and existing customers to make purchases and experience new products and services of the company Customers can find new products and accessories. Companies can learn how to create a more efficient business and promote B2B communication.
Customers can email Kodak here: http://www.kodak.com/ek/US/en/Home.htm. Customers must select sales or services before sending the communication. Once you select the applicable product, you will be able to submit comments, questions or concerns. We send an email regarding service centers in the local area. We are waiting for an answer.
We would like to say that our experience with Kodak customer service was pleasant, but unfortunately it was not. We called the customer support line and drove through the less than confusing automated system. After selecting the option to speak with a customer service agent, the automated system indicated that the expected wait time was 59 minutes.
I don't know about you, but waiting an hour or so to speak to a customer service representative is not customer service. To contact a representative, we suggest email or writing.