This Privacy Policy explains how Personal Data is collected, used, and disclosed when you use the KnowVid mobile application, website, and related services (the“Services”).
By using the Services, you agree to this Privacy Policy and confirm that you are over 18 years of age (or have had your parent or guardian read and agree to this Privacy Policy for you). If you do not agree or are unable to make this promise, you must not use the Services. In such cases, you must delete the App from your device.
Please read the Privacy Policy below to learn more about what we do with your data, your data privacy rights, who will be the data controller, and how to influence personalized advertising. If you have any questions, please contact us at 【support@knowvidapp.com】.
“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
“EEA” includes all current member states to the European Union and the European Economic Area. For the purpose of this policy EEA shall include the United Kingdom of Great Britain and Northern Ireland.
“Process”, in respect of personal data, includes to collect, store, and disclose to others.
1.Categories of Personal Data We Collect
We collect data you voluntarily provide (such as when you enter your reading preferences, name, email).
We respect your privacy and are committed to being transparent about the categories of personal data we collect. This section outlines the various types of data we gather:
1.1 Data You Provide
When you register for and use our Services, you provide us with personal information voluntarily. This may include details such as your reading preferences, name, and email address.
2.For what purposes we process your personal data
We process your personal data:
2.1 To provide our Services
This includes enabling you to use the Services in a seamless manner and preventing or addressing Services errors or technical issues.
2.2 To customize your experience
We process your personal data, such as reading preferences, to adjust the content of the Services and make offers tailored to your personal preferences. As a result of such processing, you will see more books from, for example, the "Self-Growth" category in the App.
2.3 To research and analyze your use of the Services
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Services and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and categories of books our users like more, what categories of users use our Services. As a consequence, we often decide how to improve the Services based on the results obtained from this processing. For example, if we discover that users more often read book summaries from “Productivity” category, we may create and introduce more of book summaries into this category.
2.4 To send you marketing communications
We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails.
2.5 To enforce our Terms and Conditions of Use and to prevent and combat fraud
We use persona l data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).
2.6 To comply with legal obligations
We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.
Under what legal bases we process your personal data (applies only to EEA-based users)
In this section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 2. This section applies only to EEA-based users.
3.We process your personal data under the following legal bases.
3.1 Your Explicit Consent
We may use your data for sending marketing emails under this legal basis. Your consent is crucial, and you have the right to revoke it at any time. To do so, simply click on the unsubscribe link located in the footer of our marketing emails.
3.2 Fulfilling our Contractual Obligations
We process your data under this legal basis to:
Provide our Services, as outlined in our Terms and Conditions of Use.
Personalize your experience with our Services.
Manage your account and offer you dedicated customer support.
Maintain open communication with you regarding your use of our Services.
Process your payments efficiently.
We take your privacy seriously and ensure that your data is processed in a manner consistent with these stated legal bases.
3.3 Legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data
We rely on legitimate interests:
to communicate with you regarding your use of our Services
This includes, for example, sending you push notifications proposing you to read a new book summary. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Services more often. We also take into account the potential benefits to you of reading more of book summaries, which may help you to advance in life and career.
to research and analyze your use of the Services
Our legitimate interest for this purpose is our interest in improving our Services so that we understand users' preferences and are able to provide you with a better experience (for example, to make the use of App or the Website easier and more enjoyable, or to introduce and test new features).
to send you marketing communications
The legitimate interest we rely on for this processing is our interest to promote our Services in a measured and appropriate way.
to personalize our ads
The legitimate interest we rely on for this processing is our interest to promote our Services in a reasonably targeted way.
to enforce our Terms and Conditions of Use and to prevent and combat fraud
Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorized use of the Services, non-compliance with our Terms and Conditions of Use.
3.4 Compliance with legal obligations
4. Sharing of Your Personal Data
We value your privacy and are committed to safeguarding your personal data. This section outlines with whom we may share your information and the purposes for which it is shared.
4.1 Compliance with Legal Authorities
In certain situations, we may be required to use and disclose personal data to uphold our Terms and Conditions of Use, safeguard our rights, privacy, safety, or property, as well as those of our affiliates, you, or other individuals. This includes responding to requests from courts, law enforcement agencies, regulatory bodies, and other public and government authorities, as well as situations mandated by law.
4.2 In Corporate Transactions
As our business evolves, we may engage in asset transactions, such as acquisitions or sales. It's important to note that customer information is typically one of the assets transferred during such transactions. We may also share this information with affiliated entities, such as parent companies or subsidiaries. Furthermore, in the course of corporate transactions, such as the sale of our business, divestitures, mergers, consolidations, asset sales, or, in rare instances, bankruptcy, your information may be transferred.
We take your privacy seriously and ensure that any sharing of personal data is conducted in a manner consistent with the principles outlined in this Privacy Policy.
5.How you can exercise your privacy rights
To be in control of your personal data, you have the following rights:
Accessing/reviewing/updating/correcting your personal data. You may review, edit, or change the personal data that you had previously provided on the Services.
Deleting your personal data. You can request erasure of your personal data as permitted by law.
When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof.
Additional information for EEA-based users:
If you are based in the EEA, you have the following rights in addition to the above:
The right to lodge a complaint with a supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.
The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send the respective request to us as described below.
To exercise any of your privacy rights, please send a request to 【support@knowvidapp.com】.
6.Age limitation
We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at【support@knowvidapp.com】.
7.International data transfers
We do business globally. We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Services set forth in the Terms and Conditions of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.
8.Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any significant changes by email or through our Services. We encourage you to review this privacy policy regularly for the latest information on our privacy practices.
9.Data retention
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Services to you), which includes (but is not limited to) the period during which you have an account with the Services. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. PRIVACY POLICY FOR THIRD PARTY PARTNERS
We may share your personal data with third parties with your consent or explicit instructions. Here we list links to the privacy policies of our third party partners. Please review the links below for more information on how user data is collected, used and shared.
(1). Firebase
https://policies.google.com/privacy
(2). Appsflyer
https://www.appsflyer.com/legal/privacy-policy/
(3). Google Admob & Firebase
https://policies.google.com/privacy?hl=en
11.Subscription
We provide a series of value-added VIP services for individual users of this product. It aims to offer privileges to users, including ad-free experiences.
You can subscribe to VIP through in-app purchases, currently supporting only one subscription option:
7-day free trial, then $6.99/week, which will automatically renew weekly.
Notes for purchase:
The account will be automatically renewed and charged the corresponding fee one day before the expiration date.
To cancel the auto-renewal, please cancel it in the personal account settings at least one day in advance.
No refunds are available after the purchase is effective.
After the purchase, users can manage or turn off the auto-renewal in the personal account settings.
If you are already a member, the subscription will extend the service time based on the existing membership period. Only one subscription option can be effective at a time.
Subscribed users have unlimited use and access to all premium features without ads. The subscription will be auto-renewed unless it is turned off within 24 hours before the end of the period. Your account will be charged according to your plan for renewal within 24 hours to the end of the current period. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription, when applicable. You can manage or turn off auto-renewal at the subscription page of AppStore after purchase. Note that uninstalling the app will not cancel your subscription.
On your iPhone, let's open the AppStore.
Check if you are signed into the Apple account.
Tap Menu, then Subscriptions, and select the subscription you want to cancel.
Tap Cancel subscription.
12.Contact us
If you have any questions or concerns about this privacy policy or our handling of your information, please contact us at 【support@knowvidapp.com】or via our Contact Us form on the Website. We will respond to your inquiry within a reasonable timeframe.