Privacy Policy for Klex Taggers

Effective Date: 09/09/2025

AcTezz Studios (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you play Klex Taggers, our Virtual Reality game on the Meta Quest platform.

1. Do We Collect Data?

Yes, we collect user data through both Meta Quest platform services and our backend provider, PlayFab (a Microsoft service).

Data we may collect includes:

• Personal Information (only if you provide it):
  
  

  • Name, email address, or contact details (if you contact us for support, register an account, or opt into updates).
    
    

• Meta Platform Data (provided by Meta Quest):
  
  

  • Oculus/Meta User ID
    
    

  • Display name or username
    
    

  • Profile picture
    
    

  • Online presence (whether you are online/in-game)
    
    

  • Gameplay statistics (playtime, achievements, multiplayer sessions)
    
    

• Game Data Collected via PlayFab:
  
  

  • Player progress and in-game items
    
    

  • Multiplayer session data
    
    

  • Game statistics (scores, leaderboard rankings)
    
    

  • Device and region information
    
    

  • Crash reports and performance analytics
    
    

• Non-Personal / Technical Data:
  
  

  • Device type and hardware info
    
    

  • Aggregated analytics on interactions
    
    

2. How We Use Your Data

We use the collected data to:

• Enable multiplayer features, leaderboards, and cloud saves
  
  

• Sync player progress across devices
  
  

• Improve game performance and fix bugs
  
  

• Provide customer support when requested
  
  

• Comply with Meta’s and PlayFab’s policies and legal obligations
  
  

We do not sell or rent your data.

3. Data Sharing

We may share data with trusted third parties solely for game operations:

• PlayFab (Microsoft): Provides backend services for multiplayer, leaderboards, and data storage.
  
  

• Analytics/Crash Reporting Tools: Used to improve performance and stability.
  
  

These providers are required to protect your data and cannot use it for unrelated purposes.

4. Data Retention & Deletion

We retain your data only as long as necessary to provide services or comply with law.

You can request deletion of your PlayFab or game data at any time by contacting us at: Celest1a@gmail.com.
We will work with PlayFab to delete your account data within 30 days.

5. Children’s Privacy

Klex Taggers is not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

6. Security

We use reasonable safeguards and rely on PlayFab’s security measures to protect your data. However, no system is completely secure.

7. Policy Updates

We may update this Privacy Policy as needed. Changes will be posted with a new effective date.

8. Contact Us

For questions, data access, or deletion requests, please contact us at:
Celest1a@gmail.com