Effective Date: April 2, 2026
Kisangro ("we", "our", or "us") operates a Business-to-Business (B2B) eCommerce platform connecting agricultural buyers and sellers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Kisangro mobile application.
By using the Kisangro app, you agree to the terms of this Privacy Policy.
We may collect:
Business name
Owner/representative name
Contact details (phone number, email)
Business address
Trade license / registration details
Purpose: To verify businesses and enable secure B2B transactions.
Mobile number (used for OTP-based login)
Profile details
Communication preferences
We may collect approximate or precise location data, subject to your device permissions, to:
Connect users with nearby suppliers
Improve logistics and delivery services
Enable region-based product listings
📌 Note:
Location access is optional and can be controlled via device settings.
Location data is used strictly for app functionality and not for tracking users across apps.
To maintain a trusted marketplace, we may collect:
Government-issued ID
Business licenses
Registration certificates
Purpose: Fraud prevention and verification of legitimate businesses.
Profile images
Product images
Verification documents
These are securely stored and used only for platform functionality.
Payments are processed via secure third-party providers such as:
Razorpay
Kisangro:
❌ Does NOT store debit/credit card details
❌ Does NOT store UPI PINs
❌ Does NOT access bank account credentials
We use collected information to:
Enable B2B buying and selling
Verify business identity
Provide customer support
Improve logistics and delivery matching
Facilitate secure payments
Detect and prevent fraud or misuse
We do not sell your personal or business data.
We may share data only with:
Payment providers (to process transactions)
Logistics partners (to fulfill deliveries)
Service providers (for app functionality like notifications)
Legal authorities, if required by law or to protect rights and safety
All third parties are required to protect your data.
We retain your information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
Users may request deletion of their data at any time.
We implement industry-standard security measures including:
Secure servers
Encrypted communication (HTTPS)
Access control mechanisms
However, no method of transmission over the internet is 100% secure.
Kisangro integrates with trusted third-party services such as:
Razorpay (payments)
Google services (authentication, notifications)
ML Kit (if used for text recognition features)
These services operate under their own privacy policies. Kisangro is not responsible for third-party practices.
You have the right to:
Access and update your information
Request correction of inaccurate data
Request deletion of your account and data
Withdraw permissions (e.g., location access) via device settings
To exercise your rights, contact us at the email below.
Kisangro is intended strictly for business use and is not designed for individuals under 18 years of age. We do not knowingly collect data from children.
The app may request the following permissions:
Location – for nearby suppliers and logistics
Camera / Storage – for uploading product images and documents
These permissions are used strictly for app functionality and only with user consent.
We may update this Privacy Policy from time to time. Updates will be posted within the app with a revised effective date.
For privacy-related questions or requests:
📧 Email: sgsapp20@gmail.com