Privacy Policy for Kisangro

Effective Date: February 26, 2026

Kisangro ("we", "our", or "us") operates as a Business-to-Business (B2B) eCommerce platform that connects agricultural buyers and sellers.

This Privacy Policy explains how we collect, use, and protect business and user data when you use the Kisangro mobile application.

1. Information We Collect

a. Business Information

We may collect:

• Business name

• Owner name

• Contact details (phone number, email)

• Address

• Trade or license details

This information is used to enable secure transactions between verified businesses.

b. Account Information

• Phone number (for login / OTP verification)

• Profile details

• Communication details

c. Location Information

We may collect approximate or precise location data to:

• Connect users with nearby suppliers

• Improve logistics and delivery efficiency

• Enable region-based product discovery

Location is used only for platform functionality.

d. Verification (KYC)

To maintain a trusted marketplace, Kisangro may collect:

• Business licenses

• Identity proof

• Registration details

This helps prevent fraud and ensures legitimate participation.

e. Media / Files

If you upload:

• Profile images

• Product images

• Verification documents

These are stored securely for platform functionality.

f. Payment Information

All payments are processed through trusted third-party providers such as Razorpay or UPI apps.

Kisangro:

• Does NOT store card details

• Does NOT store UPI PINs

• Does NOT access bank credentials

2. How We Use Information

We use collected data to:

• Enable B2B trade transactions

• Verify business legitimacy

• Provide customer support

• Improve logistics matching

• Process payments securely

• Prevent fraud and misuse

3. Data Sharing

We do NOT sell user or business data.

Data may be shared only with:

• Payment providers (for transactions)

• Logistics partners (for delivery)

• Legal authorities (if required by law)

4. Data Security

We implement industry-standard security measures to protect business and user data from unauthorized access or misuse.

5. Third-Party Services

Kisangro integrates with trusted services such as:

• Razorpay (payments)

• Google services (notifications / authentication)

• ML Kit (for text recognition if used)

These providers operate under their own privacy policies.

6. User Rights

Users may:

• Request correction of business details

• Request deletion of account data

• Contact us regarding data concerns

7. Children's Privacy

Kisangro is strictly intended for business use and is not designed for individuals under the age of 18.

8. Changes to Policy

We may update this Privacy Policy periodically. Changes will be reflected within the app.

9. Contact Us

For privacy-related queries:

📧 Email: sgsapp20@gmail.com 

Kisangro is committed to protecting business and user data while enabling a secure digital marketplace.