This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how your personal information is collected, used, and shared when you visit or make a purchase from Kiniyo.

1. Services covered by this Policy

We currently operate the Kiniyo mobile application (the “App”), as well as the website www.kiniyo.com (the "Website" and, together with the App, the “Services”). This Privacy Policy covers your use of the Services.

2. What personal information we collect from the people that visit our website or app?

When you visit our app or website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our app or website, we collect information about the individual web pages or products that you viewed, what pages or search terms referred you tour app or website, and information about how you interact with our app or website. We refer to this automatically-collected information as “Device Information”

In addition, when you make a purchase or attempt to make a purchase or register on our app or website, as appropriate, you may be asked to enter your name, mailing address, phone number, billing address, shipping address, payment information (including credit card numbers or other details to help you shopping experience. We refer to this information as “Order Information”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

3. How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the website or app (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Improve our products and services in order to better serve you.

- Communicate with you about any problem with your shopping.

- Offer and measure targeted advertisements and services.

- Personalize user's experience and to allow us to deliver the type of content and product you may be interested.

- Screen our orders for potential risk or fraud;

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website or app (for example, by generating analytics about how our customers browse and interact with the website or app, and to assess the success of our marketing and advertising campaigns).

4. Do we use cookies or similar technologies

Yes. We use cookies and similar technologies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience.

You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

We use Log files track actions occurring on the website or app, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Moreover We use Web beacons, tags, and pixels are electronic files used to record information about how you browse the website or app.

Do not track

Please note that we do not alter our Site’s or app data collection and use practices when we see a Do Not Track signal from your browser.

5. Our commitment to secure the personal information we have collected

We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. No website or Internet transmission is, however, completely secure. Consequently, Kiniyo cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the App and Services is at your own risk. Kiniyo urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contact Us” section below.

6. Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use our online store -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

7. Third parties

This Privacy Policy does not address, and kiniyo is not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link.

We may use a third-party payment service to process payments made through the Services. If you wish to make a payment through the Services, your personal information may be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Information. We suggest you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

8. Children’s Privacy

The Services are not directed to individuals under the age of thirteen (13), and we request that they not provide personal information through the Services.

9. Your rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You may Contact Us to use your rights. We will reply your request as soon as possible. If you request to close or delete your account, we may delete any or all of your data without liability.

Transfer of your personal information

We and our affiliates and service providers may transfer, store and/or process your personal information outside of your country of residence. These countries may have data protection rules that are different from those of your country. By accepting this Privacy Policy, you agree to such transferring, storing and/or processing of personal information.

Data retention

When you place an order through the Site or app, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

Kiniyo reserves the right to modify this Policy at any time by notifying registered users via e-mail or the App of the existence of a new Policy and/or posting the new Policy on the Services. All changes to the Policy will be effective when posted, and your continued use of any Kiniyo Services after the posting will constitute your acceptance of, and agreement to be bound by, those changes.

Contact us

If you have any questions or comments regarding this Policy, please contact us by email at support@kiniyo.com