No. 1 Adventure Rental Shop In Tanzania.

Please do not wash the equipment before returning to us, however, if necessary, please wipe down or brush off any excess dirt. 

As long as there is enough time between receiving the kit and when you depart on your trip, we will be able to send you a replacement in time for your departure. Ideally, we would need 6 hours to 1 day between you receiving the kit and your departure. For this reason, we do ask that you thoroughly checked through your kit and try it on as soon as it arrives. The sooner we know there is an issue, the sooner it can be rectified. 

We will arrange the collection and you will need to be available to hand the items over to our courier, as a signature is required. If this will be difficult for you, we are happy to collect it from an alternative address. There is also an option for you to take the parcel to our drop-off shop. If you are interested in this option, please contact us for further details. 

We will arrange the collection and you will need to be available to hand the items over to our courier, as a signature is required. If this will be difficult for you, we are happy to collect it from an alternative address. There is also an option for you to take the parcel to our drop-off shop. If you are interested in this option, please contact us for further details. 

Your security deposit will be refunded in full once all the equipment has been returned in good order. For any loss or damage to the equipment, we will need to charge you accordingly and we will contact you to discuss the charges.