Phoning

GETTING PHONE NUMBERS

Method 1:  Go through your phone.

Method 2: Calling Friends to get Parents’ Numbers 

Message them to collect their parent's number 

“Hey _____! Hope all is well. (Okay to personalize) I have a really quick question but it’s too long to type. Can I have your number and give you a call?” 

Call (or Text) 

Hey _______, I need you to do me a quick favor. I’m calling all of my friends right now. 

I started this new job and I’m in this huge contest to earn a scholarship.

All I have to do is this really quick presentation for people and get their opinion on something. 

It’s pretty easy to do, but I have to see people that are over 30 and own a home. I was thinking your parents fit that description. I have to actually call them and ask them personally about it. Even if they’re too busy to do it, that’s fine. It helps me just to call them and ask them about it. 

So who’s easier to talk to, your mom or your dad? Cool, let me get her/his number real quick. It would really help me out. Thanks a lot! Ok I gotta go, but I really appreciate it. This helps a ton! 

Questions

“I’ll Text You Their Number” 

No worries! I have a pen and paper in front of me so I can just write it down real quick. 

“Are You Selling Something?” 

Yes, but what’s cool about it is that they don’t have to buy anything so it’s no pressure at all. Whether I actually sit down with them or I just talk to them over the phone for 60 seconds, it still helps. Don’t worry, I promise I won’t bother them. It’s really fun actually. So can you help me out? 

“Let Me Ask Them First” 

That’s okay. But, like I said, I’m really supposed to talk to them myself to compete for the scholarship. I wouldn’t be doing this if I thought I was going to bug your parents. It won’t take a lot of time, and I’m sure they won’t be mad at you for helping your friend. So can you help me out? 

“They’re Really Busy” or “I’m Not Sure They Would Want To” 

No big deal. Worse thing that could happen is they say “no” and then it still helps me towards the contest. It takes literally 60 seconds for me to talk to them on the phone, so it won’t take up too much of their time. So can you help me out? 

“What’s The Presentation About?” 

I’m just demonstrating some cool kitchen stuff. Like I said, it’s really easy and they don’t have to commit to seeing it or buying anything, I just have to call and ask them. If they say they’re busy then no big deal. So can you help me out? 

TIPS 

• Ask when the best time of day is to call their parents (makes phone time easier) 

• Have friend give their parents a heads up to let them know you’ll be calling 

Method 4: Ask your relatives.

• • Remind them that you get paid just to show it and there's no pressure to buy.

  • If they have questions, take them through the parent FAQ --- VectorParents.com

You miss 100% of the shots you don't take. Just ASK.

Utilizing Social Media

Appreciation post:

Wanted to say THANK YOU to the world's greatest aunt/neighbor (name). I’m currently working to help pay for school at (_____) as a (major) and she was nice enough to help me with my scholarship competition by seeing my Cutco Cutlery demo. Thank you so much for your time and I look forward to meeting all of your really nice friends! (Btw, I hope you love your new Cutco!!! Make sure to take some pictures of it when you get it!)

- Your Cutco guy/girl – (Name)

(Remember to Tag: Their Name, Cutco Cutlery, Your Name)

(Pro-Tip: Take a selfie with your customer)

Email Reminder

Subject: Cutco Appointment with (your name) on (day) at (time CST/EST)

Description:

(Customer's First Name),

Thank you for taking the time to see my presentation! You are really helping me with school, my training, and my communication skills. If you could write an e-mail back to confirm that I have the right email address, I would really appreciate it! Again, please be home in front of your laptop/computer.

We’re going to be using Google Meet! It’s really easy to use! Laptops/iPads work best! Just go to (tinyURL).

Thank you so much! Again, this really means a lot!

Best,

(Your name)

Facebook Messenger / Instagram DM / Snapchat

Student Approach

Hey _______. This is __________, __________’s son/daughter/friend. I am attending _____________(school) as a ___________ major. The company that I’m working for offers scholarships to help me pay for school. (Continue with my assignment...)

Non-Student Approach

̈Hey ________. This is __________, __________’s son/daughter/friend. I recently graduated from __________ high school and now I am pursuing my dream _________. The company that I’m working for has an awesome program to help me earn and learn to make my dream come true...

... ̈My assignment is to book appointments with people to show a product called Cutco. I just need to get your opinion on it. You don’t have to buy anything, I get paid just to show it. In order to stay on track for my (scholarship / goals), I need to do ____ appointments per week. It’s fun and easy and takes less than an hour. Would you mind if I got your phone number to give you a call about it?

It would really help me out! I look forward to hearing back from you! :)

Questions/Objections

“I don’t live in (your town/state)”: No problem! We have a virtual appointment program where I can walk you through the website over Zoom. And I still get credit toward my (goal/ scholarship). Which day would work best for you?

“Busy”: No problem Mrs. _____, that’s why I will be in and out before you know it! (: Would _____ or _____ be better?

“Get back to me in a week”: I can definitely do that Mrs. _____, but I am in this Huge Contest and I need to complete ___ appointments by ____. Is there any way you can squeeze me in before then?

“Not interested or not going to buy”: That’s great! You don’t need to be interested. I get credit just for showing you real quick. You would be helping me out big time with my goal! Could you squeeze me in on _____ or would _______ be better?

ACQUAINTANCE PHONE APPROACH

• Hi is this _________ (first name)?  Hey ______(first name), this is _________.  I don’t know if my name rings a bell, but I am (Neighbor, Friends with, Son/Daughter of, a Member of, etc). How are you? 

Great! I was hoping you could help me out with something Im working on for school. Do you have a few minutes?

Ok, well, I’m a __(Grade) _ at ___(School)_____, and this summer I’m actually working with a company, trying REALLY hard to earn a scholarship for college.  My assignment is REALLY simple: Basically, I get paid to show a product to people who I’ve been personally recommended to, but the COOL thing about it is that since I get paid just to show it so you don’t have to buy anything, I just need to get your opinion on it really quickly; It’s a lot of fun, it’s quick and easy, and it can actually help me win a scholarship from the company. By the way, I can do the presentation right over the phone, you just need to be in front of a computer or tablet and have internet access.

I need to do ______ appointments by _________ (next 3 days) to hit my goal. So I was hoping I could schedule a call with you at _________(day) at (time)________ or would (time)_______, be better for you?   (Set a time)

Awesome! Thank you SO MUCH. You have no idea how much this means to me :)

Can I grab your email address real quick so I can send you a confirmation?

Thank you :-)

I have us down for _(day)_ at (time) correct?  Great!  I’m looking forward to our call you at ___(repeat time)__. 

Thank you again! 

THE MASTER REC PHONE APPROACH

Hey ___________!! Hey ______ this is _________ and I’m __________ friend .  Did you happen to see the text she sent you about me?

No: Oh no worries…How are you?

Yes: Perfect, she / he is great…. How are you?

=> Well anyways, she helped me out with something I’m doing for school and thought you might be nice enough to help me out too, do you have a quick second? GREAT! (Oh it will only take 30 seconds, I just have a quick question)

Well I’m a student at __________and I got this job to gain some experience and help pay for school.  My assignment is pretty easy, all I have to do is show a product called Cutco to people online and get their opinion on it. What’s great is you don’t have to get anything because I get paid just to show it and I can also win a scholarship.

So that’s why __________ thought you might be willing to help me out.

And I know you are probably super busy with _________ , but I’m going to be doing some online appointments the next couple of days and I was hoping I could schedule a time with you, maybe on (pause) __________ or would maybe (pause)________ be better for you?

After Appointment Set:

Thanks a lot _____________, this really helps me out. 

 Now, do you have a pen and a piece of paper nearby?

Just jot down (My Name, Day and Time of Appointment) Now put a BIG smiley face right next to it :)…also my confirmation number just in case my manager calls you. (give rep number).  (He probably won’t but just to be safe)

 Will (SPOUSE'S NAME //or// YOUR HUSBAND) be available too? (I’d love to get the opinion of both of you)

One more quick thing; can I get your email so I can send you the zoom and demo link? (Would you also like me to send you a calendar invite as well?)

Thanks so much for helping me with this! I will send you an email with the link the day of our appointment and then I will text you when we hang up as well. Then, I’ll call you at exactly (time am/pm) so please don’t forget about me! :)

___________, I know that taking the time to help a college student might not mean that much to you, but it really helps me out.  I just want to say you’re awesome. So I’ll see you on Date and Time. ☺

Possible Customer Questions:

THOSE TIMES DON’T WORK OR I’M REALLY BUSY

I understand, that’s no problem, I’m really busy too. I just really need to do (GOAL #) appointments by (Deadline Day - 3 days out), and I can make sure to keep it short. Is there any way you could squeeze me in at (NEW TIME) or would (NEW TIME) be better for you? (Go to FIRM UP)

BUSY -------SPOUSE CAN’T BE THERE:

Is that a bad time or is that a bad day (for him/her)?

I ALREADY OWN CUTCO

That’s great! How do you like it? Awesome, well like I said, I'm doing it for the training and I’d love to get your opinion and maybe some pointers. Plus, I get paid no matter what. So would (TIME) or would (TIME) be better for you? (Go to FIRM UP)

WHAT IS CUTCO?

Cutco is a line of high-quality kitchen cutlery and a few outdoor items. I’m sure you already have tons of knives, but I get paid just to show it to you! So would (TIME)  or would (TIME) be better for you? (Go to FIRM UP)

HOW LONG DOES IT TAKE?

Not too long. My part is about 30 minutes. After that it's up to you. So would (TIME)  or would (TIME) be better for you? (Go to FIRM UP)

NOT GOING TO BUY:

That’s okay. I get paid just to do the presentation. What time works best? (Go to FIRM UP)