Managed services are especially ideal for small to medium-sized companies. Outsourcing some or all of their technology needs to a professional service provider boosts internal efficiency, reduces cost and increases profits. The following are four key areas of impact to consider when engaging a managed services provider:
Cloud computing. Moving company operations to a cloud solution may seem risky. This in fact is not true –cloud systems have been proven to be more reliable and less prone to outages than a local on-premise system. A technology provider hosts and manages software applications and is responsible for maintenance and security. This takes the burden, and cost of on-site technology, off of a company.
Data back-up and recovery. All company data is extremely valuable. Effective, reliable back-up systems will ensure that precious data is not lost. If a breach or natural disaster occurs, a state-of-the-art recovery system designed by the managed services provider gives a company peace-of-mind that its data can and will be recovered.
Cybersecurity. System security is an ongoing battle, especially with an ever-increasing mobile workforce connecting to internal systems. The technology provider will ensure a company’s firewalls are solid and create user access and identity solutions.
Technology user support. On-site or virtual help desk functions can be provided through managed services. Small and medium-sized companies may find it difficult to staff their own help desk – and it may not be as cost-effective.
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