Keep Teaching at QC

This site will be updated as additional resources become available.

Resources for returning and new faculty

Here are a few resources to help start off the semester:

Migrate your QC G Suite content:

For returning faculty, there are a couple of ways to migrate your QC G Suite content to a CUNY platform: Mover.io and Google Takeout. For more information, go to Migrate your QC G Suite content.

Access your Blackboard course:

  1. Go to https://cuny.edu.

  2. Click on "Login” at the upper right.

  3. Click on “Blackboard.”

  4. Log in with your CUNY Login credentials.

Your courses will be listed under “Courses where you are: Instructor” in the “My Courses” module at the left.

Access your CUNY Zoom account:

  1. Go to https://cuny.zoom.us.

  2. Click on the blue “Sign in” button.

  3. Log in with your CUNY Login credentials.

For additional resources for your classes, please visit Faculty Resources for Spring 2022.

CTL + ITS Support Session

CTL will provide pedagogical support during the ITS virtual support sessions on

Tuesdays, 12 pm to 4pm

Thursdays, 12 pm to 3:15 pm


Join CTL and ITS at https://bit.ly/QCITS_Zoom2

IT Help Desk Assistance via Zoom for Staff and Faculty for week of May 9

Virtual Help Desk assistance for general support inquiries is available weekly via Zoom. The hours for this week are:

  • Monday-Wednesday, May 9-11: 12-7 pm

  • Thursday, May 12: 12-3:15 pm; 4:45-7 pm

  • Friday, May 13: 12-5 pm

The Center for Teaching & Learning is available via Zoom to provide assistance with QWriting issues as well as pedagogical support for teaching:

  • Tuesday: 12-4 pm

  • Thursday: 12-3:15 pm

Please note, assistance with Wordpress content publishing will not be available via Zoom. Please submit a support ticket for questions and inquiries. 

Please be sure to join at least 30 minutes prior to the end of a session in order to allow us to end sessions at the designated time. Before joining a Zoom session, please complete this form: http://bit.ly/ITSZoomForm. Your response will help us assign you to the appropriate breakout room for assistance. After you have submitted the form, join the Zoom at https://bit.ly/QCITS_Zoom2.

Virtual Support via the Fresh Service Ticketing System
Go to 
https://support.qc.cuny.edu to create a ticket or send an email to support@qc.cuny.edu.

  • Monday-Thursday: 8 am-10 pm

  • Friday: 8 am-7 pm

Please note: For the week of May 9-13, the Help Desk in the Dining Hall will be closed and other on-campus support services will be unavailable.

The Center for Teaching & Learning will offer a five-session self-paced workshop focused on best practices for teaching online. This workshop is completely asynchronous.

The workshop is scheduled for May 2 –June 3, 2022.

To add an observer or guest to your Blackboard course

Please follow the steps at How to add users to a Blackboard course.

Zoom at Queens College

Zoom is now available for Queens College faculty, students, and staff. This video shows you how to access your account: https://youtu.be/PCdauNZWHE4

For more tutorials, visit our ZOOM page,


Additional Support

Contact us at ctlonline@qc.cuny.edu
and we will get back to you as soon as possible.

Browse our website for
Webinar Recordings

Join Our Email List

to receive announcements on CTL workshops and other important news.